Guild Wars 2

So a few days ago I decided to come back to the game and since then have been experiencing issues I never previously had. Randomly while playing the game will either crash and I’ll have to use the task manager to shut it down. After which my computer acts strange. Browsers won’t open properly and when they do they look incredibly buggy before crashing. Other times I’ll get a blue screen of death. I’ve searched the internet for fixes the past two days to no avail. Hopefully someone here can help me.

Seen a tech support was asking for a game advisor report so I attached mine.

Thanks in advance for anyone who tries to help.

edit:

Game crashes again. Here’s what was listed as the crash reason

• Crash <—*
  Assertion: retVal >= 0.0f
  File: ..\..\..\Engine\Audio\AuUtil.cpp(374)
  App: Gw2.exe
  Pid: 224
  Cmdline:
  BaseAddr: 00400000
  ProgramId: 101
  Build: 18997
  When: 2013-06-02T16:48:01Z 2013-06-02T09:48:01-07:00
  Uptime: 0 days 0:03:32
  Flags: 0×1

Please post the .dmp file from the BSOD’s.

TinkTinkPOOF.9201:

Please post the .dmp file from the BSOD’s.

How would I do that exactly?

The log will be in

%systemroot%\Minidump

which should be C:\windows\Minidump, you should be able to put

%systemroot%\Minidump

into the windows search bar in the start menu and hit enter and it should open the folder, then upload the newest dmp file.

TinkTinkPOOF.9201:

The log will be in

%systemroot%\Minidump

which should be C:\windows\Minidump, you should be able to put

%systemroot%\Minidump

into the windows search bar in the start menu and hit enter and it should open the folder, then upload the newest dmp file.

It shows up when I search it from the start menu, but not when I search it from the “browse” button when I try to upload it.

That is because you need to go to C:\windows\Minidump, the other path is not so much a path as a environment variable, which value is the location of the system directory, I list this one also because sometimes the system directory might be on another named drive, default is C, but that is not always used, so giving the variable it will always point to the system directory no matter its install location.

In either case, use the variable to get to the folder and copy the dmp file to the desktop to make it easier to find, or when in the upload window follow the path to C:\windows\Minidump

TinkTinkPOOF.9201:

That is because you need to go to C:\windows\Minidump, the other path is not so much a path as a environment variable, which value is the location of the system directory, I list this one also because sometimes the system directory might be on another named drive, default is C, but that is not always used, so giving the variable it will always point to the system directory no matter its install location.

In either case, use the variable to get to the folder and copy the dmp file to the desktop to make it easier to find, or when in the upload window follow the path to C:\windows\Minidump

Says I can’t upload dmp files

But if it helps you at all I looked at blue screen report and it said the crash was caused by “driver: ntoskrnl.exe”