Guild Wars 2

I am not talking about BSOD-ing and the reboot when it happens (which is disabled), but that if the PSU fails, (I assume) this is treated as a power failure, and the box is not set to reboot on such.

I’ve now played 2 days after rolling back the drivers without any issues, so i am pretty much convinced that in my case, it was something related to them. If this starts happening again, i’ll measure the rails.

On a side note, my Clevo with 7970m and 180w power brick doesnt seem to have any issues with the game.

Furmark is a good GPU stress test and even having that on for 8 hours straight does not reboot my computer, Guild Wars 2 does, this remains a mysterious thing till the culprit is found.

People need to start their own threads rather than tagging on with a “I have this same problem!” Because you do not have this same problem at all.

Going back to the original poster, a BSOD will show in the event log, very very very rarely will it not. You are also prompted with a recovery notification when the OS starts up again. The complete absence of one is what still leads me to believe the computer is shutting itself off/rebooting itself as those will not show in the event log aside from event 41.

Nomaq.3521:

Mine is Event 6008 The previous system shutdown at 12:33:35 a.m. on ?7/?09/?2012 was unexpected.

Event Log:

Binary data:

In Words

0000: 000907DC 00070005 00210000 02780023
0008: 000907DC 00060004 0021000C 02780023
0010: 00000960 0000003C 00000001 00000960
0018: 00000000 000004B0 00000001 00000000

In Bytes

0000: DC 07 09 00 05 00 07 00 Ü…….
0008: 00 00 21 00 23 00 78 02 ..!.#.×.
0010: DC 07 09 00 04 00 06 00 Ü…….
0018: 0C 00 21 00 23 00 78 02 ..!.#.×.
0020: 60 09 00 00 3C 00 00 00 `…<…
0028: 01 00 00 00 60 09 00 00 ….`…
0030: 00 00 00 00 B0 04 00 00 ….°…
0038: 01 00 00 00 00 00 00 00 ……..

Also some bug check ID 1001

The computer has rebooted from a bugcheck. The bugcheck was: 0×00000116 (0xfffffa800d59f010, 0xfffff880103b4004, 0xffffffffc000009a, 0×0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090712-13213-01.

This is a BSOD recovery event log. The Stop 0×0116 as indicated at the bottom of your event in the bugcheck section is a video card failure. Update the driver if you haven’t already done so and if still having issues read this:

http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html

If your video card is factory overclocked (especially if it’s a 5xx series, my old 570 would just die at random until I did it…total waste of money) use something like eVGA Precision or MSI Afterburner to downclock it to the speeds of a standard model. Just go to newegg or w/e to get the correct clockspeeds for a non overclocked card.

Is it a driver issue then? I’ve tried all the beta drives as well as the latest regular release and it still does the same thing. If it’s the card(s) I’ll take it back to the shop again.

Tradewind.6913:

Nomaq.3521:

Mine is Event 6008 The previous system shutdown at 12:33:35 a.m. on ?7/?09/?2012 was unexpected.

Event Log:

Binary data:

In Words

0000: 000907DC 00070005 00210000 02780023
0008: 000907DC 00060004 0021000C 02780023
0010: 00000960 0000003C 00000001 00000960
0018: 00000000 000004B0 00000001 00000000

In Bytes

0000: DC 07 09 00 05 00 07 00 Ü…….
0008: 00 00 21 00 23 00 78 02 ..!.#.×.
0010: DC 07 09 00 04 00 06 00 Ü…….
0018: 0C 00 21 00 23 00 78 02 ..!.#.×.
0020: 60 09 00 00 3C 00 00 00 `…<…
0028: 01 00 00 00 60 09 00 00 ….`…
0030: 00 00 00 00 B0 04 00 00 ….°…
0038: 01 00 00 00 00 00 00 00 ……..

Also some bug check ID 1001

The computer has rebooted from a bugcheck. The bugcheck was: 0×00000116 (0xfffffa800d59f010, 0xfffff880103b4004, 0xffffffffc000009a, 0×0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090712-13213-01.

This is a BSOD recovery event log. The Stop 0×0116 as indicated at the bottom of your event in the bugcheck section is a video card failure. Update the driver if you haven’t already done so and if still having issues read this:

http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html

Tradewind.6913:

If your video card is factory overclocked (especially if it’s a 5xx series, my old 570 would just die at random until I did it…total waste of money) use something like eVGA Precision or MSI Afterburner to downclock it to the speeds of a standard model. Just go to newegg or w/e to get the correct clockspeeds for a non overclocked card.

The cards aren’t overclocked, factory settings. I might take it back today and see what they say.

If Guild Wars 2 can’t handle overclocked cards then it is a very bad thing in moderns times, if the Nvidia Drivers can’t handle overclocked cards then why allow them to be sold in the first place? I ran Furmark and Prime 95 AT THE SAME TIME for a good 2.5 Hours without a single reboot. This pushed my pc harder then GW2 does. http://i.imgur.com/ZZpaX.jpg circled in red are the duration and both max reached temperatures of the GPU and CPU as proof. It is NOT a PSU failure since that would mean it would have crashed within 2 hours (Usually I get resets in GW2 after either 30min or a couple of hours but usually within less then 2 hours).

Just ran a Furmark test as well, no artifacts or reboots…. The people over at Tech Spot.com said the minidump reads that the graphics drivers are crashing. The game must be causing the drivers to crash some how, I don’t think it’s our hardware. So Nvidia or Arenanet need to fix this.

Theslayernl.5219:

If Guild Wars 2 can’t handle overclocked cards then it is a very bad thing in moderns times, if the Nvidia Drivers can’t handle overclocked cards then why allow them to be sold in the first place? I ran Furmark and Prime 95 AT THE SAME TIME for a good 2.5 Hours without a single reboot. This pushed my pc harder then GW2 does. http://i.imgur.com/ZZpaX.jpg circled in red are the duration and both max reached temperatures of the GPU and CPU as proof. It is NOT a PSU failure since that would mean it would have crashed within 2 hours (Usually I get resets in GW2 after either 30min or a couple of hours but usually within less then 2 hours).

Just want to weigh in here, GW2 can handle OC’d GPUs and CPUs just fine. I am running both OC’d (GPU factory OC, CPU OC’d by mobo). NVidia/Intel.

If any of you are having possible overheating issues, I have another post that has suggestions: https://forum-en.gw2archive.eu/forum/support/tech/GW2-and-CPU-overheating/first#post31336

Hi Roland, thanks for weighing in. It’s not a problem with overheating or OC, my cards aren’t OC and their temps are low during the crashes. Something is up with the drivers.

Roland Dragonne.7384:

Theslayernl.5219:

If Guild Wars 2 can’t handle overclocked cards then it is a very bad thing in moderns times, if the Nvidia Drivers can’t handle overclocked cards then why allow them to be sold in the first place? I ran Furmark and Prime 95 AT THE SAME TIME for a good 2.5 Hours without a single reboot. This pushed my pc harder then GW2 does. http://i.imgur.com/ZZpaX.jpg circled in red are the duration and both max reached temperatures of the GPU and CPU as proof. It is NOT a PSU failure since that would mean it would have crashed within 2 hours (Usually I get resets in GW2 after either 30min or a couple of hours but usually within less then 2 hours).

Just want to weigh in here, GW2 can handle OC’d GPUs and CPUs just fine. I am running both OC’d (GPU factory OC, CPU OC’d by mobo). NVidia/Intel.

If any of you are having possible overheating issues, I have another post that has suggestions: https://forum-en.gw2archive.eu/forum/support/tech/GW2-and-CPU-overheating/first#post31336

If you read my post it lists the temperatures and those are fine, heck those are what 2.5 hours of 100% GPU / CPU usage give, GW2 doesn’t use GPU / CPU for 100% constant so during GW2 the temps are lower. It has to be the graphics drivers that somehow crash when something is done by the GW2 engine. I do hope they will fix it, resets can’t be healthy for the computer

Ok we are getting in to some problems here on who is saying what. Rolo the person with 150W power supply is me. Jappa has a 750w. So before you respond try to see who posted what before you post. So we can all get on the same track. Because for instance I did turn off the option like you said so that if a bsod comes back it will show it. Japa however did something else. So responding to 2 different people and are confusing their posts. Also I dont know of any asus laptops that would pull more power than there brick can handle. The brick is made to handle max needed by that laptop. So it wouldnt be smart on the side of asus laptops to use a brick that cannot handle max needed by that laptop.

Now in response to Alpha Dragon- thats no problem. The model however is a G73SW and the stats are in the posts above if you need them.

Tradewind.6913:

If your video card is factory overclocked (especially if it’s a 5xx series, my old 570 would just die at random until I did it…total waste of money) use something like eVGA Precision or MSI Afterburner to downclock it to the speeds of a standard model. Just go to newegg or w/e to get the correct clockspeeds for a non overclocked card.

Ok Im the original poster of this and do not overclock anything on my asus G73SW gaming laptop computer. It has a gforce 460M card with 1 gb onboard. Other stats are in the above posts. But on my specific case I had no temperatures that were high enough to cause any problems. I reported them also in this thread in above posts. I am still waiting for it to crash again now that I turned of auto reboot on error. So after 3 to 4 hours of continous play I had no bsods. Also I took a break yesterday from this problem lol. So I’ll report more later after I see if it posts a bsod.

Also tradewind said

Going back to the original poster, a BSOD will show in the event log, very very very rarely will it not. You are also prompted with a recovery notification when the OS starts up again. The complete absence of one is what still leads me to believe the computer is shutting itself off/rebooting itself as those will not show in the event log aside from event 41.

So if I understood correctly I should have a recovery notification if its not the power supply. Which I do have a notification and asking me how do I wish to proceed. Start windows normally is what I put as the answer. But I get that every time. I hope that is what you meant.

@ Corona Flare: A BSOD will give a option different then the ones you (and me as well) get, it will usually ask if you want to do a check for fault. If I am correct you only get Safe Mode options (2 or 3) and below that Start Windows Normally and you get it every time, if it would be BSOD’s it would ask for a system check after 2-3 of those to prevent / repair damage.

@ Tradewind: No blue screen happens and it does indeed shut off completely as if power is turned off and then reboots itself.

Jappa.8597:

that if the PSU fails, (I assume) this is treated as a power failure, and the box is not set to reboot on such.

Bad assumption: Power failure, PSU failure, and PSU failing to deliver proper power due to load are three separate things. Excessive load will cause the PC to spontaneously reboot, not shut off.

re: STOP 0×116. The GPU quit talking (locked up). The culprits are the same as a CPU: overheating, clocking outside of tolerance, voltage outside of tolerance (too low), PSU unable to deliver proper power. I wouldn’t rule out drivers but I believe at that point the drivers are moot. You could lower your GPU’s clocks to see if the problem no longer triggers.

Something to consider is that more folks running GW2 with your card (and something similar but same drivers) but aren’t having issues implies the issue is with your PC.

re: Burn-in. Furmark/Uniengine aren’t that demading at all. When I build a PC, I run Intel Burn Test, Prime 95, and Metro 2033 timedemo concurrently for 8 hours. If a component will fail, that would be the time it’ll happen and if my (over)clocks are too much, I’ll know it. I cannot comfortably build a PC for a client without beating the tar out of it first without error or hiccup.

Corona Flare.5896:

Tradewind.6913:

If your video card is factory overclocked (especially if it’s a 5xx series, my old 570 would just die at random until I did it…total waste of money) use something like eVGA Precision or MSI Afterburner to downclock it to the speeds of a standard model. Just go to newegg or w/e to get the correct clockspeeds for a non overclocked card.

Ok Im the original poster of this and do not overclock anything on my asus G73SW gaming laptop computer. It has a gforce 460M card with 1 gb onboard. Other stats are in the above posts. But on my specific case I had no temperatures that were high enough to cause any problems. I reported them also in this thread in above posts. I am still waiting for it to crash again now that I turned of auto reboot on error. So after 3 to 4 hours of continous play I had no bsods. Also I took a break yesterday from this problem lol. So I’ll report more later after I see if it posts a bsod.

Also tradewind said

Going back to the original poster, a BSOD will show in the event log, very very very rarely will it not. You are also prompted with a recovery notification when the OS starts up again. The complete absence of one is what still leads me to believe the computer is shutting itself off/rebooting itself as those will not show in the event log aside from event 41.

So if I understood correctly I should have a recovery notification if its not the power supply. Which I do have a notification and asking me how do I wish to proceed. Start windows normally is what I put as the answer. But I get that every time. I hope that is what you meant.

I’m having this same issue. I’ve noticed from browsing these forums and the Guru forums that people are having this issue very often with a GTX 570, the same card I am using. I tried rolling back the drivers to 296 and the issue went away for about a week, but now today I have had two system lock ups while playing. Both times the game completely froze and my system became non responsive (no access to ctrl + alt + dlt, alt-F4, etc) and forced me to hard restart the system. I had this problem a couple times during the BWEs as well. All temps are fine, the PSU is functioning perfectly, this is the only game I have ever had this issue with. I hope they fix this soon as it seems to be an issue with GTX cards and their drivers.

Hotcake.2137:

I’m having this same issue. I’ve noticed from browsing these forums and the Guru forums that people are having this issue very often with a GTX 570, the same card I am using. I tried rolling back the drivers to 296 and the issue went away for about a week, but now today I have had two system lock ups while playing. Both times the game completely froze and my system became non responsive (no access to ctrl + alt + dlt, alt-F4, etc) and forced me to hard restart the system. I had this problem a couple times during the BWEs as well. All temps are fine, the PSU is functioning perfectly, this is the only game I have ever had this issue with. I hope they fix this soon as it seems to be an issue with GTX cards and their drivers.

Your problem is slightly different then ours, you have to manually reset your computer, our does it by itself.

I had a support ticket about this issue and their response was quite disappointing, they claim GW2 does NOT support overclocking. I have my ram slightly underclocked so I could overclock my CPU and now they ask me to put it back as close to normal values as possible and then try. Still got a factory overclocked GPU and I do not plan to change the clock speed of that card.

@corona flare

i have the same laptop, but gtx o’c 10% you can do that easly with this asus as it has a good cooling, and no problems with overheating and until now no suddenly shutdowns. However some owners have had problems with their power supply ( the dimensioning of the power supply is not that good for this laptop when fully loaded). And as there’s also some difference in specs even for the same power supply, one can have problems another not. Also depending when you bought it there is a build in not good working safty mechanism when cpu and gpu are fully loaded at the same time, setting suddenly cpu at a much lower clockrate which also can cause problems. There are bios fix for this but not official so i don’t use them.But i’m using throttlestop 4.00 which does the same trick, just run it don’t change parameters. (you can then also monitor easily cpu and gpu temp and load)

@ Arenanet:

I have had a response to my ticket, but it seems odd that just this game doesn’t support overclocking. Why doesn’t Guild Wars 2 support it? Why does it make my pc reset itself while no other game does it? How long will it take till Guild Wars 2 does support it?

I really want some answers on this very annoying and quite weird issue. I have had this pc run at current settings for over 3 years without a problem, yet Guild Wars 2 reboots my computer with no blue screen or anything and nothing points to my system. Everything points to either nVidia or Guild Wars 2.

I know I keep hammering this but I have to, I want the truth and a fix for it without ME having to change things. In modern days like now a game should support overclocking.

EDIT: http://forums.gearboxsoftware.com/showthread.php?t=84123 it might be for an older game but these people report EXACT SAME ISSUE and it definately points to problems with the game and not my computer.

Instead of giving the response to return my clock speed to default admit you just made some mistakes or do not know the cause of this issue instead of making me think I know nothing about overclocking.

Theslayernl.5219:

Hotcake.2137:

I had a support ticket about this issue and their response was quite disappointing, they claim GW2 does NOT support overclocking. I have my ram slightly underclocked so I could overclock my CPU and now they ask me to put it back as close to normal values as possible and then try.

This is the only proper response they could give (Actually, it should be Anet doesn’t support OC, not GW2 since GW2 doesn’t talk directly to hardware). First, eliminate any potential issues/scapegoats by running stock clocks, then open a ticket.

Don’t get me wrong; I’ve overclocked everything I’ve owned since my first 386 and I’ve never had a fault occur due to OC because I do it properly; however, neither I nor Anet can attest for anyone else.

If you aren’t getting STOP errors but spontaneous reboots, swap your PSU or, at least, remove it, clean it, check its connections (physical connections and load-balancing among the rails).

As far as the linked post goes (wife and I played Borderlands also, no issues at all), my bets are on thermal issues: shuts off (not reboots), two GPUs, and the OP didn’t mention which case he’s using, which tells me he doesn’t see that as relevant, let alone important.

Basically, you need to completely disassemble your PC, visually inspect/clean components, reassemble it and update your firmware. If you have a known-good PSU you can use to test, do it. Everything points to a hardware issue.

My PSU is Tagan TG-900 BZ 900Watt. I bought it about 3 years ago so it would be well over enough for future upgrades. My graphics card is only 4 months or so old (Gigabyte GTX 670). I do not have a sufficient enough PSU here that can replace this nor do I have any testing equipment to even test my PSU. I will try to buy a new PSU once I get enough money, will be 850Watt (still enough since it doesn’t use the full wattage) and modular (just as current one) so I won’t have a cable mess.

I completely cleaned out my pc 1 week ago, it is dust free and it doesn’t overheat.

Explain to me WHY only Guild Wars 2 does it and NO OTHER GAME, Not even Crysis 2 with Direct X 11 patch and High Resolution Textures enabled. My computer has only 6GB ram when it recommends 8GB yet I can play Crysis 2 for HOURS without any sudden resets and it surely demands way more of a computer then Guild Wars 2.

When testing my computer with Furmark and Prime 95 for 2.5 hours my temperatures were higher then when playing Guild Wars 2 and did not cause a reset, ran those tests right after Guild Wars 2 resetted my pc for the x time.

For now I am going to reinstall the entire game and on Monday I will let both programs run again but that time for at least 6 hours. If nothing happens it just CAN NOT be my computer which has been stable for years.

About that thread, don’t look only at the OP, read the entire thread and look at the difference in systems and what is going on. Almost everyone points to hardware, don’t think you know EVERYTHING, there could something which makes the system think it is a hardware failure while in fact it is some weird sort of code that causes it. My pc is not overclocked without testing nor is it unstable, Guild Wars 2 is just not optimized for modern computers or for the variety of hardware combinations there are.

I have 40+ games on my computer ranging from simple not so demanding games to more demanding games like Crysis 2, Mass Effect 3, Metro 2033 which all run fine for hours.

I shouldn’t have to put stuff back to factory defaults just to play 1 game, that is just pure nonsense. The game should have been designed to accept modern times and the fact many gamers run overclocked hardware.

Theslayernl.5219:

My PSU is Tagan TG-900 BZ 900Watt. I bought it about 3 years ago so it would be well over enough for future upgrades. My graphics card is only 4 months or so old (Gigabyte GTX 670). I do not have a sufficient enough PSU here that can replace this nor do I have any testing equipment to even test my PSU. I will try to buy a new PSU once I get enough money, will be 850Watt (still enough since it doesn’t use the full wattage) and modular (just as current one) so I won’t have a cable mess.

- I’m not familiar with that brand but their 680W got a good review by johnnyguru (the only real PSU reviewer). However, your model’s “turbo” mode (bridges everything into one rail?) doesn’t give me a warm fuzzy: what does it do exactly and is it enabled on yours? So far, nothing ruled out a PSU fault. (I’m surprised that building your own you don’t have a spare one handy but my egocentricity makes me think that everyone who’s technically inspired has a pile of parts lying around like I do)

- The recurring theme here seems to be 600-series cards

- You never, ever want to fully load a power supply during normal operation; you shouldn’t go over 75% sustained and I prefer 50% (a little less efficient but I want mil-spec reliability and no fires). Additionally, aggregate wattage isn’t what matters; what matters is how much current can the PSU deliver to your devices. In the case of your PSU, rails 5 and 6 can deliver 20A to your GPU, which consumes a max of ~14.2A, so you’re fine, assuming everything is working within spec (to include modular cable connections which can impede current draw if not making enough contact due to gaps/looseness, surface corrosion, dust, etc.) and the 12V aggregate (840W) isn’t exceeded and “turbo” mode isn’t in the way

Theslayernl.5219:

Explain to me WHY only Guild Wars 2 does it and NO OTHER GAME, Not even Crysis 2 with Direct X 11 patch and High Resolution Textures enabled. My computer has only 6GB ram when it recommends 8GB yet I can play Crysis 2 for HOURS without any sudden resets and it surely demands way more of a computer then Guild Wars 2.

I understand what you are saying and don’t disagree but GW2 could conflict with 600-series cards or drivers that something runs amok and causes other issues with your hardware or configuration to surface. 600s are new (heck, the only supported drivers are still in beta), GW2 is new (newly-launched MMOs could arguably be called “open beta”); expect problems (it shouldn’t be that way but that’s the way it is—this is why consoles are popular)

I could answer your question with another question: Why are more PCs with like hardware running the game just fine? Ironically, it’s the same logic that "all my other games work fine but GW2 doesn’t—implying GW2 is the problem: all other PCs work fine, but your PC doesn’t—implying your PC is the problem. My point is that these are assumptions, not facts to form a conclusion

Theslayernl.5219:

For now I am going to reinstall the entire game and on Monday I will let both programs run again but that time for at least 6 hours. If nothing happens it just CAN NOT be my computer which has been stable for years.

- If I were in your shoes, I really would rebuild the entire machine if the reinstall (plus repair switch) doesn’t change anything, even if it were a second build on a different disk or partition to eliminate any possible conflicts

- Everything works perfectly before it breaks, do they not? “it worked before” doesn’t mean its working now

Theslayernl.5219:

About that thread, don’t look only at the OP, read the entire thread and look at the difference in systems and what is going on. Almost everyone points to hardware, don’t think you know EVERYTHING

- Hey! Don’t shoot the messenger here; nobody ever claimed to know everything but don’t take it out on those who know a lot of things that happen to be unpalatable

Theslayernl.5219:

there could something which makes the system think it is a hardware failure while in fact it is some weird sort of code that causes it.

Spontaneous reboots without any error codes/STOPs are 99% attributed to insufficient power, most likely from the PSU but can be from on-board power delivery systems (like all those surrounding your CPU and GPU) or clocks that require higher voltages than configured (cf. CompTIA)

Theslayernl.5219:

My pc is not overclocked without testing nor is it unstable, Guild Wars 2 is just not optimized for modern computers or for the variety of hardware combinations there are.

Even if your assumption is true, optimisation has nothing to do with crashing/rebooting

Theslayernl.5219:

I shouldn’t have to put stuff back to factory defaults just to play 1 game

Nobody said that but you do have to go back to factory defaults if you expect support. Anet can’t attest to your overclocking viability (and neither does Intel, AMD, or nVidia)

Theslayernl.5219:

The game should have been designed to accept modern times and the fact many gamers run overclocked hardware.

Nothing suggests GW2 doesn’t work on contemporary machines and overclockers must ensure viability of their overclocks, not anybody else. If Intel could sell a guaranteed 4.2GHz CPU don’t you think they would? Sure they would but they don’t because they can’t, even though SB’s seem to love 4.2GHz at stock voltages, so they give us the option to do it ourselves with the caveat that it is NOT SUPPORTED. (It doesn’t mean its not possible, just that you are on your own.)

Well havent had a problem with computer rebooting while playing. So only thing I did was turn turbo off my pentium I7 mobile. So either that fixed it or the ton of patches that we have downloaded. Thank you to the person who told me about the turbo causing problems with some laptops.

I started having this problem since May 2014. Exactly as the OP described. I need some help with the issue please.

The only information I can get from viewing the event log is that the shutdown was unexpected.

possible causes

CPU overheat

GPU overheat

Faulty/outdated Graphics drivers

bad power supply

RAM

So I’ve narrowed it down to my GPU. I have the radeon 6870 for about 2.5 years. I’m not sure why it’s overheating now all of a sudden. I never had these problems before and I never overclocked my system.

Any advice for an overheating gpu?

Dont necro a thread that is more then 45days old. It confuses the issue entirely.

Please start your own thread and then link to this one for your reference point.

I just spent 20mins reading through this very old thread, then just now noticed the dates.

Doing stuff like this makes people like me, not wanting to help you.

sirsquishy.8531:

Dont necro a thread that is more then 45days old. It confuses the issue entirely.

Please start your own thread and then link to this one for your reference point.

I just spent 20mins reading through this very old thread, then just now noticed the dates.

Doing stuff like this makes people like me, not wanting to help you.

If you, and people like you, don’t want to help, that’s fine. If someone comes along and wants to help, that would be great. But I didn’t specifically point you out and ask you for help, so you can keep your help and your attitude.

Since you’re not aware, let me explain how things generally work on the forums. You search for threads, before making a duplicate thread of the exact same issue. If you find a thread with the exact same issue, then you join in.