Game restarts my comp after 5 minutes

Game restarts my comp after 5 minutes

in Account & Technical Support

Posted by: Vlad Morbius.1759

Vlad Morbius.1759

I’ve been having this issue for about 3 weeks now where i log in and play for about 5 minutes or so and my system reboots. There is no error that shows it just reboots the whole system after which it says it was shut down unexpectedly. Once this happens i log back in and can play for countless hours on end with no more crashes.

Another concern is that my load times are almost twice those of my wife’s and we play on identical systems and she has never experienced these issues.

Any help would be appreciated, thanks.

Vini, Vidi, Vici, Viridis…I came, I saw, I conquered…I got a green??

Game restarts my comp after 5 minutes

in Account & Technical Support

Posted by: Pazernus.9273

Pazernus.9273

have you checked the heat ammounts the pc creates while you play? sometimes if pc overheats it can cause it to restart without warning or even shut down.

i had this issue with my videocard overheating before but after the patch i have had issues with overly long load times (august 6th patch) that some reason it takes double the time to load into maps, and just few mins ago whole pc chose to shut down (could be heat related but doubt it as my coolings are fine)

Game restarts my comp after 5 minutes

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Could be heat related, could be faulty hardware, could be an os snafu, could be an insufficient or failing power supply unit.

If you don’t already have it, could you run this program while you first start gw2 (when you can guarantee a reboot) prior to this reboot and take a screenshot of this program running, then post it here.

Also, please post your complete system specs.

Game restarts my comp after 5 minutes

in Account & Technical Support

Posted by: Mala.3861

Mala.3861

Could be heat related, could be faulty hardware, could be an os snafu, could be an insufficient or failing power supply unit.

If you don’t already have it, could you run this program while you first start gw2 (when you can guarantee a reboot) prior to this reboot and take a screenshot of this program running, then post it here.

Also, please post your complete system specs.

Maybe I am just not seeing it; but, what do you mean by “this program”.

Game restarts my comp after 5 minutes

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

Sounds like Windows is crashing and Automatic restart is on. In Win 7 the setting is in System Properties→Advanced (tab) about half way down. I believe Automatically restart is checked by default.

Or your power supply falters after 5 minutes of load and a power dip reboots the computer.

We are heroes. This is what we do!

RIP City of Heroes

Game restarts my comp after 5 minutes

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Ugh! Fail! I didn’t post the link, I had it all copied and ready to go too.

http://www.cpuid.com/softwares/hwmonitor.html

I’m so sorry! My cat was driving me batty and I just posted and ran lol. My bad!