Game won't Launch

Game won't Launch

in Account & Technical Support

Posted by: Zathiki.7401

Zathiki.7401

Q:

Last night I was playing Guild Wars when my internet cut out for no real reason. The downtime was about one minute but when It had come back up and I tried to launch the game it logged me in, launched, then just sat at the white screen that pops up before character select until I clicked somewhere and then it would freeze. It would not crash so that I could send a report, also when I finally would manage to get to task manager to get the process closed, it would terminate the actual visual but the process would linger and not leave until I rebooted. I did this about three times in addition to resetting my router but no luck.

Then this morning (The past few hours) When I tried to launch once more, after resetting the router, the login screen pulled up and began to patch. It was going well until about 30% into the patch when it froze and would not patch anymore. So naturally I closed it out to try to restart it so it could finish patching (The process actually vanished this time) but when I restarted it, it froze before it could even log me in. Then once more I would eventually terminate it, the process would linger and I would restart the computer and the router.

I finally managed to uninstall it and am currently reinstalling it. I have done a full scan of my computer and found no issues as well as made sure that it has enough CPU to run. Does anyone have any suggestions or a solution? Because I’m out of ideas.

Game won't Launch

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Last night I was playing Guild Wars when my internet cut out for no real reason. The downtime was about one minute but when It had come back up and I tried to launch the game it logged me in, launched, then just sat at the white screen that pops up before character select until I clicked somewhere and then it would freeze. It would not crash so that I could send a report, also when I finally would manage to get to task manager to get the process closed, it would terminate the actual visual but the process would linger and not leave until I rebooted. I did this about three times in addition to resetting my router but no luck.

Then this morning (The past few hours) When I tried to launch once more, after resetting the router, the login screen pulled up and began to patch. It was going well until about 30% into the patch when it froze and would not patch anymore. So naturally I closed it out to try to restart it so it could finish patching (The process actually vanished this time) but when I restarted it, it froze before it could even log me in. Then once more I would eventually terminate it, the process would linger and I would restart the computer and the router.

I finally managed to uninstall it and am currently reinstalling it. I have done a full scan of my computer and found no issues as well as made sure that it has enough CPU to run. Does anyone have any suggestions or a solution? Because I’m out of ideas.

Run a check disk on your hard drive. Maybe the hard drive done kittened up a little bit and screwed up the installation of the game which required you to either do a -repair or download it all again. If this reinstall does not work, then run a check disk to make sure the hard drive is fully intact.

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Game won't Launch

in Account & Technical Support

Posted by: Marturion.4518

Marturion.4518

I’m having similar issues. It gets to the character select but kicks out to the desktop before any character models load. Mine does bring up the crash report window, but I have to use the task manager to get to it. The mouse pointer is in GW form rather than the regular arrow otherwise. Interestingly, this only happened after a partial internet outage – there was something wrong on the line that dropped my line to 0.08Mbps down, and I did launch the updater during that time.