Graphics problem in-game

Graphics problem in-game

in Account & Technical Support

Posted by: Archangel Roy.8591

Archangel Roy.8591

All my drivers are up-to-date

Card info:
ATI Mobility Radeon Premium graphics HD 6370
Intel® HD Graphics

Some info or help would be greatly appreciated

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Graphics problem in-game

in Account & Technical Support

Posted by: Archangel Roy.8591

Archangel Roy.8591

Bump this post lol

Graphics problem in-game

in Account & Technical Support

Posted by: Soulrez.8712

Soulrez.8712

Hello there,

What DirectX version do you have?
Also, this is a laptop, correct? (I’m assuming based off of your IntelĀ® HD Graphics).

If so, would you mind providing me with the manufacturer of your laptop?

Thanks.

Graphics problem in-game

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Archangel Roy – Could you please attach a Game Advisor report or a DxDiag so we could look into this a little further?

Graphics problem in-game

in Account & Technical Support

Posted by: Pillowpants.5296

Pillowpants.5296

I am having the same issue when I load the client and ingame. I can get to the character select screen and that ooks fine, but my client and ingame graphics are messed up. I have attached my dxdiag.

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Graphics problem in-game

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Posted by: Pwnage.6920

Pwnage.6920

Funny, my son just purchased and installed the game and is having the same issue. dx diag attached. Laptop, maybe video card just can’t handle it, which would stink. Have to have super-computer to play game? Any advice would be greatly appreciated.

Dennis

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Posted by: abomally.2694

abomally.2694

I am having the same issue when I load the client and ingame. I can get to the character select screen and that ooks fine, but my client and ingame graphics are messed up. I have attached my dxdiag.

In your case, your graphics card IS failing…it’s only a matter of time. The HP DV series is known for this issue. In fact, I have a DV7 in the junk pile that the onboard (AMD) graphics have completely failed. The customer didn’t want to buy a new motherboard and I can’t say I blame them.

If you are under warranty with HP I recommend that you get it in for service asap.

Graphics problem in-game

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Posted by: SicDistiller.2807

SicDistiller.2807

Well to let you guys know about the graphics problem. I just spent 900$ on a new laptop to play this game. My old one was around 550$ with onboard graphics which could only handle this game at 5 Frames per second on low settings. My new one has a pci Nvidia in it with Windows 8 and can run it on max settings at 30 Fps.

As I understand a laptop just isn’t meant to play Gw2. My card is 2GB Btw so i’m not sure what the issue is. If you do want to play and don’t have a higher graphic card you should try to save up for a desktop.

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