Grey "Play" button and login failing?

Grey "Play" button and login failing?

in Account & Technical Support

Posted by: Chrisrawr.2687

Chrisrawr.2687

I’m new to this whole GW2 scene. I finish the download from my two CDs and made my account in the meantime. I registered my serial code and went to log in on the client thingy, but it tells me that my log in failed. Password or Email is wrong.

I never got an authentication email, and I honestly don’t know what to do. The play button is grey and I can’t log in on the launcher.

Grey "Play" button and login failing?

in Account & Technical Support

Posted by: Shwaz.1548

Shwaz.1548

Same hapened to me. Still waiting for any recognition from anybody on support team. Let me know if you find an answer, please.

Grey "Play" button and login failing?

in Account & Technical Support

Posted by: Chrisrawr.2687

Chrisrawr.2687

Same hapened to me. Still waiting for any recognition from anybody on support team. Let me know if you find an answer, please.

Of course. x3

Grey "Play" button and login failing?

in Account & Technical Support

Posted by: Nitro.4732

Nitro.4732

Hi Chrisrawr.2687

Did you by chance have an account for the original Guild Wars and link it with your Guild Wars 2 account? If so, after linking they share the same login information.

I believe that information is the Guild Wars 2 information, but you could try logging in with the Guild Wars 2 username and Guild Wars 1 password just incase.

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