Gw2.exe blocked from gphx hardware

Gw2.exe blocked from gphx hardware

in Account & Technical Support

Posted by: CTR.4356

CTR.4356

Specifically, my intel 4000 card

Hi! I’m having issues leveling my ranger. I was in Kressex Hills (Halacon Cataracts area by the south bridge). I cannot log into my ranger or my game will render the area and immediately crash. I haven’t gone there on my other characters (Only one of which have it unlocked) for fear of it being a regional issue.

I can play with my engineer just fine. The original crash was at the Jade Quarry borderlands in the citadel and I crashed repeatedly afterwards. The Intel driver detector says I’m up to date (I used the one in the sticky). Anti Aliasing settings are already set to game settings.

While playing on my ranger, my graphics drivers will always crash, occasionally windows notifies me that Gw2.exe has been blocked from accessing the graphics hardware. Again, this is only when I log into my ranger.

Normally I play the game with the assistance of Razor Gamebooster (Disables unnecessary processes so more resources can be allocated to the game), Steam w/ steam overlay (Allows me to basically bring up a transparent window over GW2 to allow me to chat with friends, browse the internet etc without minimizing the game. Guild Wars 1 officially is on the steam store.) and TS3 overlay when in WvW (So I know who’s talking). Cant stress enough: No modified game files or advantages, just convenience and performance. Game crashes with and without these.

Here’s my crash log, IP and Computer name withheld as it should be irreverent. Notice the crash log states that GW2 is only running for 1 second, meaning that the crash is basically instant.

http://pastebin.com/X1SJMtt4

And here are my system specs. Like all of them.
http://pastebin.com/Hkmxt5J5

Gw2.exe blocked from gphx hardware

in Account & Technical Support

Posted by: Reborn.2934

Reborn.2934

the error is located to Module: d3d9.dll

this dll is the core of directx 9 that shipped with win xp . try to update the directx

the online method that is genuine check ( warning if you have not genuine win 8 )
http://www.update.microsoft.com/windowsupdate/v6/vistadefault.aspx?ln=el-gr as descripted in this ms kb http://support.microsoft.com/kb/179113

after that you must uninstall the game and restart ( better option is to copy the GW2.dat file ( ~ 17 gb ) in your game’s folder somewhere else . uninstall and dowload the again the installer from the link in your account . when it update the installer press th x on the right up corner to stop and copy back the dat file in the game’s folder.

then update the vga drivers .

Gw2.exe blocked from gphx hardware

in Account & Technical Support

Posted by: CTR.4356

CTR.4356

the error is located to Module: d3d9.dll

this dll is the core of directx 9 that shipped with win xp . try to update the directx

the online method that is genuine check ( warning if you have not genuine win 8 )
http://www.update.microsoft.com/windowsupdate/v6/vistadefault.aspx?ln=el-gr as descripted in this ms kb http://support.microsoft.com/kb/179113

after that you must uninstall the game and restart ( better option is to copy the GW2.dat file ( ~ 17 gb ) in your game’s folder somewhere else . uninstall and dowload the again the installer from the link in your account . when it update the installer press th x on the right up corner to stop and copy back the dat file in the game’s folder.

then update the vga drivers .

So my issue went away for a while and now its back. Same problem, different character. I’ve tried updating Direct X with your link provided and with a direct download from MS and both say that my Direct X is up to date. So are all my drivers. :x

EDIT: Im also running Direct X 11

(edited by CTR.4356)