Hardware Failure on new gaming rig

Hardware Failure on new gaming rig

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Posted by: Sal.5813

Sal.5813

Hi,

After installing all the new drivers and software on my pc.
I also installed GW2 to see if it would run.
As it seems i get the “hardware failure” error as many of us do.
Since i can’t find any work around or fix to this i was just wondering if anyone has something to resolve this.

Yes my pc isn’t overclocked and yes everything is up to date.

Any help is more then welcome!

Cheers

sal

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Posted by: ZaxanRazor.6235

ZaxanRazor.6235

Can you be a bit more specific with the error? Application crash? Blue screen?

Hardware Failure on new gaming rig

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Posted by: Sal.5813

Sal.5813

Well error says something about cpu or ram who get overheated or have a failure.
Then if you click ok you get redirected to http://www.guildwars.com/support/en-hardwarefailure.php

overheating can’t be the prob and failure of my gear makes me laugh
tested all of those with the current programs for it and all are 100% bugg free.
So must be gw

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Posted by: ZaxanRazor.6235

ZaxanRazor.6235

That’s the first one of those errors I’ve seen in the last few days.

Stress test your PC. Don’t be overconfident.

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Posted by: HCProfessionals.3601

HCProfessionals.3601

To start, download this program called SpeedFan and give us an idea on the GPU and CPU temps. Also please give the exact error you are receiving.

http://www.almico.com/sfdownload.php

PHP/MySQL Code Monkey and MCITP. Owner of a Michigan-based Computer Service and Hosting Company.

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Posted by: Sal.5813

Sal.5813

lol as i said the °c is not the issue, pc isn’t even running the game
it’s before i get the char selection
And first i’ve seen…
If you google about it you see allot of people suffer the same issue with self made gaming pc’s.
Gonna take a snap shot tomorrow and post it.

http://www.revoltgaming.com/forums/viewtopic.php?f=378&t=4185
http://www.guildwars2guru.com/topic/52558-hardware-failure-detected/
http://www.mmorpg.com/discussion2.cfm/thread/348797

and so on

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Posted by: ZaxanRazor.6235

ZaxanRazor.6235

Yea..probably because they’ve done something wrong. I’ve built 4 of the PCs in my family and none of them do that.

Airflow? cable management? PSU connectors properly plugged in?

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Posted by: Sal.5813

Sal.5813

Lol everything works fine!
Airflow => 500R corsair case, gelid CPU cooler, windforce gigabyte GPU
cable management see the case, psu all worked out fine.

As you can read some of those systems are running way harder games to process easily and then they can’t run gw2. Then that raises questions with me.

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Posted by: HCProfessionals.3601

HCProfessionals.3601

Screenshot please along with the error.

PHP/MySQL Code Monkey and MCITP. Owner of a Michigan-based Computer Service and Hosting Company.

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Posted by: ZaxanRazor.6235

ZaxanRazor.6235

And yet the error specifically states hardware failure so..

What is the exact error?

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Posted by: Syrellaris.9125

Syrellaris.9125

You probably have an unstable memory, or one that is not very compatible with your Motherboard.

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Posted by: HCProfessionals.3601

HCProfessionals.3601

Unlikely that the memory isn’t compatible, I’d say a better chance of an instability with the CPU. I give up until the error is specified and/or a screenshot is attached.

PHP/MySQL Code Monkey and MCITP. Owner of a Michigan-based Computer Service and Hosting Company.

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Posted by: Syrellaris.9125

Syrellaris.9125

Incompatible memory mostly comes with a Stop error (Bsod) but in rare cases it can just cause the screen to go black.

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Posted by: DJRiful.3749

DJRiful.3749

Can you write up your rig? I have no idea what rig spec you have.

Stormïe ~ Tarnished Coast | My little monster <3 – http://valid.canardpc.com/6nbdeq

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Posted by: Sal.5813

Sal.5813

on work now can only say my spec
and no it’s not a mem failure did memtest for couple of houres => 100% pass
never had a black screen or whatso ever

specs:

gigabyte GA-Z77X-D3H (rev. 1.0)
i5 3750K (not overclocked) with gelid aftermarked cooler
8gb ram twin set vengeance LP blue edition (corsair)
windforce gtx670 gigabyte (not overclocked)

Hardware Failure on new gaming rig

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Posted by: Sal.5813

Sal.5813

Owk back again.
And tests where done!

memtest86 => 100% pass
prime95 stress test =>100% pass
burnintest (cpu/ram/2D video) => 100% pass

stayed around 55°C

so if you say it’s an overheating prob I say no it is
You say it’s a hardware failure => tests say no it is.

Only one left GW2 problem => i say yes it is
so pls aid or fix this!

for those who want to see the error window : http://puu.sh/zLza

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Posted by: masterludda.3476

masterludda.3476

Are you using any overlays like EVGA, MSI? if so turn those off,had the same problems with EVGA in a beta test till i installed the recent one.

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Posted by: ClavicusVile.9784

ClavicusVile.9784

i also have the 3570k and the gigabyte gtx 670 and i am having this issue also.

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Posted by: IBG Richy.1426

IBG Richy.1426

I thought i’d post here being i’ve fixed the issue with my computer. I feel ZaxanRazor was completely ignorant to the original poster, if a user states his pc is fine don’t tell him how you’ve built pc’s and they didn’t have his problems..

I built my own PC, i have a degree in computing and know my pc had no ‘malfunction’. If i came to this forum i wouldn’t want to be told my pc was broken by someone who had no clue about my situation. My guild wars was glitched from using the MSI afterburner overlay, uninstalling the program remedied the glitch instantly. Don’t know if thats anyones problem too but try disabling any application with some sort of overlay! maybe if you added GW2 as a non steam game and its trying to overlay the game with steam community etc.

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Posted by: ZaxanRazor.6235

ZaxanRazor.6235

It wasn’t ignorant, he posted no useful information and was overly defensive in a way that suggested he wouldn’t accept any help if it had anything to do with his machine.

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Posted by: starlinvf.1358

starlinvf.1358

Still missing the full error message. When it hits an error, it also provides a code in one of the corners of the window indicating what it saw.

But this may not be a direct hardware problem. Security suites are causing a lot of problems with this game, and the 6xx drivers are still kind of wonky.

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Posted by: cxt.3987

cxt.3987

Agree with masterludda.3476 and IBG Richy.1426

If your running overlays on high detection level you will probably catch the “Possible Hardward Malfunction” Dialog.

(edited by cxt.3987)

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Posted by: Evinkar.2047

Evinkar.2047

Agree with masterludda.3476 and IBG Richy.1426

If your running overlays on high detection level you will probably catch the “Possible Hardward Malfunction” Dialog.

Thank you so much! My MSI OSD was set to high—set it to low and now it works fine

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Posted by: Phrosty.9064

Phrosty.9064

I’ve run all tests and all show 0% errors. I only crash in Lions Arch after about 10min, this was before it was attacked. I haven’t played GW2 recently to see if it was fixed with the attack.

The Problem: BSOD – Hardware Malfunction, only in GW2 (Lions Arch only)…
Can run Skyrim while 3ds max renders, and/or have 10x more stuff running that uses way more everything and 0 problems

System(Not OverClocked):
CPU – I7 875k 2.93
Cooling – Corsair H60
Mobo – EVGA P55 FTW
Ram – 8gigs DDR3 G-Skill
VCard – Galaxy GTX560Ti
Power – 750w Corsair
Temps: (GPU 50c)(CPU 45c)
———————————————————————
Havent tested in the new Destroyed L.A.

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Posted by: Brother Grimm.5176

Brother Grimm.5176

As_-U-ME-ing your new hardware can’t have a failure is not very realistic here…..(see first word).

If possible, remove half the ram and test. Then remove the OTHER half and test again. (keep in mind that programs can stress different memory locations and not all memory tests are good enough to find questionable memory locations).

Then again, it could be the overlay issue mentioned above.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

(edited by Brother Grimm.5176)