Headset stops working while playing the game

Headset stops working while playing the game

in Account & Technical Support

Posted by: Hendo.9462

Hendo.9462

While playing the game my headset (Razer Megalodon) stops working (no sound coming from it).

but when i unplug it from the USB port and plug it back in it is fine again, this is very annoying and started after yesterday’s patch.

Headset stops working while playing the game

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

Are you using a laptop perhaps? Also have you tried using the other usb ports?

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

Headset stops working while playing the game

in Account & Technical Support

Posted by: Hendo.9462

Hendo.9462

No i am not on a laptop and yes i have used other ports including the front panel ports

Headset stops working while playing the game

in Account & Technical Support

Posted by: Hendo.9462

Hendo.9462

Bump….

Also I might add that when this is happening I am using Teamspeak to communicate with my friends in game but the sound only drops out while playing, never outside the game

(edited by Hendo.9462)

Headset stops working while playing the game

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

Bump….

Also I might add that when this is happening I am using Teamspeak to communicate with my friends in game but the sound only drops out while playing, never outside the game

Can you attach your dxdiag as well? As have you installed the usb driver for the headset and updated the chipset of your motherboard perhaps?

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

Headset stops working while playing the game

in Account & Technical Support

Posted by: Hendo.9462

Hendo.9462

Bump….

Also I might add that when this is happening I am using Teamspeak to communicate with my friends in game but the sound only drops out while playing, never outside the game

Can you attach your dxdiag as well? As have you installed the usb driver for the headset and updated the chipset of your motherboard perhaps?

Ill do that, but i am at work right now, so i can post the info in a few hours

Also the Razer Megalodon does not have driver software that needs to be installed and yes the motherboard drivers are installed

Headset stops working while playing the game

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

Bump….

Also I might add that when this is happening I am using Teamspeak to communicate with my friends in game but the sound only drops out while playing, never outside the game

Can you attach your dxdiag as well? As have you installed the usb driver for the headset and updated the chipset of your motherboard perhaps?

Ill do that, but i am at work right now, so i can post the info in a few hours

Also the Razer Megalodon does not have driver software that needs to be installed and yes the motherboard drivers are installed

Also are you running any overclocks? forgot to ask what PSU brand as well.

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

Headset stops working while playing the game

in Account & Technical Support

Posted by: Hendo.9462

Hendo.9462

Bump….

Also I might add that when this is happening I am using Teamspeak to communicate with my friends in game but the sound only drops out while playing, never outside the game

Can you attach your dxdiag as well? As have you installed the usb driver for the headset and updated the chipset of your motherboard perhaps?

Ill do that, but i am at work right now, so i can post the info in a few hours

Also the Razer Megalodon does not have driver software that needs to be installed and yes the motherboard drivers are installed

Also are you running any overclocks? forgot to ask what PSU brand as well.

my GPU (GTX 660 Ti) is overclocked a tiny bit, and my PSU is a coolermaster 750W (forgot the exact model)

Headset stops working while playing the game

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

So the cpu is stock? seems everything is ok but probably you got an outdated motherboard chipset driver see if that helps when you upgrade it. See your motherboard manufacturer website and check if there’s a “Chipset” update or perhaps some bios updates.

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

Headset stops working while playing the game

in Account & Technical Support

Posted by: Hendo.9462

Hendo.9462

My dxdiag was too long to post so i uploaded it here http://filesmelt.com/dl/DxDiag64.txt

Headset stops working while playing the game

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

First to try go to Windows Power option and Pick High perf Mode then click on advance there’s a setting for USB (Selective settings) disable it. Try also to limit your frame rate ingame to 60 (From option)

Last would be if above fails check for motherboard chipset updates.

Hope that helps.

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall