Hi everyone
First and foremost, let me say that I completely appreciate any and all efforts to help me troubleshoot this issue which has, to this point, gotten the better of me for more than a week.
Here’s what I’m rollin with:
Alienware M15X-R2
Windows 7 Home Premium, 64 bit, Service Pack 1
Processor: Intel® Core™ i7 CPU Q720@1.60GHz
RAM: 8.00 GB
Graphics Card: Radeon 5800
…think this covers the relevant particulars. If I’ve left anything out, please feel free to ask.
While I understand that I’m not bleeding-cutting-edge here, I’m feeling like I’m pretty darn close. Does anyone have some insight for me as to what might be going on?
Here’s what I’m seeing:
1. I have a system that goes FAR beyond the minimum requirements for this game, and I am 100% a PVE player (IE, not even stretching the limits here with WvW). So please, please don’t tell me that I need a new system/cpu/graphics card/motherboard. I don’t. I checked.
2. My game play experience was FINE until 9-9-12. Whatever happened on that day chopped my game into 10fps little pieces. No, I don’t know what my fps was previous to that — I ran the game on highest-end video settings with absolutely no issue whatsoever, so I never had to check because I never cared. Smooth as silk.
3. My game play experience DOES NOT CHANGE no matter what my video settings are. Period. Ever. 10fps in towns, max of 20fps in world (with no one around, 5-7 in an event), max 25-30 in private story. Settings are irrelevant. I’ve tried looking into my video card settings hardware-wise, and can’t find anything like “stereoscopic rendering” or whatever else… It is as it is, as far as I can tell. If I have to dive farther into it, that’s fine, I just need to know how. Or where to teach myself how.
4. Driver updates have been checked for graphics card, processor, chipset, motherboard, sound card. I’ve done the quick and dirty automatic checks in Control Panel and I’ve also gone to manufacturers web sites to do it manually (most of which redirected me to Alienware’s site). All checks came back current as of 9-13-12.
5. I inherited this laptop from a coworker who wanted BETTER (for some reason), and the hard drive has been totally wiped, reimaged, the whole 9. GW2, GW1, Chrome, Avast antivirus, TextMod and RaidCall are literally the only programs on it. I’ve scanned it and disk-defragged it. It’s clean.
6. Finally, my significant other plays wireless (cable modem, speed boosted) right next to me with an Alienware a few years older than mine and has zero issues. He drops down to 20fps in heavy group events, but he plays seamlessly otherwise. And to be honest, his 20 looks outstanding beside my 5 in the same event.
A full uninstall-reinstall did not help. 12fps sitting still in Hoelbrak.
The next target is my router. I have a Belkin 494 with dual channels, my partner’s laptop on 2.4ghz and mine on the 5ghz channel. Having the option to do so, I set up Intellistream, a feature which allows for prioritizing high-bandwidth stuff (like games). No change. 12fps. sitting still in Hoelbrak.
And for reference, we were both playing WOW with no difficulty whatsoever, me on my 8 year old laptop. Played like a breeze. So it’s not my router or my internet connection. I haven’t tried WOW on this laptop.. siiiiince I got it for the expressed purpose of playing GW2.
I’m having a hard time thinking that the problem is on my end. My machine is more than capable, I have plenty of RAM, processor power, and bandwidth. And — it was GREAT until last Sunday!! That’s the maddening thing.
The only vaguely intriguing thing I’ve read suggests that the Guild Wars 2 engine at work against me… something about conflicts with coding and quad+ cores??! Is this even real? This seems completely foolish. Either a totally false claim or severe oversight/undersight on Anet’s part. I’ve really found nothing else substantive on this subject, so if anyone has something I haven’t thought of or covered, PLEASE let me know!
For the love of all that’s holy, can we please get a response from Anet? This is like a bad break up! It’s not me, it’s you. :p Roll back the patch, fix the coding, do SOMETHING, please!!!

