Since this morning, I get extremely high latency and get DCed non stop. I have over 50% packet loss.I don’t seem to have any problems with other games.Can you help me ?
Yesterday I still got DCed but it was playable, today I can’t do a thing.
Do a tracert test to The server that will at least show we’re The lag and packets loss is coming from
Related to OP, I did just that to mine. Interesting results here:
C:\Windows\system32>tracert guildwars2.com
Tracing route to guildwars2.com [64.25.40.16]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 59 ms 53 ms 56 ms <my ISP address>
3 52 ms 56 ms 55 ms <my ISP address>
4 82 ms 70 ms 70 ms <my ISP address>
5 70 ms 66 ms 67 ms <my ISP address>
6 361 ms 357 ms 360 ms POS1-0-0.IG4.SAC1.ALTER.NET [152.179.125.129]
7 349 ms 348 ms 346 ms 0.xe-7-1-2.XT2.SAC1.ALTER.NET [152.63.48.125]
8 * * * Request timed out.
9 * 443 ms 404 ms GigabitEthernet7-0-0.GW12.DFW9.ALTER.NET [152.63
.97.98]
10 301 ms 330 ms 309 ms 65.205.119.210
11 303 ms 303 ms 302 ms 64.25.32.9
12 303 ms 302 ms 303 ms 64.25.32.26
13 * 305 ms 310 ms 64.25.32.82
14 307 ms 304 ms 304 ms 64.25.40.16
Trace complete.
I’ve taken the liberty of redacting my ISP’s addresses for privacy purposes.
The addresses 152.179.125.129, 152.63.48.125, 152.63.97.98 come up as belonging to “MCI Communications Services, Inc. d/b/a Verizon Business” when plugging these into Google.
Someone with more technical knowledge can shed more light in this matter, but I think I may have a good idea which company is responsible for this.
Do a tracert test to The server that will at least show we’re The lag and packets loss is coming from
Related to OP, I did just that to mine. Interesting results here:
C:\Windows\system32>tracert guildwars2.com
Tracing route to guildwars2.com [64.25.40.16]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 59 ms 53 ms 56 ms <my ISP address>
3 52 ms 56 ms 55 ms <my ISP address>
4 82 ms 70 ms 70 ms <my ISP address>
5 70 ms 66 ms 67 ms <my ISP address>
--> 6 361 ms 357 ms 360 ms *POS1-0-0.IG4.SAC1.ALTER.NET* [152.179.125.129] <--
7 349 ms 348 ms 346 ms 0.xe-7-1-2.XT2.SAC1.ALTER.NET [152.63.48.125]
8 * * * Request timed out.
9 * 443 ms 404 ms GigabitEthernet7-0-0.GW12.DFW9.ALTER.NET [152.63
.97.98]
10 301 ms 330 ms 309 ms 65.205.119.210
11 303 ms 303 ms 302 ms 64.25.32.9
12 303 ms 302 ms 303 ms 64.25.32.26
13 * 305 ms 310 ms 64.25.32.82
14 307 ms 304 ms 304 ms 64.25.40.16
Trace complete.
I’ve taken the liberty of redacting my ISP’s addresses for privacy purposes.
The addresses 152.179.125.129, 152.63.48.125, 152.63.97.98 come up as belonging to “MCI Communications Services, Inc. d/b/a Verizon Business” when plugging these into Google.
Someone with more technical knowledge can shed more light in this matter, but I think I may have a good idea which company is responsible for this.
Contact your ISP (of the Hop before the Line in Bold is actually YOUR isp) and tell them they have a head to head issue between them and alter.net, then supply them with the above trace route. They can and will take care of it from there. If there isnt a HOP issue, then the connection they are paying for to alter.net is just over subscribed (Looks like the connect is in NorCal, which really isn’t that unusual for that part of Cali.)
*Edit – Looks like you cant Bold on Quotes anymore?
Contact your ISP (of the Hop before the Line in Bold is actually YOUR isp) and tell them they have a head to head issue between them and alter.net, then supply them with the above trace route. They can and will take care of it from there. If there isnt a HOP issue, then the connection they are paying for to alter.net is just over subscribed (Looks like the connect is in NorCal, which really isn’t that unusual for that part of Cali.)
Thanks for the suggestion. To update on my issue, my local ISP is not taking calls since it’s a holiday. Funnily enough, Verizon stepped in and offered to help, since their servers are involved. Am waiting for their response on what to do next.
…And unfortunately Verizon’s tech support can’t help me with this one, since the connection leaves their servers in 4 hops or less. So it’s either up to my local ISP’s end (which I’ve gotten no word from) or Anet’s end. I appreciate their efforts though.
