Incessant crashes.

Incessant crashes.

in Account & Technical Support

Posted by: English Gentleman.4832

English Gentleman.4832

Q:

Hi. I’ll open my own topic, since the technical support is not doing his job. I have been experiencing crashes every 10mins or so, sometimes less sometimes more. Some days I only have 1 or 2 crashes. I run on windows 7 64bits. I provided every informations possible to anet, they are not answering, so I’ve got to come here.
I send them everything they asked (crash reports, speccy files and game advisor), I repaired the archive like 5 times, I did the ‘port test’ thingy, nothing do.

So I come here to get some answers.

ps: and apparently you can’t add more than 1 attachments. Nice.

Attachments:

Incessant crashes.

in Account & Technical Support

Posted by: Swag.4923

Swag.4923

Try downclocking your graphics card by 10-20%.

Incessant crashes.

in Account & Technical Support

Posted by: English Gentleman.4832

English Gentleman.4832

I don’t really know how to do that, I think I’ve done it and it is working, though the port test worked at first as well. Thanks anyway.

edit: I just crashed, but I just boosted the clock just a bit so it might be only because of that.

Incessant crashes.

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Posted by: Catamount.6482

Catamount.6482

Instead of actually underclocking your cards, you can try just undervolting them a bit, provided you’re using a GPU that supports that. There’s always headroom there (afterall, if you can OC on stock voltage, you can always undervolt at stock clocks). That’ll also knock down temperatures, and even more effectively from what I’ve seen, but without costing performance.

Incessant crashes.

in Account & Technical Support

Posted by: English Gentleman.4832

English Gentleman.4832

That’s like chinese to me I just had another crash, I guess I just have to wait for anet the answer.

Incessant crashes.

in Account & Technical Support

Posted by: Catamount.6482

Catamount.6482

If it’s temperature, there’s not much Anet can do, but then, assuming it is just seems like a stab in the dark in the first place (if not a bad one; the game DOES run machines hot).

Install MSI afterburner and run it while the game is running; use it to check your temperatures from time to time. If that’s the problem, it’s a good program to tweak your GPU.

To address with more obvious sources of problems, you have updated your drivers to the latest version, right?

Incessant crashes.

in Account & Technical Support

Posted by: English Gentleman.4832

English Gentleman.4832

If it’s temperature, there’s not much Anet can do, but then, assuming it is just seems like a stab in the dark in the first place (if not a bad one; the game DOES run machines hot).

Install MSI afterburner and run it while the game is running; use it to check your temperatures from time to time. If that’s the problem, it’s a good program to tweak your GPU.

To address with more obvious sources of problems, you have updated your drivers to the latest version, right?

The temperature of my of my GPU is around 50/60 degrees (Celsius). And yes I updated my drivers. I check every month and a half or so. I’ll install MSI afterburner and see what I can do. But since I underclocked my GFX card I have less crashes.