Guild Wars 2

Location: South Africa
ISP: Vodacom 3G
Server: Blacktide

Unplayable since patch due to lag…

My lag is making it unplayable, especially on WvW and Pvp. I’m also on sky broadband.

Location: England
server: Blacktide

Safari.3021:

yes, from the anet server, because its designed to not repond to the pings.

From other servers midway in the journey? No idea

Ok, sorry I’m ok with computers but terrible at network stuff :P

I have 20-30% loss (ERR) @ 66.109.6.189
30-40% loss ae18edge2.Chicago2-level3.net

Should I post my stuff? My game has been laggy, I’m not great with pings/networking etc. But it seems like there is a 10% loss at my TWC roadrunner, and then huge losses ranging from 20-80% at the ones I listed.

Crazy lag since patch rendering the game almost unplayable. 1 second delays to almost every action.

Loc: Midlands UK
ISP: SKY BROADBAND
Server: Gunnars Hold

I see a pattern.

Lag and spikes in all areas of the game since patch.

SKY Broadband
Desolation.

completely unplayable for me Error: 7:11:3:189:101 every 3-4 minutes since the patch

Loc: Wales UK
ISP: sky broadband
Server: Tarnished Coast

Been playing fine most of today but suddenly unplayable from about 8pm for both me and my sister who share the internet (we never have lag issues normally and have checked every possible cause)

Loc: England UK
ISP: Sky Broadband
Server: Ring of Fire

Edit: Im even having issues loading forum pages

I have had the same error code, I’m consistently disconnected from the game. when i do get to play I really enjoy it but this hitting massive lag spikes and being disconnected is not exactly inspiring me to want to play/ invest anymore money into the game. I have not had this problem with any other MMOs I have played. Which is a shame because most of them seem rubbish in comparison but are actually stable on my computer.

Location: Hamburg, Germany
ISP: Alice / O2
Server Desolation

Ashley Segovia.8276:

Hey all I appreciate the -diag reports that have been provided. We are still continuing to collect this information to further investigate this issue.

Thank you again for the reports. Your patience is very much appreciated!

now ashley it has been 23 kittening days and ppl is still having theese problems get your kitten together so ppl who has bought your game can kittening play it!!

I’ve been getting disconnects ever since the May 30th patch. Please fix it.

Location : CA
Server: Dragonbrand

crazy lag spikes especially on WvW,most of the time completely unplayable

Location : Poland
ISP : UPC
Server : Blacktide

Lag spikes started last week. Never had such problems before.

Location: Switzerland
ISP: UPC Cablecom

I’m the same. Been getting lag spikes for the past week, but the May 30th patch made WvW entirely inaccessible (I get the error 7:etc:etc after about 5 minutes of loading screen). PvE still works, sort of, though it takes longer to load than it normally does and is prone to the odd lag-spike.

The -diag log shows the connection working fine until it gets to your servers (.plaync.com) when it suffers 100% packet loss. Other online games (Mount & Blade Warband: Napoleonic Wars, Company of Heroes) are working fine on the same computer and internet connection.

Location: Scotland
ISP: BT
Server: Gandara

This is getting impossible to play now. The skill lag/disconnects in WvW have got worse for me, and now I’m getting the same problem in normal world zones. In Queensdale I’m disconnected (without knowing it), almost instantly upon entering. What is going on? exasperated

Scotland, BT Internet, Tarnished Coast

its back again, i posted here 4 days ago was able to play for 2 days now its back today really badly too, not even on the game for 2-3 mins before error message, all i want to do is play :’(

more diagnostics personally having the same issue, originally thought it might be my computer, but after a couple virus scans, defrags, and diagnostics of my computer i finally figured out it may not be my computer that’s the issue

edit: added dxdiag in-case that helps in any regard

I’ve now tried on ten straight occasions to load my character (in Southsun Cove) and getting the same failures as I was getting in WvW a couple of days ago. This really isn’t funny any more Arenanet.

Game had been playing fine for a while, now I am yet AGAIN getting stupidly long loading screens with 2 of my characters (others are fine). I have had this problem on and off for the last 6 months or more. Getting sick of it.

Desolation server.

You will never hear another word in this thread from Anet, They avoid anything that is their fault like the plague.

Had this for about a month now on and off, 1-2 sec skill lag, jump back and forth players/enemys, not fun at all.

Loc: Midlands UK
ISP: SKY BROADBAND
Server: Ruins of Surmia

Having this problem currently on My Dell Desktop, not having it on Toshiba Laptop. Problem is intermittent.

Loc: Western US
ISP: Frontier Comm
Server: Stormbluff Isle

Location: UK
ISP: Sky

Had this lag issue for a month now (ish). GW2 tech support say it’s Sky, Sky say it’s not them and have put me on various profiles, none help.

shinjoku.2938:

its back again, i posted here 4 days ago was able to play for 2 days now its back today really badly too, not even on the game for 2-3 mins before error message, all i want to do is play :’(

I had the same, thought the problem was gone for a few days then it comes back tonight in Arah.

Horrendous.

Still happening. All I tried to do with char is move across Lions Arch and now stuck on eternal loading screen of annoyance.
When this does it is usually always my necro and my ranger. All my other characters are generally fine.
When I contacted Anet support a few months ago, after a bit of digging they basically told me I should uninstall Kaspersky because it is know to cause issues. Now, I know this is at least partly true, because if kaspersky is running a scan it can affect guild wars and other games – therefore i make sure the scan runs at times I’m not trying to play. However, they could not tell me what a suitable alternative was for a virus checker and I’m NOT going to uninstall something I have months left of a licence for when I cannot be sure a different virus checker won’t have the same issue!
Everything had been fine (at least since the LAST time I had these issues a couple of months back) until the updates around end May.
Not happy doubt will ever be given the deafening silence of Anet on the issue in general.

Desolation server. UK.

Also having this problem, stupidly thinking the problems was my graphics card since I have 75+ fiberoptic broadband with BT but alas it didn’t change anything I mainly get the issues in instances and certain story lines both where there’s a large space / a lot of action / events are happening e.g battle of claw island

Still happening. World vs World inaccessible from 6pm to 12am every night. Taking people’s money and then not providing enough servers for them to access the product they paid for: are Arenanet pitching for an EA takeover or something?

Don’t know if this has been mentioned yet but there’s practically the same issue on guild guru forum with an answer
http://www.guildwars2guru.com/arenanet-tracker/topic/259021-severe-lag-since-servers-came-back-up/

If we need to contact our ISP what are we meant to say ?

That ANET guy has no idea how Packet Loss is measured and is selling you lies. The only loss that matters is on the last hop. You can have 100% loss on any of the hops before that and it will still work fine. Why? Because traffic routers ignore ghost packets ( from ping/traceroute ) when they are busy routing serious kitten.

Take first Traceroute software you can google and read kitten FAQ http://www.nessoft.com/kb/article/packet-loss-or-latency-at-intermediate-hops-24.html

Location:Taiwan

Server: Sanctum of Rall

I got this problem in near days.
First meet it in pve , the world boss,Tequatl the Sunless
and I stuck in that map.

Location: Taiwan
Isp: TBC
Home Server: Sanctum of Rall

I got network problem today. Let me extremely frustrating.

Have tried:
-repair command on the client
- diag command on the client (report attached)
- /clientport 80 command on the client

Location: Hungary
ISP: UPC

Can happen anytime. 1-2 sec skilldelays and 3+ sec spikes. Unplayable. Started it 1-2 weeks ago. Nothing changed in my config. Same problem on both of my computerrs.

LOC: Philippines
ISP: SkyCable

The game is just one giant lagfest and i can’t believe Anet is keeping people in the dark like this. The customer relations is a joke.

Location:Taiwan
Server: Henge of Denravi

I have connection problem this 2 weeks ,hope this can be fixed soon

Location: Romania
ISP: UPC Romania
This morning i saw that my framerate is getting lower and lower. Now i have like 8 FPS in Lion’s Arch and major cities and when the game worked fine i used to have around 25 when the server was highly populated. Outside LA i get maximum of 24 which is low in comparison with what i was used to.

Game is totally unplayable.

I have a high spec pc. Which was on BT internet. Which I noticed around May. Started giving me huge lag spikes.

Recently bought the latest top end MAC and changed our isp to sky. Which is much faster and better ping. The lag is now totally unplayable on any platform. PC or MAC.

It is not an ISP issue, this is at AN’s end.

SW UK
SKY/BT
PC/MAC
DESOLATION

Whenever this error 7 thing strikes the game is unplayable.

had a bout of it 2 weeks ago. then it got better. then since yesterday its been plaguing me all afternoon, gets better during the night, then now this afternoon its completely killing any attempt at playing.

At it’s worst, I get into the game for merely 3-5 mins before it kicks me out and when its better its maybe 20-30 mins.

No discernable rhyme or reason. its not because of heavy load from lots of players/effects being around, as I’m lagging/disconnecting even while merely switching items from bank into inventory. and its not my ISP as i’ve had the same ISP the whole time since I began playing back in Christmas and no trouble up till 2-3 weeks ago.

Loc: NYC
ISP: RCN
PC
SBI

Only started happening in the past couple of weeks – only GW2 has this problem, with nothing else being affected.

Location: York, United Kingdom
ISP: University of York

Same problem here again the last time this happened was when they put the super adventure box in. Game became unplayable contacted Anet for help they had me run test their answer was that it was my ISP. Contacted my ISP they said nothing was wrong until I tried to play GW. The only thing that kinda help was resetting my router then it went from getting kicked every couple minutes to getting kicked every 30 minutes or so. I really dont want to have to reset router every time there is an update getting 3 PCs 2 laptops and a printer back on the network is a pain.

Yesterday my crashes consisted of everything freezing in-game except for me and then eventually crashing to the character screen with the error in the title of this thread.

However, today my crashes consist of the screen going immediately black, with no lag or freezing, and then a box appearing with the error code…no character screen either and I have to force close to get out. Before yesterday I’ve never had any crash issues with the game.

Exact same here – Whiteside ridge – UK – ISP SKY broadband (BT)

Large lag delays of 10 seconds or more making the game unplayable in any zone.

Be interested and very happy if Anet ever get round to sorting this, it looks like its killing a good 25% of the playerbase atm.

Pingplotter shows some packet loss as it bounces around but then it did for my buddy also who doesnt have much of the lag issue.

It is definitely an AN issue. I won’t be accepting, check your ISP.

I’ve had it for other a month. On TWO different isps as I switched and on two different rigs.

Something is not right their end.

Location : Hungary
ISP : UPC Hungary
Seafarers Rest

Location : London, UK
ISP: Sky Broadband
Seafarers Rest

Completely unplayable from 6-10pm everyday since southsun patch.

Location: Hampshire, UK
ISP: Sky Fibre
Gandara

Past two days for me, come 19:00 the game is completely unplayable, 5-10 second long lag spikes….

Where are you at with this issue since first reports has come in over a month ago?

Lagging here last few days too, will do a diag later

Same here – Unplayable at times

Location: London
ISP: Sky
FarShiverpeaks

Past two days have been ridiculous!

So many Sky customers….

Please guys, phone Sky tech support and ask this to be raised as a complaint on your account, I just have as this has been going on 45 days for me now.

There is a thread on their help forums, and so far the best response has been:

" I had spoken to one of my colleagues about a similar issue and he said that it will be down to one of the intermediary servers dropping the connections – when they get busy rather than causing everyone to slow they “lose” a few packets so the majority of users can have uninterrupted game play. At least that was his theory anyway."

Also having some lag problem in the prime time that I never had before. Skills flashing and characters warping from place to place.
Location: Prague (CZE)
ISP : Cesky Telecom, A.S.
Server: Aurora Glade