Guild Wars 2

Hi,I will get right to the point.After downloading the hotfix that happened today I have constant delay,it has gotten to the point where the game is unplayable.I have checked my connection and tested in various ways and everything works just fine excpet GW2.Some response from tech support would be greatly appreciated.I just hope that I wont have to wait for another hotfix untill this is fixed.Thank you

UPDATE: Since I made this post (30 mins) the situation has gotten a lot worse.Now along with the massive lagg I am getting “eternal” loading screens which then result in losing connection to the server and crashing,but only crashing to char select.I have tried pinging the server IP address and I get 100% packet loss.Everything was perfectly fine yesterday when I shut it down but today after starting the game and downloading the patch everything was kittened

I have the same problem here. Constantly getting disconnected from the game, everything is lagging behind, sometimes I’m stuck in a place and can’t move only to be teleported somewhere. Yesterday everything was fine, but after this fix, it just became unplayable.

I’m getting the same issue, especially in highly populated areas. Today I was unable to fight Tequatl because of extreme lag.
I’ve tested my connection using Speedtest and it’s fine, so it’s just GW2.

Question is Will they do something for this?
I can’t play anymore

Well everything work great now,dont know if it fixed itself or they fixed but its all good

No Im still lagging slower than molasses

Hermes.7014:

I’m getting the same issue, especially in highly populated areas. Today I was unable to fight Tequatl because of extreme lag.
I’ve tested my connection using Speedtest and it’s fine, so it’s just GW2.

That doesn’t mean squat. That is like saying “Eastbound I94 is at a standstill, but Northbound I65 is clear; its the car’s fault.”

Start with a pathping to the IP address of the server and see if any hops along the way are dropping packets. <5% should be tolerable. You can find the IP address by typing in /ip in the game’s chat window.

Now if NCSoft/Anet’s address space is the problem; then they need to fix it. If the problem occurs before their address space, then something else has to be done.

Same exact issue here. I did the diag suggested on the connectivity support page and found that everything was 0% except for one specific ping on both tests.

Test 1
10 —- 25/ 25 =100% 18/ 25 = 72% 206-127-157-94.plaync.com [206.127.157.94]

Test 2
9 —- 25/ 25 =100% 20/ 25 = 80% 64.25.32.26

No idea what this means, but thought it would be worthwhile to note. Maybe others having this issue are experiencing the same result.

I created a Support Ticket to get some insight. Hopefully I hear back on that soon or perhaps we get a reply on this thread.

SgtJanitor.3164:

Same exact issue here. I did the diag suggested on the connectivity support page and found that everything was 0% except for one specific ping on both tests.

Test 1
10 —- 25/ 25 =100% 18/ 25 = 72% 206-127-157-94.plaync.com [206.127.157.94]

Test 2
9 —- 25/ 25 =100% 20/ 25 = 80% 64.25.32.26

No idea what this means, but thought it would be worthwhile to note. Maybe others having this issue are experiencing the same result.

I created a Support Ticket to get some insight. Hopefully I hear back on that soon or perhaps we get a reply on this thread.

That belongs to them and therefore is their issue.

http://whatismyipaddress.com/ip/206.127.157.94
http://whatismyipaddress.com/ip/64.25.32.26

I’m not disconnecting but I was getting severe lag tonight. 5 seconds from the moment I hit my weapon swap button until the weapons actually swapped. Other times hitting my number one skill and watching the skill just flash for 10 seconds until it finally triggered. Apparently getting attacked by an invisible mob.. when it was damage that was just now getting through some 10-20seconds later. (edit: even trying to sell stuff to vendors or travel to WP.. lag. ) My speed tests are fine so this can’t be on my side.

For a game that requires immediate response to avoid some incoming damage if you don’t want to die, this is unacceptable.

earlier this morning around 9am-230pm est the game was going smooth no more lag. However once it hit 3pm est ish the same lag returned?! why anet why

Gerby.6219:

earlier this morning around 9am-230pm est the game was going smooth no more lag. However once it hit 3pm est ish the same lag returned?! why anet why

Because it may not be them?

pathping like the others first.

I’m having the exact same problem. The game has become completely unplayable for me. Every single action in-game has at least 2-5 seconds of lag. Sometimes it’s far worse than that. Chat logs are even worse. In addition to issues interacting with objects, I’m frequently rubberbanding all over the map. It actually looks like I’m teleporting around to other players.

Note that this is happening for me everywhere in the game and not just in highly populated areas. It’s certainly worse in highly populated areas but it isn’t exclusive to them.

Most recent example: I just stood in front of a mithril ore node for about 10 seconds before my character even started mining it. Oddly enough, skills triggered almost instantly just a few seconds before that.

Hopefully this is what you were looking for. I hope it helps out.

Zedd.8239:

I’m having the exact same problem. The game has become completely unplayable for me. Every single action in-game has at least 2-5 seconds of lag. Sometimes it’s far worse than that. Chat logs are even worse.

Note that this is happening for me everywhere in the game and not just in highly populated areas. It’s certainly worse in highly populated areas but it isn’t exclusive to them.

Most recent example: I just stood in front of a mithril ore node for about 10 seconds before my character even started mining it. Oddly enough, skills triggered almost instantly just a few seconds before that.

Please, please, please post a pathping;

This does 2 things.
1) Determines common nodes people are going through
2) If it is Anet’s issue; it can help them fix it, if the same IP keeps coming up.

Gerby.6219:

Hopefully this is what you were looking for. I hope it helps out.

pathping will give actual statistics about dropped packets; but this is good. Another user I was helping last night was coming from the same location. above.net was dropping a lot of packets for him.

Here is my pathping… seem to be getting high latency once plaync server are hit…

Gerby,

I was helping CrazyDuck in this post: https://forum-en.gw2archive.eu/forum/support/tech/Lag-since-September-17-Update/first#post2872866

I Guested to his server; no issues for me. We went over the results in game, but he didn’t post them.

bdillon.2859:

Here is my pathping… seem to be getting high latency once plaync server are hit…

PlayNC is NCSoft’s space; it would be on their end. I would open a trouble ticket with ANET and give them those IP addresses. Hopefully they can then track the problem down. Note; this is not their game servers; but intermediate hops in between that DO belong to them.

Xystus.3241:

Please, please, please post a pathping;

This does 2 things.
1) Determines common nodes people are going through
2) If it is Anet’s issue; it can help them fix it, if the same IP keeps coming up.

Please, please, please do not assume I’m clueless about how to diagnose these issues. I’m well aware of how vital that kind of information is. I’ll post such a thing later when I’m able to.

Now I got my first disconnet.. in SAB.. after loads of skill lag, being hit by the final boss invisibly.. lots of fun. This is time-gated material I can’t complete. I totally didn’t want some of the limited time weapon skins.

Anyway, hope I did this right:

Started to work fine, then the lag returned so I immediately did a pathping search. This is what it came up with.

Yesterday I played just fine, like most people who seem to be having this issue. Now I’m trying to play with my friend but after downloading the little patch, my connection to the game and GW2 servers seems to have tanked. The site and launcher are also slow to load, along with lag spikes ingame, but my connection elsewhere is normal.

After the new build a few minutes ago everything worked fine for a little while, then I lagged out again, and did a pathping to Tarnished Coast.

I don’t normally have any issues but the latency has been awful over the last two days.

It started with minor delays when I would try to farm a node and progressed to skill delay. There are times now where my character will not interact with a node at all and I have to move away and try again.

The latency would clear up for a bit and then return worse than before but as of today it is nearly constant.

I checked my whole system, did a defrag, updated my drivers, rebooted everything and the issues remain.

I notice the lag coincides with the new Teq battle. When he is attacking and if it fails the lag remains, if it does not fail the game runs normally again. This could be entirely a coincidence of course I only noted it because I tend to be in and out of Sparkfly Fen a great deal.

I don’t know if the issues are internet path related or if something is off elsewhere. What I do know is that I do not have any other internet issues with any other program running right now including other games and various streams.

I do hope that this issue gets resolved soon however because despite being a very patient person, I will go play elsewhere when my frustration levels to too high. Minor latency is something I can live with if it comes and goes and rarely occurs. This however is constant.

Same problem here. I started noticing skill lag two days ago and even today it’s pretty much unplayable. Ran a pathping and pretty much showed I was in the clear down the board so I know it’s probably a server issue.

I have the same problem… The game is unplayable since tuesday, I am struggling to just do my dailies and get out…

I don’t wanna sound like I know it all but I am a network engineer and I did all the tests I can think of and the problem really doesn’t seem like network latency related… Even some of your screenshots prove that…

It does seem like it’s on the server side… It feels like a constant boss fight with skill lag. Even in places with dozen people like Sanctum Sprint… It actually took me quite some time to do some jumps there… Every time my character is pulled back from it’s current position and falls…

I honestly don’t know what I can do here… I can’t play GW2 anymore…

I just went to Yak’s Bend (my home server is Blackgate) and apparently it’s much better here… In fact, I did Fire Elemental with a load of people and I didn’t even get skill lag…

This reinforces the theory it’s server related. I’m opening a ticket, you guys should too.

I don’t think this was any issues with the game servers it was the whole internet being overloaded by people downloading iOS7 from Apple.

Vex.1074:

Hi,I will get right to the point.After downloading the hotfix that happened today I have constant delay,it has gotten to the point where the game is unplayable.I have checked my connection and tested in various ways and everything works just fine excpet GW2.Some response from tech support would be greatly appreciated.I just hope that I wont have to wait for another hotfix untill this is fixed.Thank you

If all these threads were merged like they should be John would be ANSWERING the question that every single world event attendee wants to know right now;

WHAT, if anything, is being done about the LAG?

Avaruu.5408:

Yesterday I played just fine, like most people who seem to be having this issue. Now I’m trying to play with my friend but after downloading the little patch, my connection to the game and GW2 servers seems to have tanked. The site and launcher are also slow to load, along with lag spikes ingame, but my connection elsewhere is normal.

After the new build a few minutes ago everything worked fine for a little while, then I lagged out again, and did a pathping to Tarnished Coast.

Avaruu, it appears the traffic(for pathping) is being blocked. However, nothing seems bad between you and the time you get to the qwest network. I would open a trouble ticket with ANET about the lag.

Lothirieth.3408:

Now I got my first disconnet.. in SAB.. after loads of skill lag, being hit by the final boss invisibly.. lots of fun. This is time-gated material I can’t complete. I totally didn’t want some of the limited time weapon skins.

Anyway, hope I did this right:

Lothirieth,

Your issue appears to be the Tinet SpA and some massive packet dropping. This issue appears to be happening before it hits NCSoft’s address space.

Gerby.6219:

Started to work fine, then the lag returned so I immediately did a pathping search. This is what it came up with.

Gerby,

You appear to having a 45% packet loss on Rogers with another 11% on above.net. I would submit a trouble ticket to your ISP and include the results from pathping.

Xystus.3241:

Lothirieth.3408:

Now I got my first disconnet.. in SAB.. after loads of skill lag, being hit by the final boss invisibly.. lots of fun. This is time-gated material I can’t complete. I totally didn’t want some of the limited time weapon skins.

Anyway, hope I did this right:

Lothirieth,

Your issue appears to be the Tinet SpA and some massive packet dropping. This issue appears to be happening before it hits NCSoft’s address space.

Did you edit your post?… I thought I read something different and you saying I should start a ticket.

So what, we’re all suddenly experiencing problems post Tequatl and we’re all SoL?

Lothirieth.3408:

Xystus.3241:

Lothirieth.3408:

Now I got my first disconnet.. in SAB.. after loads of skill lag, being hit by the final boss invisibly.. lots of fun. This is time-gated material I can’t complete. I totally didn’t want some of the limited time weapon skins.

Anyway, hope I did this right:

Lothirieth,

Your issue appears to be the Tinet SpA and some massive packet dropping. This issue appears to be happening before it hits NCSoft’s address space.

Did you edit your post?… I thought I read something different and you saying I should start a ticket.

So what, we’re all suddenly experiencing problems post Tequatl and we’re all SoL?

Ya,

Apparently I forgot how to read After I went back to your screenshot I had to change my comment.

Yes and no. You are coming from the EU to servers hosted in the US. Why they decided this, I cannot say =/

What maybe happening; lag issues with Tinet that is just making one problem worse.

Edit again: I would start by submitting a trouble ticket to your ISP, but also submit one to ANET. NCSoft maybe able to work with the Tinet to resolve issues.

Actually today I experienced massive lag for the first very time since headstart, till the point i just crashed 2 times in a row doing temples and one time doing shatterer, and each time i started having huge skill lag and was impossible to cast stuff in very crowded areas. Even before the last patch i did many times temples on Deso with a lot of ppl and never crashed or experienced something similar so yeah… Considering the complaints, I get ther’s some routing problem out there.

Selenya.6410:

Actually today I experienced massive lag for the first very time since headstart, till the point i just crashed 2 times in a row doing temples and one time doing shatterer, and each time i started having huge skill lag and was impossible to cast stuff in very crowded areas. Even before the last patch i did many times temples on Deso with a lot of ppl and never crashed or experienced something similar so yeah… Considering the complaints, I get ther’s some routing problem out there.

The crashing and routing issues could be two separate things. If you could, start a new thread and attach your crash file located here: C:\Users\<username>\Documents\Guild Wars 2\ArenaNet.log (something similar to that).

From another thread:

same here!! i keep getting this Error code=7:11:3:191:101. today~

@ Xytus
Crashing with an Error 7 cant lead back to anything else than network error so .. :p

Is that a disconnect rather than a crash? I got disconnects and booted back to the character screen after excessively bad lag spikes.

Lothirieth.3408:

Is that a disconnect rather than a crash? I got disconnects and booted back to the character screen after excessively bad lag spikes.

Yep, and then it frozen and I had to alt+f4 and restart client.
But everywhere else it’s pretty fine, so i take its related to anet pretty much.

Selenya.6410:

From another thread:

same here!! i keep getting this Error code=7:11:3:191:101. today~

@ Xytus
Crashing with an Error 7 cant lead back to anything else than network error so .. :p

Sorry for my misunderstanding. When I was thinking about “Crash”, I was assuming an unexpected crash, the game was closing and an error log was being generated.