Launcher Client Crashing Hard! =(

Launcher Client Crashing Hard! =(

in Account & Technical Support

Posted by: X The Manimal.5293

X The Manimal.5293

Hello, I posted in another thread about this but I didn’t want to high-jack it any longer. Whenever I try to start the game the launcher appears to try to download an update only to freeze on “Downloading 0kb” and eventually give me a “send error report” message. This crash nearly takes out my entire computer with it.

What I’ve tried:
1. I have tried deleting the Local.dat file then creating a shortcut of the “exe” and adding the “-repair” command to no avail.

2. I have tried the MSCONFIG route of disabling the startup programs and the game STILL crashes.

3. My GameAdvisor Report is attached.

Please let me know what else I need to try to continue playing this amazing game! I’d also like to add that the ONLY thing that works is a complete RE-install of the game but its only temporary. Thanks in advance.

(edited by X The Manimal.5293)

Launcher Client Crashing Hard! =(

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

Looking at your logs, your trace route couldn’t even make it past your ISP’s network.


Tracing route to 206-127-146-73.plaync.com [206.127.146.73]
over a maximum of 30 hops:
0 Xtaban-PC [192.168.1.4]
1 192.168.1.1
2 73.211.4.1
3 68.85.252.221
4 68.85.247.205
5 ae-0-0-ar04.bearcreek.tx.houston.comcast.net [68.85.245.150]
6 pos-3-6-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.94.137]
7 pos-0-5-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.85.26]
8 75.149.231.30
9 * * *
Computing statistics for 200 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Xtaban-PC [192.168.1.4]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
97/ 100 = 97% |
2 16ms 99/ 100 = 99% 2/ 100 = 2% 73.211.4.1
0/ 100 = 0% |
3 27ms 99/ 100 = 99% 2/ 100 = 2% 68.85.252.221
0/ 100 = 0% |
4 17ms 99/ 100 = 99% 2/ 100 = 2% 68.85.247.205
0/ 100 = 0% |
5 18ms 98/ 100 = 98% 1/ 100 = 1% ae-0-0-ar04.bearcreek.tx.houston.comcast.net [68.85.245.150]
0/ 100 = 0% |
6 25ms 97/ 100 = 97% 0/ 100 = 0% pos-3-6-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.94.137]
0/ 100 = 0% |
7 25ms 97/ 100 = 97% 0/ 100 = 0% pos-0-5-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.85.26]
0/ 100 = 0% |
8 22ms 97/ 100 = 97% 0/ 100 = 0% 75.149.231.30

Trace complete.

Tried using alternative DNS like google or opendns?

Maybe WTFast or battleping would work by routing around.

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Launcher Client Crashing Hard! =(

in Account & Technical Support

Posted by: X The Manimal.5293

X The Manimal.5293

Looking at your logs, your trace route couldn’t even make it past your ISP’s network.


Tracing route to 206-127-146-73.plaync.com [206.127.146.73]
over a maximum of 30 hops:
0 Xtaban-PC [192.168.1.4]
1 192.168.1.1
2 73.211.4.1
3 68.85.252.221
4 68.85.247.205
5 ae-0-0-ar04.bearcreek.tx.houston.comcast.net [68.85.245.150]
6 pos-3-6-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.94.137]
7 pos-0-5-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.85.26]
8 75.149.231.30
9 * * *
Computing statistics for 200 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Xtaban-PC [192.168.1.4]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
97/ 100 = 97% |
2 16ms 99/ 100 = 99% 2/ 100 = 2% 73.211.4.1
0/ 100 = 0% |
3 27ms 99/ 100 = 99% 2/ 100 = 2% 68.85.252.221
0/ 100 = 0% |
4 17ms 99/ 100 = 99% 2/ 100 = 2% 68.85.247.205
0/ 100 = 0% |
5 18ms 98/ 100 = 98% 1/ 100 = 1% ae-0-0-ar04.bearcreek.tx.houston.comcast.net [68.85.245.150]
0/ 100 = 0% |
6 25ms 97/ 100 = 97% 0/ 100 = 0% pos-3-6-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.94.137]
0/ 100 = 0% |
7 25ms 97/ 100 = 97% 0/ 100 = 0% pos-0-5-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.85.26]
0/ 100 = 0% |
8 22ms 97/ 100 = 97% 0/ 100 = 0% 75.149.231.30

Trace complete.

Tried using alternative DNS like google or opendns?

Maybe WTFast or battleping would work by routing around.

Sorry but I’m quite ignorant about what you’re referring to. Could you explain a little? I wouldn’t even know how to begin “routing around”.

Launcher Client Crashing Hard! =(

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

Try using google’s DNS first. (They have explanation and instruction, click the link)

If not, try using wtfast.com or Battleping.com (they also have info/instructions)

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream