Launcher bug

Launcher bug

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Posted by: josipva.3968

josipva.3968

Hi. I’m having a problem with launching the game. Each time i run the game, launcher starts downloading about 10 megabytes. It never proceeds to patch the game when there’s no actual patch, it just does that downloading part before like in the picture.

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Launcher bug

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

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Hi josipva – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

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Posted by: josipva.3968

josipva.3968

Here you go

:)

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Posted by: josipva.3968

josipva.3968

any news ?
.

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Posted by: Airshow.7256

Airshow.7256

Hello, I have the same issue here the Launcher seems to need a never ending update, so I too downloaded the Test and ran it here’s my results hope this helps to get rid of this bug

Launcher bug

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Posted by: DJRiful.3749

DJRiful.3749

Run as Administrator. Because the system isn’t allowing the launcher to update itself.

Stormïe ~ Tarnished Coast | My little monster <3 – http://valid.canardpc.com/6nbdeq

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Posted by: Queue.3869

Queue.3869

it would be great to get a response on how to fix this problem. I tried the “run as admin” and it did not fix it for me.

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Posted by: Airshow.7256

Airshow.7256

Yeah Run as admin doesn’t work… First thing I do if something doesn’t work is do that.
Can I ask what Operating System you guys are using?

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Posted by: Queue.3869

Queue.3869

Im using windows 7… i’ve also shut off my antivirus to see if that helped, but it didnt. Worked fine a few days ago, now.. just endless loading on the launcher screen.

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Posted by: Azureal.3480

Azureal.3480

My launcher is borked as well, as seen in this thread here:

https://forum-en.gw2archive.eu/forum/support/tech/Horrible-Client-Download/first#post1069621

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Posted by: Azureal.3480

Azureal.3480

Ran the program as above as well, heres my results:

Launcher bug

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Posted by: josipva.3968

josipva.3968

btw im on win 8 x64 and run as admin doesn’t help

Launcher bug

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Posted by: Ashley Segovia.8276

Previous

Ashley Segovia.8276

Technical Support

Hi josipva – Thanks for the Game Advisor report! Does the launcher start installing an additional 10 mb of data every time you open the client or are you getting stuck at this screen?

Additionally, I would suggest trying to disable your User Account Control. you can do so by following the steps below:

1. Go to the Search Charm and type “Change User Account Settings.”

2. In the console, change the notification setting slider down to “Never Notify.”

3. Click “OK” and launch Guild Wars 2 again.

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Posted by: josipva.3968

josipva.3968

Does the launcher start installing an additional 10 mb of data every time you open the client

Yes.

or are you getting stuck at this screen?

No. I can login without problems after that.

Additionally, I would suggest trying to disable your User Account Control

I always have UAC disabled on my computer so that advice wasn’t helpful unfortunately.

(edited by josipva.3968)

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Posted by: Airshow.7256

Airshow.7256

With me sorry to but in the Launcher begins but begins updating but continues to do so, I can’t get to the login screen

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Posted by: Burner.1643

Burner.1643

(optional for whatever reason) backup local.dat (documents/gw2), delete and try !

(edited by Burner.1643)

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Posted by: josipva.3968

josipva.3968

(optional for whatever reason) backup local.dat (documents/gw2), delete and try !

didn’t help :/

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Posted by: Tritiumstar.4813

Tritiumstar.4813

Hi Josipva, I have the same issue. The game starts downloading 200k files evertime I logon, it takes 2-4min then the game starts. I downloaded the advisor, as suggested, and sent them a report but I have no reply since. I keep getting emails asking me to dl the “same” advisor and send a report. I am glad I am not the only one with this problem. The game runs fine it is tedious to wait.

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Posted by: iAsuno.9654

iAsuno.9654

Try backing up GW2.dat and reinstall the game. Just paste your backed up GW2.dat. worked for me when i had this problem.

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Posted by: josipva.3968

josipva.3968

Try backing up GW2.dat and reinstall the game. Just paste your backed up GW2.dat. worked for me when i had this problem.

This helped. Thanks.

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Posted by: iAsuno.9654

iAsuno.9654

You’re welcome enjoy the game.