Guild Wars 2

Ok, here’s the scoop.

Played last night for like 4 hours straight, no problem.
Played this morning for about 2 hours straight, no problem.

Log in tonight, and within 5 minutes, entire system locks up hard. All I can do is hard reset the computer. Have rebooted, cleaned CPU fan, tried again. same thing, 5 separate times.

PC is a Dell Studio 1747 laptop, Core i7 Q720 processor (quad core @ 1.6Ghz)
ATI Radeon HD4650
4 Gig RAM
Running windows 7, 64 Bit

Please note, NOTHING has changed on my system since this morning that I am aware of.. Automatic updates is turned off, temp of cores is below 150F.

The only thing causing a lockup like this is GW2. No other problems running the system.

Any thoughts, please? I *JUST*managed to get half a dozen old time friends to either transfer from other servers, or buy the game so we can all get together, and now I keep crashing!

hard locks are a pain to diag. Epically on laptops. Are you 100% sure that you cannot ctrl+alt+del to get access to task manager when your system hard locks?

the next thing is to look at your system logs and find any yellow !‘s or red X’s and see if you can find a Halt code. If its hardware, there should be something in the logs just before the hardlock.

else I would start with a fresh install, updated drivers, AV engine, and ONLY GW2 installed. And see if the hardlocks continue. If they do, then its hardware related. If not, then its driver/software. But that is where I would start.

Same thing happened to me today. Was a hard lock up. I couldn’t even go to task manager. This is the first time this has ever happened to me so I can’t say for sure it was this game. I was logged into the gave and afk in Divinity’s Reach with all graphic settings on max, but i was tabbed out watching anime on Fullscreen on Crunchyroll at the time.

Edit: settings:
i5 2500k (not overclocked)
radeon 6879
16gb ram
windows 7, 64 bit

Hot Boy.7138:

Same thing happened to me today. Was a hard lock up. I couldn’t even go to task manager. This is the first time this has ever happened to me so I can’t say for sure it was this game. I was logged into the gave and afk in Divinity’s Reach with all graphic settings on max, but i was tabbed out watching anime on Fullscreen on Crunchyroll at the time.

Edit: settings:
i5 2500k (not overclocked)
radeon 6879
16gb ram
windows 7, 64 bit

So you had GW2 minimized with a char logged in to a zone while you were watching Flash Video? When did your system crash, when you left the Flash video and went back to GW2 or during CR playback?

Also, what show are you watching? :-)

sirsquishy.8531:

Hot Boy.7138:

Same thing happened to me today. Was a hard lock up. I couldn’t even go to task manager. This is the first time this has ever happened to me so I can’t say for sure it was this game. I was logged into the gave and afk in Divinity’s Reach with all graphic settings on max, but i was tabbed out watching anime on Fullscreen on Crunchyroll at the time.

Edit: settings:
i5 2500k (not overclocked)
radeon 6879
16gb ram
windows 7, 64 bit

So you had GW2 minimized with a char logged in to a zone while you were watching Flash Video? When did your system crash, when you left the Flash video and went back to GW2 or during CR playback?

Also, what show are you watching? :-)

It locked up while I was still in full screen mode at Crunchyroll. The video just froze and I assumed it was buffering, but it was making a weird sorta static noise through my headset. So I figured I’d tab back to guild wars 2 so it can buffer, but when I tried, nothing happened. So I tried pressing the windows key, escape, and then even cntrl+alt+del to get to task manager, and nothing happened. It just locked up.

The show I was watching is The Irregular at Magic High School. It just premiered this weekend. I like it so far. It has old school art style with new school animations. And the characters are choreographed fluidly. I like it so far and I have a feeling it’s gonna be a great show. But that’s just one of many animes I’m watching currently.

Hot Boy.7138:

sirsquishy.8531:

Hot Boy.7138:

Same thing happened to me today. Was a hard lock up. I couldn’t even go to task manager. This is the first time this has ever happened to me so I can’t say for sure it was this game. I was logged into the gave and afk in Divinity’s Reach with all graphic settings on max, but i was tabbed out watching anime on Fullscreen on Crunchyroll at the time.

Edit: settings:
i5 2500k (not overclocked)
radeon 6879
16gb ram
windows 7, 64 bit

So you had GW2 minimized with a char logged in to a zone while you were watching Flash Video? When did your system crash, when you left the Flash video and went back to GW2 or during CR playback?

Also, what show are you watching? :-)

It locked up while I was still in full screen mode at Crunchyroll. The video just froze and I assumed it was buffering, but it was making a weird sorta static noise through my headset. So I figured I’d tab back to guild wars 2 so it can buffer, but when I tried, nothing happened. So I tried pressing the windows key, escape, and then even cntrl+alt+del to get to task manager, and nothing happened. It just locked up.

The show I was watching is The Irregular at Magic High School. It just premiered this weekend. I like it so far. It has old school art style with new school animations. And the characters are choreographed fluidly. I like it so far and I have a feeling it’s gonna be a great show. But that’s just one of many animes I’m watching currently.

Ill look into that show, gotta love new releases.

as for the way you describe the lockups. I want you to update your Video Drivers, Adobe Flash, and your browser (I hope you use Firefox and not Internet Explorer) and see if that helps with the hard lock.

Applications alone do not have the ability to hard lock your Operating system. It’s caused by either a hardware issue (rather rare and shows other symptoms) or an underlying API/DLL issue between the application and your Operating system. I believe its the video driver since even your video in the browser was hard locked with the rest of the OS.

Edit Forgot to ask, does your system hard lock while ONLY watching Flash video or sitting Idle? Or does it only do this when GW2 is running?

Edit Your HD6879 seems to be mislabeled? So maybe you have a HD6870? If so that card has 1GB of ram, if you are maxing out the in game settings at 1080P you can easily exceed the vRAM on that card. Epically if you are playing Video in the background. You can check this with a program called GPU-Z, by looking at the sensors Tab.

sirsquishy.8531:

Hot Boy.7138:

sirsquishy.8531:

Hot Boy.7138:

Same thing happened to me today. Was a hard lock up. I couldn’t even go to task manager. This is the first time this has ever happened to me so I can’t say for sure it was this game. I was logged into the gave and afk in Divinity’s Reach with all graphic settings on max, but i was tabbed out watching anime on Fullscreen on Crunchyroll at the time.

Edit: settings:
i5 2500k (not overclocked)
radeon 6879
16gb ram
windows 7, 64 bit

So you had GW2 minimized with a char logged in to a zone while you were watching Flash Video? When did your system crash, when you left the Flash video and went back to GW2 or during CR playback?

Also, what show are you watching? :-)

It locked up while I was still in full screen mode at Crunchyroll. The video just froze and I assumed it was buffering, but it was making a weird sorta static noise through my headset. So I figured I’d tab back to guild wars 2 so it can buffer, but when I tried, nothing happened. So I tried pressing the windows key, escape, and then even cntrl+alt+del to get to task manager, and nothing happened. It just locked up.

The show I was watching is The Irregular at Magic High School. It just premiered this weekend. I like it so far. It has old school art style with new school animations. And the characters are choreographed fluidly. I like it so far and I have a feeling it’s gonna be a great show. But that’s just one of many animes I’m watching currently.

Ill look into that show, gotta love new releases.

as for the way you describe the lockups. I want you to update your Video Drivers, Adobe Flash, and your browser (I hope you use Firefox and not Internet Explorer) and see if that helps with the hard lock.

Applications alone do not have the ability to hard lock your Operating system. It’s caused by either a hardware issue (rather rare and shows other symptoms) or an underlying API/DLL issue between the application and your Operating system. I believe its the video driver since even your video in the browser was hard locked with the rest of the OS.

Edit Forgot to ask, does your system hard lock while ONLY watching Flash video or sitting Idle? Or does it only do this when GW2 is running?

Edit Your HD6879 seems to be mislabeled? So maybe you have a HD6870? If so that card has 1GB of ram, if you are maxing out the in game settings at 1080P you can easily exceed the vRAM on that card. Epically if you are playing Video in the background. You can check this with a program called GPU-Z, by looking at the sensors Tab.

Yeah, it’s the 6870. I mistyped. I don’t think it was the GPU because I watch anime all the time while being tabbed out of gw2. And this is the only time I have ever experienced my computer locking up. And all my drivers are up to date currently.