Login / Disconnect issues (multiple errors)

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: Haltus Kain.4578

Haltus Kain.4578

This has been going on for a while... I’m not sure exactly when, but I think it was when the last build came out.

Having issues with being able to login; and once in, issues getting DC’d.

The DC’s always happen during a loading screen, without exception. Entering an instance; using a WP, w/e. If there’s a loading screen involved, there’s a good chance a DC will follow.

Most of the error windows say it has something to do with a firewall or router... my firewall is currently OFF, and I am using a router at the moment, but I’ve tried plugging directly into the modem and the problem persists, so that’s not it either.

I started logging these yesterday afternoon; I’ll add more here as they occur.

Anywho...

-

01-19-13 2:55pm
DC after selecting a character while entering game world
5:11:3:157:101

1-19-13 2:59pm
Attempted to login after DC - "connection failed"
26:11:5:506

01-19-13 7:41pm
DC while leaving Story Instance to PLains of Ashford
5:11:3:157:101

01-19-13 7:57pm
DC while taking the "Imperator’s Waypoint" from PLains of Ashford to Black Citadel.
5:11:3:157:101
*Upon login, had an in-game error message: "The waypoint you selected has become contested and you may have been redirected to the closest friendly waypoint." (Still in the same location I was prior to the DC - not at a waypoint) ...pretty sure WP’s in capitol cities cannot become contested. -_-

01-19-13 9:49pm
DC while wntering story instance from Plains of Ashford
5:11:3:157:101

01-19-13 9:51pm
Attempted to login after DC - "cannot access login server at this time"
43:1000:7006:854

01-19-13 9:52pm
Attempted to login after previous failed attempt - "connection failed"
26:11:5:506

01-19-13 9:54pm
Attempted again to login - success - but then DC after selecting a character to enter the game world.
5:11:3:157:101

01-19-13 9:57pm
Logged in successfully after previous attempt; again DC on character select.
19:9:18:1614:101

01-19-13 9:59pm
Attempted to login after DC - "cannot access login server at this time"
43:1000:7006:854

1-19-13 10:00pm
Attempted to login aagain - "connection failed"
26:11:5:506

01-20-13 2:11pm
First login attept of the day - "cannot access login server at this time"
42:1000:7006:854

01-20-13 2:14pm
Attempted again to login - success - but then DC after selecting a character to enter the game world.
5:11:3:157:101

01-20-13 2:40pm
DC after I attempted to enter story instance in LA
5:11:3:157:101

01-20-13 2:43pm
Logged in successfully after DC; new DC on character select.
19:9:18:1614:101

01-20-13
Attempted to login again - "connection failed"
26:11:5:506

-

This is become really frustrating, especially when I have a group waiting for me, so any help would be greatly appreciated!

Thanks,

-Hal

Haltus Kain [BGV] – 80 Engineer Mesmer – Tarnished Coast

(edited by Haltus Kain.4578)

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: Haltus Kain.4578

Haltus Kain.4578

Uploaded some attachments that may help.

Haltus Kain [BGV] – 80 Engineer Mesmer – Tarnished Coast

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: meeleis.5412

meeleis.5412

i know this wont help ya, just wanna let you know youre not the only one with these issues though, my brother has the same crap going on.

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: Haltus Kain.4578

Haltus Kain.4578

Yea I suspect a lot of people are having the same issues... since they started when the newest build came out, and because I know its not a firewall/router issue, I don’t think it’s a problem on my end, but with the server.

Still though, I’d like to be able to play the game without these interruptions.

I mentioned in the OP that I would continue to log the problems as I have been, but since it seems to be the same problem happening over and over I don’t think that’ll do much good, so I don’t think I’m gonna bother unless specifically requested to by a red.

Haltus Kain [BGV] – 80 Engineer Mesmer – Tarnished Coast

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: Haltus Kain.4578

Haltus Kain.4578

Got DC’d today from normal gameplay (not during a loading screen). First time that’s happened... not sure if related.

Haltus Kain [BGV] – 80 Engineer Mesmer – Tarnished Coast

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: DejaVuGurl.8023

DejaVuGurl.8023

This has been happening to me as well since the new patch in early January, and the most recent patch has failed to fix the issue. I am getting really irritated with this and they need to do something about it.

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: DejaVuGurl.8023

DejaVuGurl.8023

I’m still having this issue and it is really starting to kill the game for me. Most of the time it is when I am porting somewhere else or when I am logging in to a character. I am getting SO sick of it and if tomorrow’s update doesn’t fix it I might just quit altogether!

Update: Now it is just more frequent and now I can’t really play because I just keep getting d/ced over and over and over! I am seriously begging for this to be fixed! There was a party waiting for me to port so we could all go into AC but every time I try to port I just disconnect. I’m really getting fed up with this issue.

(edited by DejaVuGurl.8023)

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: Metal Agent.2764

Metal Agent.2764

Yea I suspect a lot of people are having the same issues… since they started when the newest build came out, and because I know its not a firewall/router issue, I don’t think it’s a problem on my end, but with the server.

I’ve had ANet tell me their servers are ALWAYS right, so even if you’re 99.999% positive it’s on their end, they’ll still say it’s a problem with YOUR connection…. Too bad there’s only so much you can do with troubleshooting your internet until you run out of options/patience.

As someone already said, I’m hoping tomorrow’s patch might change some things, but for me the game is literally unplayable right now and I don’t know what else to do besides leave altogether.

Login / Disconnect issues (multiple errors)

in Account & Technical Support

Posted by: DejaVuGurl.8023

DejaVuGurl.8023

Well, the update has not fixed the issue. This has been going on for nearly a month… Come on!