Low FPS about anywhere with a good rig

Low FPS about anywhere with a good rig

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Posted by: SorenIX.8692

SorenIX.8692

Hi hi.

I know I know, this has been discussed over and over. I’ve truly been looking for months on every different thread I can find for a solution to my problem and it’s to no avail.

I have low fps even with best performance settings in towns like Claypool located in Queensdale. There’s not much happening there. There’s a lot of shadows and npcs… but that’s it. I tried disabling shadows and reflections but the gain is really not worth it.

Here’s what I’m running on:

Windows 7 64-bit
Intel Core i5 3750K
AMD Radeon HD 7970
16GB of RAM DDR3

I changed my PC to get a better one and my old one was running GW2 smoothly with best performance. This is a real let down. I know that GW2 is CPU demanding and I saw a guy running it with the same processor 30-60fps in Lion’ Arch. I’m clueless.

Thanks for helping me out.

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Posted by: locx.6412

locx.6412

So what kind of fps are you experiencing? What have you done trying to solve this?

i5-4670K @ 4.6 GHz | GTX 660 | 8GB @ 1600MHz | Samsung 840 EVO 120GB | Win 8.1

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Posted by: SorenIX.8692

SorenIX.8692

Divinity’s Reach* with best appearance 15 fps and with best performance 20-35 fps.

I’ve tried tweaking the power settings. Making the process in high priority. Boosting my GPU a bit (was a bit better but it caused my graphics to go wild and just break). A few other things like that.

Edit: I meant Divinity’s Reach

(edited by SorenIX.8692)

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Posted by: locx.6412

locx.6412

Ok, download GPU-Z and Real Temp, go to divinitys reach and manually set your preferred settings. In GPU-Z have a look at your Bus Interface, temperature and Core Clock Speed. In Real Temp have a look at your CPU temps. Open up Windows Task Manager as well and have a look at your individual core usage. Log those results and report back here.

i5-4670K @ 4.6 GHz | GTX 660 | 8GB @ 1600MHz | Samsung 840 EVO 120GB | Win 8.1

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Posted by: SorenIX.8692

SorenIX.8692

Here you go. That’s with best performance preset:

http://imgur.com/p8Xidjo

Edit: Sorry I was missing the core clock speed. It’s there now.

(edited by SorenIX.8692)

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Posted by: dodgycookies.4562

dodgycookies.4562

your pci slot for your gpu is running x2 2.0 when it should be x16 3.0. that’s the problem.

make sure your card is in the proper slot and seated properly. check windows for any power saving functions. check bios for pci bus settings.

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

I tried pulling it in and out and it didn’t work. My power setting is set to High Performance. I’ll check for the bios PCI bus setting.

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Posted by: dodgycookies.4562

dodgycookies.4562

flash the board to the latest bios then do a full reset

1. Remove both GPU from your motherboard.
2. Clean the PCI slot and your card interface.
3. Switch off your PSU.
4. Disconnect the power cable from the PSU.
5. Remove the CMOS battery for 5 minutes.
6. Put the battery back into place.
7. Install your GPU again.
8. Connect your power cable back to the PSU.
9. Switch on your PSU.
10. Power on your system.

If all your settings are correct and you have done the above and the problem persists, you could have issues with your board or card which might require a RMA

Remember to test with the game to make sure it is running at x16 3.0 because if you are just at idle the bus speed should be at x16 @ 1.1.

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(edited by dodgycookies.4562)

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Posted by: chris.9142

chris.9142

What PSU do you have and have you checked that you connected your GPU power conecter it may be reducing the link speed to to low power

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Posted by: Behellagh.1468

Behellagh.1468

Honestly whenever working on the guts of your PC, pull the power cord and then cycle the rig’s power so the caps in the PSU and the motherboard are emptied first.

So what motherboard do you have and is the video card in the x16 slot closest to the CPU because way to often x16 slots are used on slots that are wired with only x1, x2 or x4 PCIe lanes. Just because in looks like a full size x16 slot, doesn’t mean it is.

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: ikereid.4637

ikereid.4637

Your BIOS has the ability to force PCI-E Generation limitations across its buss. That can force the PCI-E Slot to be 2x, as well.

Also make sure that the GPU is in the FIRST slot closest to the CPU, as there are only 16 total PCI-E lanes, and the First Slot is either 16x, or 8x depending on what else is populated on that PCI-E bridge. Common Configurations are 16x/0x/0x; 8x/8x/0x; and 8x/4x/4×. So that doesnt really explain why your card is only linked at 2×.

The 7000 series AMD GPUs have additional power saving features that will force the card to take a lower PCI-E bus setting to reduce its power consumption. You can check this with MSI afterburner, as it will read what Pstate the GPU is currently in.

And lastly, as it was already stated, make sure your PSU has enough power for your system+GPU.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
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Posted by: SorenIX.8692

SorenIX.8692

Alright so. I tried switching my GPU to the slot closest to the CPU but nothing displays. Nothing happens with my screen, it stays black. And I correctly connected the DVI and card of course.

Here’s a picture of my Motherboard. The green square is where I plug my GPU in so that it displays anything at all.

http://imgur.com/eGO72xD

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Posted by: Behellagh.1468

Behellagh.1468

So Asus PBZ77-V LE

Yes, that black slot is only a PCIe x4 V2 slot, on it’s best days.

The blue slot is the one you should have been using. Why it’s not working, don’t know but that’s where your video card is suppose to go.

Assuming your native language is English, here is a link to download the PDF manual, assuming you don’t have it.

http://dlcdnet.asus.com/pub/ASUS/mb/LGA1155/P8Z77-V_LE/E7505-P8Z77-V_LE.pdf

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Posted by: SorenIX.8692

SorenIX.8692

It’s hard finding any useful information throughout this huge document. I’ve done a quick scan and I only found information about it not being enabled in BIOS. I’ll look right away.

Edit: Nothing came out of it… I hate this.

(edited by SorenIX.8692)

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Posted by: dodgycookies.4562

dodgycookies.4562

under the advanced mode>system agent configuration, switch the primary display to PCIE (not PCI) and the PCIE x16_1 link speed to gen 3

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Posted by: SorenIX.8692

SorenIX.8692

Still nothing. x.x

Edit: Also, the Primary Display setting always goes back to “Auto”
Edit 2: The PCIEX16_1 also says “Not Present” right above where I set it to “Gen3”

(edited by SorenIX.8692)

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Posted by: dodgycookies.4562

dodgycookies.4562

are your video drivers still installed? try uninstalling the drivers and doing a driver sweep in safe mode. Remove your discrete card and use your igpu do to this. Then reset the cmos by removing the battery. Do not reinstall drivers before reinstalling card.

Also connect it to the internet as sometimes i have seen windows weird out and need to download a vga driver through windows updates. After you uninstall drivers, reinstall the card, and the screen is still black for more than say 5 minutes (depending on how fast your connection needs to dl about 200MB), pull out your card, switch to the igpu and see if there are windows up dates that need installing. Usually the culprit is that the vga driver is listed under optional and not automatically installed.

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

I re installed my drivers at least 5 times throughout my multiples attempt at fixing this problem.

I’m not too familiar with driver sweep and igpu though. What’s the difference between re installing the card and drivers? Do you mean physically place it back?

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Posted by: Caedmon.6798

Caedmon.6798

Alright so. I tried switching my GPU to the slot closest to the CPU but nothing displays. Nothing happens with my screen, it stays black. And I correctly connected the DVI and card of course.

Here’s a picture of my Motherboard. The green square is where I plug my GPU in so that it displays anything at all.

That can happen because you installed your gpu drivers while the gpu was in the other slot ( ive had the same ).Uninstalling your drivers,and then seating to a diff slot will fix this probably.\

Edit: nvm..i should rlly read all posts before replying..

(edited by Caedmon.6798)

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Posted by: dodgycookies.4562

dodgycookies.4562

are you un/re installing drivers with the 7970 in the black slot in your computer? because usually that does no good.

Pull out your 7970 and use the integrated video out on your back io panel to load windows into safe mode. Uninstall drivers and then use Driver sweeper from:
http://www.guru3d.com/content_page/guru3d_driver_sweeper.html
to clean out your drivers. Then shutdown your system and pull the cmos battery for a few minutes and put it back in.

Then put the 7970 back into your computer in the blue slot. At this time your should get video out if not instantly than within 15 minutes or so. IF you still get a black screen after 15 mintues, shut down your system pull out your 7970, use the integrated video out and load into windows again to see if there are any video drivers from AMD in windows updates that need to be installed. If there is, then finish DLing and installing those basic vga drivers. At this time, put your 7970 back into the blue slot and it should work again.

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

At the very start when I first built my PC. I sat it in the right slot and I had a black screen. The PC was fresh new, with no drivers. There must be more to it but I’ll give it a try.

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Posted by: Avelos.6798

Avelos.6798

the black slot you had the card plugged into was the 8x slot. How you can tell how many lanes a slot has is by looking at how many pins there are in the slot itself. If it goes all the way, it’s a 16. Half is 8, a quarter is 4 and 1 is well… 1.

Being in the 16 lane and the 8 lane, it should perform honestly the same. To the best of my knowledge, a single GPU won’t use up to the 16 lanes anyway. Mostly just 8 unless it’s like a dual chip card example GTX 690 or Radeon HD 7990.

your pci slot for your gpu is running x2 2.0 when it should be x16 3.0. that’s the problem.

I know that this isn’t a problem because I was previously gaming on a board with slots that only went up to 2.1. Very little difference unless you have a card with a RAM frequency above 5400 Mhz (I think?)\

Back on the slots now, if the blue PCI Express slot is not working, not displaying anything at all from the moment you turn it on to the moment you turn it off, the slot could be defective.

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Posted by: Caedmon.6798

Caedmon.6798

At the very start when I first built my PC. I sat it in the right slot and I had a black screen. The PC was fresh new, with no drivers. There must be more to it but I’ll give it a try.

If you always used the first slot,then your pc wont give screen now if you reseat your gpu in the blue slot (like its supposed to go in ).You need to,like other people said..remove your current gpu drivers drivers first before reseating it to another slot,so when you boot in windows with your gpu in the right slot and no gpu drivers present..Windows Must dectect your gpu and install the standard vga drivers,after wich you should be able to just reinstall your current gpu drivers.

@ Avelos,it Can really be the prob,ive had the same with my cards running in 4x mode giving Sup-par performance in gw2,switching to 16x made my game smooth again,but that was an sli issue,completely diff from the op’s current issue.

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Posted by: dodgycookies.4562

dodgycookies.4562

Avelos its not the fact that hes using 2.0, its the fact that the card is running 2.0 at x2 in that slot. not x16, x8 or even a marginally acceptable x4, which would be ok for gaming

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Posted by: SorenIX.8692

SorenIX.8692

I cant seem to be able to boot in safe mode as stupid as it seems. They say it’s F8 on boot up but I don’t get any safe mode option. Can I uninstall my drivers in normal mode? Does it matter?

And just to be sure, I should uninstall them from where exactly?

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Posted by: dodgycookies.4562

dodgycookies.4562

You can uninstall them from the change/remove programs window in the control panel. then use driver sweeper to remove all the ramining ati files

As for safe mode, when you boot up press f8 and it should bring you to advanced startup functions, at which time you should see a basic dos looking windows with some options including safe mode

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Posted by: SorenIX.8692

SorenIX.8692

It brings me to a look alike bios interface with a choice to go into the bios or boot my HDD

Edit: I’ve successfully unnistalled my drivers and put my GPU in the blue slot. I’m using my integrated graphics right now. My next step is to install the drivers again for the blue slot?

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Posted by: dodgycookies.4562

dodgycookies.4562

if that doesnt work, search msconfig in your start menu and go to the boot tab and select safe mode

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Posted by: dodgycookies.4562

dodgycookies.4562

you would boot from hdd but press f8 again afterwards

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Posted by: dodgycookies.4562

dodgycookies.4562

you may uninstall the drivers in normal mode, though driversweeper may not get all the files afterwards. Be sure to be using your integrated card and that your 7970 is no longer in your computer when doing this.

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Posted by: SorenIX.8692

SorenIX.8692

Alright, I’ve launched the sweeping in safe mode, I’m using internal graphics. Should be alright. Right? What’s my next step?

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Posted by: dodgycookies.4562

dodgycookies.4562

After you have swept the drivers,
1)shut down your computer.
2)Unplug your psu
3)edit: removed
4) wait a few minutes.
5) Put the battery back in
6) Plug your 7970 in the blue slot.
7) plug psu back in
8)attached montiors to 7970
9) Attach your network cable
10)turn system back on.

Now at this point 2 things may happen. It could work, and you would be good to go.
If you still are getting nothing, wait a few more minutes (about how long it takes for your internet connection to DL and install a 200 MB filewhich would be abut 2-5 minutes for a 20-30 Mbps Cable connection, more if you are using something slower) WAITING IS IMPORTANT.

If still nothing after that period of time, then

1)Shut down again
2) pull out your 7970
3) start your system with the intgrated gpu,
4) check windows updates under control pannel and look for any updates or optional updates from amd/ati radeon
5) if there are updates and things to install, then install them and your should be good to go.
6) shut down
7) reinstall your 7970 and restart the system.

IF THERE ARE NO UPDATES and your screen stays black then you may have a faulty board and i would start the RMA process with asus

My friend had this problem when he was building his newcomputer. His video card came late and he was using a old card he had laying around. When he installed his new card he had the same black screen issue and this is the process we ended up using to fix it.

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

Does it matter if I swept with the card plugged in the blue slot all along?

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Posted by: dodgycookies.4562

dodgycookies.4562

ye it matters, you should not sweep or uninstall if the card is in your system.

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Posted by: SorenIX.8692

SorenIX.8692

Now at this point 2 things may happen. It could work, and you would be good to go.
If you still are getting nothing, wait a few more minutes (about how long it takes for your internet connection to DL and install a 200 MB filewhich would be abut 2-5 minutes for a 20-30 Mbps Cable connection, more if you are using something slower) WAITING IS IMPORTANT.

Isn’t it requiring to be logged in to a windows account?

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Posted by: dodgycookies.4562

dodgycookies.4562

Now at this point 2 things may happen. It could work, and you would be good to go.
If you still are getting nothing, wait a few more minutes (about how long it takes for your internet connection to DL and install a 200 MB filewhich would be abut 2-5 minutes for a 20-30 Mbps Cable connection, more if you are using something slower) WAITING IS IMPORTANT.

Isn’t it requiring to be logged in to a windows account?

It should run automatically despite not being logged in. Though it may just be queued rather than actually installing. Which means you may have to move on the set second set of instructions and manually start it in windows update. But iv seen it happen both ways so…

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Posted by: SorenIX.8692

SorenIX.8692

Working on it. Doing the swept again without my GPU plugged in. I will then proceed to re installing the drivers, hopefully. Thanks a lot for your help.

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Posted by: dodgycookies.4562

dodgycookies.4562

dont reinstall the drivers after sweeping. You need to follow the above instructions before plugging the card back (at which point your should have video out from the 7970) in and THEN reinstalling amd catalyst drivers

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

Here’s what I did:

Unplugged my GPU
Swept in safe mode
Shut my PC
Unplugged the CMOS for a few minutes
Plugged back the CMOS and GPU in the blue slot
Plugged in my DVI to the GPU
Reboot my PC
Now I’ve reached Windows login screen (knowing by sound)
Now I’m waiting

Is that it?

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Posted by: dodgycookies.4562

dodgycookies.4562

yes, are still getting a black screen correct? then yes i would wait a few more minutes to see if your windows update finishes.

If nothing appears on your screen after say 10 minutes then go the second set of steps i had above and try to see if the default amd drivers are waiting./processing in windows updates

If there are no updates then you just might have bad luck and have a bad slot on your board.

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Posted by: SorenIX.8692

SorenIX.8692

Should I log in to my account? I know how to do it without the screen. And I could also use a program I have to see the screen on my laptop without unplugin the GPU.

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Posted by: dodgycookies.4562

dodgycookies.4562

Should I log in to my account? I know how to do it without the screen. And I could also use a program I have to see the screen on my laptop without unplugin the GPU.

if you can do that then great, log in, use the remote desktop to see if your windows updates are going. It should be a update thats related to amd/ati radeon

IF theres not updates (do a search for updates first) then you are out of luck i guess. at this point i would do a hail mary install of the amd catalyst drivers. if still no luck, then you prolly have a bad board

edit 1 when using remote desktop, what does gpuz say?

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

You might also want to think about your removal of the battery. It resets Windows clock and renders Windows unable to check for updates.

Edit: Is there really a need for the windows update for the GPU? What does it do?

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Posted by: dodgycookies.4562

dodgycookies.4562

You might also want to think about your removal of the battery. It resets Windows clock and renders Windows unable to check for updates.

Edit: Is there really a need for the windows update for the GPU? What does it do?

the clock should resync soonish at some time and then check for updates at the same time, though you may be correct. I should prolly remove that from the process list

The windows update is for the basic vga driver for your card

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Posted by: SorenIX.8692

SorenIX.8692

Windows just found a Intel Graphic Update… is this what we’re looking for?

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Posted by: dodgycookies.4562

dodgycookies.4562

no it should be looking for an amd update though i would install it anyways

edit run gpuz from remote desktop and see what gpu it is using

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Posted by: SorenIX.8692

SorenIX.8692

Here’s what GPUz says : http://imgur.com/Wr3E12D

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Posted by: dodgycookies.4562

dodgycookies.4562

ugh ok, so theres no amd driver in the windows update? At this time then i would try installing the latest amd catalyst drivers (not beta) set your bios primary display to auto or pcie and restart your computer. If that doesnt work then i am out of ideas.

Edit: use the device manager to scan for new hardware? maybe that will findthe 7970 and load the vga drivers after which im really really out of ideas

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(edited by dodgycookies.4562)

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Posted by: SorenIX.8692

SorenIX.8692

The device manager didn’t find the GPU.

I’m installing AMD Drivers.

Edit: Big failure… the setup launched and a few seconds later it was completed with no error but obviously meant “Wtf are you doing? You don’t even have a AMD GPU on.”

(edited by SorenIX.8692)

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Posted by: dodgycookies.4562

dodgycookies.4562

after that, set primary display in bios to the pcie port, if that doesnt work then you might really have a bad pcie slot =(

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