My Pathping for the Tech Guru's [Skill Lag]

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: TheDeparted.8013

TheDeparted.8013

So why am I getting skill lag?

Tracing route to 64.25.33.42 over a maximum of 30 hops

0 [97.82.220.5]
1 [0.0.0.0]
2 crr01ahvlnc-tge-0-1-0-1.ahvl.nc.charter.com [96.34.92.176]
3 crr02gnvlsc-tge-0-2-0-3.gnvl.sc.charter.com [96.34.93.146]
4 crr12gnvlsc-tge-0-0-1-3.gnvl.sc.charter.com [96.34.93.151]
5 bbr01gnvlsc-bue-4.gnvl.sc.charter.com [96.34.2.54]
6 chr-edge-04.inet.qwest.net [63.239.89.245]
7 atx-brdr-01.inet.qwest.net [67.14.14.134]
8 * 0.xe-5-3-0.BR3.ATL4.ALTER.NET [204.255.168.221]
9 0.xe-0-1-2.XT3.DFW9.ALTER.NET [152.63.96.250]
10 GigabitEthernet6-0-0.GW12.DFW9.ALTER.NET [152.63.97.94]
11 65.205.119.210
12 64.25.32.9
13 64.25.32.26
14 64.25.32.82
15 * * *
Computing statistics for 350 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Cory-PC [97.82.220.5]
0/ 100 = 0% |
1 —- 100/ 100 =100% 100/ 100 =100% Cory-PC [0.0.0.0]
0/ 100 = 0% |
2 8ms 0/ 100 = 0% 0/ 100 = 0% crr01ahvlnc-tge-0-1-0-1.ahvl.nc.ch
arter.com [96.34.92.176]
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% crr02gnvlsc-tge-0-2-0-3.gnvl.sc.ch
arter.com [96.34.93.146]
0/ 100 = 0% |
4 12ms 0/ 100 = 0% 0/ 100 = 0% crr12gnvlsc-tge-0-0-1-3.gnvl.sc.ch
arter.com [96.34.93.151]
0/ 100 = 0% |
5 17ms 0/ 100 = 0% 0/ 100 = 0% bbr01gnvlsc-bue-4.gnvl.sc.charter.
com [96.34.2.54]
0/ 100 = 0% |
6 18ms 0/ 100 = 0% 0/ 100 = 0% chr-edge-04.inet.qwest.net [63.239
.89.245]
0/ 100 = 0% |
7 24ms 0/ 100 = 0% 0/ 100 = 0% atx-brdr-01.inet.qwest.net [67.14.
14.134]
0/ 100 = 0% |
8 117ms 15/ 100 = 15% 15/ 100 = 15% 0.xe-5-3-0.BR3.ATL4.ALTER.NET [204
.255.168.221]
0/ 100 = 0% |
9 58ms 0/ 100 = 0% 0/ 100 = 0% 0.xe-0-1-2.XT3.DFW9.ALTER.NET [152
.63.96.250]
0/ 100 = 0% |
10 48ms 1/ 100 = 1% 1/ 100 = 1% GigabitEthernet6-0-0.GW12.DFW9.ALT
ER.NET [152.63.97.94]
0/ 100 = 0% |
11 69ms 0/ 100 = 0% 0/ 100 = 0% 65.205.119.210
13/ 100 = 13% |
12 142ms 13/ 100 = 13% 0/ 100 = 0% 64.25.32.9
87/ 100 = 87% |
13 —- 100/ 100 =100% 0/ 100 = 0% 64.25.32.26
0/ 100 = 0% |
14 —- 100/ 100 =100% 0/ 100 = 0% 64.25.32.82

Trace complete.

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Good data! Now here is where it gets weird: I am going in through the same hop as you; have been having 0 issues.

13 56ms 0/ 100 = 0% 0/ 100 = 0% ae-4-90.edge2.Dallas1.Level3.net [
4.69.145.203]
0/ 100 = 0% |
14 49ms 0/ 100 = 0% 0/ 100 = 0% 4.59.197.34
0/ 100 = 0% |
15 49ms 0/ 100 = 0% 0/ 100 = 0% 64.25.32.9
100/ 100 =100% |
16 —- 100/ 100 =100% 0/ 100 = 0% 64.25.32.26
0/ 100 = 0% |
17 —- 100/ 100 =100% 0/ 100 = 0% 64.25.32.82

I am connecting to them through level3; you seem to be going in through Verizon Business class after coming off ALTER.

I’m need to look through some of the other pathpings provided; but I’m wondering if its a peering issue ANET has with Verizon.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Looking over what little data I can see; Customers coming in from Verizon are having these issues. Definitely points to a peering issue here. ANET should get with Verizon and try and find the cause and fix this issue.

Level 3 traffic, like myself appear to be fine; this is coming from the midwest.
Level 3 traffic coming from out west; seem to start having constant packet loss earlier; even before they reach the level 3 hops in texas area. There may still be an issue with Level3 out west. Not sure how much ANET can do here, unfortunately =/

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

(edited by Xystus.3241)

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: TheDeparted.8013

TheDeparted.8013

Thanks for info Xystus – really appreciate your work on this. So there is nothing I can do from my end in this specific case?

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: Billsauce.7821

Billsauce.7821

My path pings show the same. Mine takes a dump at 204.255.168.221

http://bgp.he.net/ip/204.255.168.221#_whois fix your kitten Verizon

At least we can blame someone, I don’t like Verizon anyways lol

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Thanks for info Xystus – really appreciate your work on this. So there is nothing I can do from my end in this specific case?

You appear to be solid. Definitely an issues with Verizon/ArenaNet

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: TheDeparted.8013

TheDeparted.8013

I would just like to update:

Logged in @ 2:00pm EST and have been playing for 20 minutes now with 0 lag of any kind. Will re-update again in an hour, but maybe they fixed something?

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

We can only hope.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

My Pathping for the Tech Guru's [Skill Lag]

in Account & Technical Support

Posted by: TheDeparted.8013

TheDeparted.8013

Yeah I’ve done some WvW, map completion, sPvP & tried a JP. Everything seems to be working perfectly as of right now. So happy!