Guild Wars 2

Any solutions?

The log says

—> Crash <—
OOM: Heap, bytes=6650348,
App: Gw2.exe
Pid: 4240
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 31017
When: 2014-03-18T12:53:17Z 2014-03-18T22:53:17+10:00
Uptime: 0 days 0:26:07
Flags: 0

—> System <—
Name: SIMON-PC
IpAddr: 192.168.2.123
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (32 bit)

—> System Memory <—
Physical: 1056MB/ 3549MB 29%
Paged: 1796MB/ 5110MB 35%
Virtual: 112MB/ 2047MB 5%
Load: 70%
CommitTotal: 3313MB
CommitLimit: 5110MB
CommitPeak: 4536MB
SystemCache: 994MB
HandleCount: 23726
ProcessCount: 52
ThreadCount: 687

—> Process Memory <—
Private: 1575MB
WorkingSet: 1560MB
PeakWorkingSet: 1637MB
PageFaults: 2985987

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×1028 <—

—> Trace <—
Pc:006fae3e Fr:0467fca4 Rt:0090313c Arg:006579d8 02efda00 07563030 0467fcdc
Pc:0090313c Fr:0467fcb8 Rt:009032b6 Arg:7250f800 00000004 006579d8 07563030
Pc:009032b6 Fr:0467fcdc Rt:00d4e83e Arg:7250f800 00000004 006579d8 006579d8
Pc:00d4e83e Fr:0467fcfc Rt:00d50e1b Arg:7250f800 00000004 006579d8 0000000b
Pc:00d50e1b Fr:0467fd24 Rt:00d519e5 Arg:00d4e800 00000001 03036870 03036870
Pc:00d519e5 Fr:0467fd44 Rt:00d51d05 Arg:0000000b 0467fe00 0467fd6c 4dce7940
Pc:00d51d05 Fr:0467fd70 Rt:00903ac7 Arg:0467fe00 02eb4e14 4dce7940 00000051
Pc:00903ac7 Fr:0467fd9c Rt:00905f2b Arg:0467fe00 00000051 00000000 0467fe1c
Pc:00905f2b Fr:0467fdb8 Rt:009064b0 Arg:0000000b 00000000 0000004d 0467fe1c
Pc:009064b0 Fr:0467fde0 Rt:00906591 Arg:0000004d 0467fe1c 00000000 0467fe49
Pc:00906591 Fr:0467fdfc Rt:00cb7142 Arg:0000004d 00000000 00cb7180 7a790770
Pc:00cb7142 Fr:0467fe70 Rt:00cb7191 Arg:107bc0f4 00b5f296 00000000 02fc6460
Pc:00cb7191 Fr:0467fe98 Rt:00b5b20f Arg:0000ea63 00000001 003b5ca8 00000000
Pc:00b5b20f Fr:0467fef0 Rt:00b5b629 Arg:aa8baf2d 00000001 107bc161 003b5ca8
Pc:00b5b629 Fr:0467ff28 Rt:00b5b6ff Arg:00000000 0300ae30 006fd2ef 00000000
Pc:00b5b6ff Fr:0467ff48 Rt:0095a79d Arg:0300ae30 aa8baf85 00000000 003b5ca8
Pc:0095a79d Fr:0467ff80 Rt:0095a845 Arg:00000000 0467ff98 77071793 003b5ca8
Pc:0095a845 Fr:0467ff8c Rt:77071793 Arg:003b5ca8 0467ffdc 7736c206 003b5ca8
Pc:77071793 Fr:0467ff98 Rt:7736c206 Arg:003b5ca8 2b600ad4 00000000 00000000
Pc:7736c206 Fr:0467ffdc Rt:7736c1df Arg:ffffffff 77390d1a 00000000 00000000
Pc:7736c1df Fr:0467ffec Rt:00000000 Arg:0095a7c3 003b5ca8 00000000 00000000

—> Thread registers <—
eax=0467f828 ebx=00000000 ecx=00000000 edx=00000000 esi=77075f75 edi=00000005
eip=006fae3e esp=0467fc48 ebp=0467fca4
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 0467F808 00000000 00000000 00000000 00000000
eax-16 0467F818 00000000 0467f884 74e40720 0467f828
eax 0 0467F828 80000003 00000000 00000000 74e40720
eax16 0467F838 00000000 00000000 00000000 00000000
eax+32 0467F848 00000000 00000000 00000000 00000000
eax+48 0467F858 00000000 00000000 00000000 00000000
esi-32 77075F54 acbc25ff 90907714 ff909090 14aa9825
esi-16 77075F64 90909077 25ff9090 7714aaf4 90909090
esi 0 77075F74 d025ff90 907714ae 90909090 a00425ff
esi16 77075F84 90907714 8b909090 ec8b55ff bc25ff5d
esi+32 77075F94 907714ab 90909090 8b55ff8b 25ff5dec
esi+48 77075FA4 7714ad28 90909090 55ff8b90 ff5dec8b

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Texture missing mip chain: 0×014655
Texture missing mip chain: 0×014657
Texture ‘0×0968f0’ dimensions too small
Loading ‘0’ texture failed
Texture ‘0×0968ef’ dimensions too small
Content is referencing a propID that doesn’t exist propId=‘1279151573007664194’
Content is referencing a propID that doesn’t exist propId=‘1279152552260207685’
Content is referencing a propID that doesn’t exist propId=‘1252759201374077968’
Content is referencing a propID that doesn’t exist propId=‘1286848059912815643’
Content is referencing a propID that doesn’t exist propId=‘1286848059912815642’
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Content is referencing a propID that doesn’t exist propId=‘1286848059912815643’
Content is referencing a propID that doesn’t exist propId=‘1286848059912815642’
Content is referencing a propID that doesn’t exist propId=‘1279151573007664194’
Content is referencing a propID that doesn’t exist propId=‘1279152552260207685’
Content is referencing a propID that doesn’t exist propId=‘1286848059912815643’
Content is referencing a propID that doesn’t exist propId=‘1286848059912815642’
Content is referencing a propID that doesn’t exist propId=‘1252759201374077968’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×683d
Version = 8.17.0010.1230
Description = AMD Radeon HD 7700 Series
Compat = 0×00000000
VidMem = 2546 MB

Upgrade to 64-Bit Windows .. thats the only “real” solution.

Beldin.5498:

Upgrade to 64-Bit Windows .. thats the only “real” solution.

Instead of roaming the forums telling people to upgrade to 64-Bit Windows in every thread, why don’t you try to help them instead? I run XP, it works fine. On my 64-bit Mac on the other hand, I have crashes every 10 minutes after today’s patch.

OOM means Out Of Memory

Beldin.5498:

Upgrade to 64-Bit Windows .. thats the only “real” solution.

As a computer security professional, I truly appreciate all you Windows users… thanks for the job security!

darksome.1697:

Beldin.5498:

Upgrade to 64-Bit Windows .. thats the only “real” solution.

Instead of roaming the forums telling people to upgrade to 64-Bit Windows in every thread, why don’t you try to help them instead? I run XP, it works fine. On my 64-bit Mac on the other hand, I have crashes every 10 minutes after today’s patch.

OOM means Out Of Memory

You are NOT the OP, so whats your problem ? Also XP need less memory than Vista or Win7, so yes the Client take longer to reach the critical 2 GB mark under XP, howver i will not tell people that the solution is to downgrade on XP.

And btw. for me upgrading to 64-Bit Vista was already the solution some year agao when i played Age of Conan, that also crashed every now and then because of the 2 GB Limit of 32-Bit Windows. And at that time i still had XP.

It does indeed look like the OP is running out of memory due to the 32 bit OS limitation, but it’s a combination of GW2 and system resources. It’s up to the program and the Windows kernal to determine what gets swapped to the page file.

Here’s what stands out to me:

—> System Memory <—
Physical: 1056MB/ 3549MB 29%
Paged: 1796MB/ 5110MB 35%
Virtual: 112MB/ 2047MB 5%
Load: 70%
CommitTotal: 3313MB <—— Max memory usage for a 32 bit OS
CommitLimit: 5110MB <—— This includes the swap file data = max reserved
CommitPeak: 4536MB <—— Max actual usage, RAM + page file
SystemCache: 994MB
HandleCount: 23726
ProcessCount: 52
ThreadCount: 687

—> Process Memory <—
Private: 1575MB <—— What Guild Wars 2 is using
WorkingSet: 1560MB <—— Current amount of GW2 process RAM reserved
PeakWorkingSet: 1637MB <—— Max memory GW2 has used
PageFaults: 2985987

One thing the OP can do is lower graphics settings. Another thing to try would be adding the 3 G switch; which changes max process memory to 3 Gig instead of 2 Gig and changes system process memory from 2 Gig to 1 Gig (still 4 Gig total).

Here’s how to add the 3 Gig switch to the “boot.ini” file:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-enable-a-3GB-switch-on-Windows-Vista-Windows-7-or-Windows-XP-s.html

As far as I know the above will work with Windows 8, but I haven’t tested it.

Edited to add: If the above doesn’t work with Windows 8, you can manually add the 3 G switch to the boot.ini file:

http://dwf.blogs.com/beyond_the_paper/2009/04/enabling-3gb-switch-on-windows-vista.html