NVIDIA windows kernel mode driver issue

NVIDIA windows kernel mode driver issue

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Posted by: Arrowstorm.3941

Arrowstorm.3941

“NVIDIA windows kernel mode driver 314.14 has stopped working, but recovered.”

I’m getting this error a lot when playing GW2, no matter where I am. It’s infuriating. The screen will go black, and after a few seconds it will return, but everything is laggy. If I had any web browsers up, they will all be black pages. Sometimes Alt-Tab in and out will remove it, but after a few times it will remain until I restart the game. I have no idea what to do about it. I have a GTX 660ti graphic card.

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Posted by: Lexandro.1456

Lexandro.1456

314.14 sounds like the Nvidia driver build number. Which would lead me to believe that your graphics drivers are crashing (dont know why yet) and when they do, windows is trying to restart it and failing to do so. Since it cant be restarted widows is instead defaulting to a standard driver to run the card. As its not the proper one, its causing the game to go slow and other graphics problems.

The most obvious course of action I can see is a clean graphics driver re-install to ensure that there are no corrupted or damaged driver files. Download the latest Nvdia driver for your OS, and run the installer. Make sure you tick the box for a “clean install”. It may take a little longer than normal, so be patient with it.

Once its done shutdown and restart the system (important!). Now test GW2 and see if the problem occurs again. If it does, please let us know in this thread and we can try and track down the problem to a source.

best of luck.

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Posted by: wauwi.9162

wauwi.9162

2 other common reasons for a driver crash:

1.: GPU temps are too high.
monitor your GPU’s temperature while playing GW2 and manually set a fan speed curve if you think that the temps are too high.
if this solves your problem, remove any dust from your graphic card’s fan with compressed air out of a can. (no rhyme intended)

2: in case, that your graphic’s card is overclocked, reset it’s core/memory clock/s (and voltage, if changed too) to their defaults.

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Posted by: Mif.3471

Mif.3471

Consensus around the intertubes is that 314.14 doesn’t like to overclock as much as previous driver versions. So turn down your overclock a bit (assuming you are OC’d).

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Posted by: Arrowstorm.3941

Arrowstorm.3941

Consensus around the intertubes is that 314.14 doesn’t like to overclock as much as previous driver versions. So turn down your overclock a bit (assuming you are OC’d).

I’ve never overclocked my graphic card, but is there a way to check if it’s overclocked in any way by default?

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Posted by: Mif.3471

Mif.3471

Consensus around the intertubes is that 314.14 doesn’t like to overclock as much as previous driver versions. So turn down your overclock a bit (assuming you are OC’d).

I’ve never overclocked my graphic card, but is there a way to check if it’s overclocked in any way by default?

http://www.techpowerup.com/gpuz/
Being an Nvidia 600 series, you’ll need to make sure the graphics card is stressed so it goes into boost mode.

Alternatively you can download an overclocking program which will give you the info (you won’t need to overclock)
http://www.evga.com/precision/
http://event.msi.com/vga/afterburner/download.htm

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Arrowstorm – From what you’ve described, the issue you are experiencing is called a TDR or Timeout Detection and Recovery error that happens with the Windows Vista/7 and the Nvidia Drivers. For more information on this error, please go to the following link:

https://forums.geforce.com/default/topic/389688/geforce-drivers/nvidia-statement-on-tdr-errors-display-driver-nvlddmkm-stopped-/

As you can see from the above article, this is not an actual issue with Guild Wars 2, but with the Nvidia drivers and will have to be addressed and corrected by Nvidia.

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Posted by: Draygo.9473

Draygo.9473

Keep in mind though some issues with TDR are not NVIDIA’s fault either. It can be RAM issues/Power Supply issues/GPU issues etc can also cause the TDR to kick in.

The thread Ashley linked has instructions how to test each of these components.

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Posted by: Clexzor.6351

Clexzor.6351

The fix I found for anyone using an nvidia and getting crashes evekittentock clocks. The 314.xx drivers are casuing this issue and its related to the driver not the game however to fix your issues iether refresh to new drivers…older ones or uninstall current drivers reboot and install the 310.xx windows 7 rec. drivers which I did on my gtx 680 and havent had a crash in 2 weeks.

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Posted by: Clexzor.6351

Clexzor.6351

I also begain to believe it was my memory casuing this…since im running them at 2400mhz with an 3570k @ 4.9. However I run more intenisve games without issues. But did note that i had a some what close crash on farcry 3 involving the same driver bundle. And my friend told me it was most liely driver related and sure enough it was.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

It seems to usually happen at relatively quiet places, I’ve noticed. Lion’s Arch at the crafting places seems to be a popular place for it to happen. I read that if it thinks it’s frozen, it will do a TDR. It seems absurd that it would think it’s frozen because too little happens though.

I will try to confirm it only happens at quiet places.

EDIT: Well, it happens when not too much is happening, I don’t think it thinks it’s frozen though. Since it doesn’t happen at big zergs or anythings, I assume it’s not overheating or something like that. It only happens in GW2, played Far Cry 3 without those problems, and I think that game would stress it more than GW2, no?

Not sure what else to check or what to do to narrow it down.

EDIT EDIT: Happens a lot in Lion’s Arch.

(edited by Arrowstorm.3941)

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Posted by: Caedmon.6798

Caedmon.6798

314.14 are giving horrible performance for gw2.I;m using it for Tombraider,since it gives way better sli scaling.Otherwise i would have popped back to previous drivers some days ago…What im saying,Rollback you drivers to a WHQL one.

NVIDIA windows kernel mode driver issue

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Posted by: Arrowstorm.3941

Arrowstorm.3941

314.14 are giving horrible performance for gw2.I;m using it for Tombraider,since it gives way better sli scaling.Otherwise i would have popped back to previous drivers some days ago…What im saying,Rollback you drivers to a WHQL one.

I don’t think it’s the drivers, had the issue for some time now.

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Posted by: Gambit.8425

Gambit.8425

I had the same thing happening with GeForce 310.90 drivers when they came out, kernel errors and even blue screens, that forced me to restart the computer. Great fun in the middle of an instance. Of course this only happened in GW2 too, nothing else had any problems with those drivers. I rolled back to GeForce 306.97 drivers, no uninstall or anything, just replaced them with an install and not another blue screen since then.

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Posted by: Caedmon.6798

Caedmon.6798

314.14 are giving horrible performance for gw2.I;m using it for Tombraider,since it gives way better sli scaling.Otherwise i would have popped back to previous drivers some days ago…What im saying,Rollback you drivers to a WHQL one.

I don’t think it’s the drivers, had the issue for some time now.

You don´t know sure untill you try it.Worth a shot.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

314.14 are giving horrible performance for gw2.I;m using it for Tombraider,since it gives way better sli scaling.Otherwise i would have popped back to previous drivers some days ago…What im saying,Rollback you drivers to a WHQL one.

I don’t think it’s the drivers, had the issue for some time now.

You don´t know sure untill you try it.Worth a shot.

I’m currently using 314.07, and it still happens. It also happened in versions before that.

NVIDIA windows kernel mode driver issue

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Posted by: Arrowstorm.3941

Arrowstorm.3941

I had the same thing happening with GeForce 310.90 drivers when they came out, kernel errors and even blue screens, that forced me to restart the computer. Great fun in the middle of an instance. Of course this only happened in GW2 too, nothing else had any problems with those drivers. I rolled back to GeForce 306.97 drivers, no uninstall or anything, just replaced them with an install and not another blue screen since then.

I have heard of people who use the 306.97 drivers too. I might try to see if 310.00+ is just cursed.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

Is putting the TDR-Delay up in Regedit a bad idea?

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Posted by: Clexzor.6351

Clexzor.6351

Have you checked more than just drivers…sounds like you have bad/unstable memory if keep getting this… for example have a friend who rescently was getting about the same error. After him dropping out so many times in wvw I got annoyed lol. Went to his house checked is rig and sure enough his overclock on his gpu wasn’t as astable as he thought also. His ram was not properly configured in the bios. Once I corrected the issue. The guy has played a week straight not a single crash.

NVIDIA windows kernel mode driver issue

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Posted by: Clexzor.6351

Clexzor.6351

Also when is the last time you did a fresh image on your pc? This may sound a little on the hardcore side. However working a tier tech and doing os imaging on a daily basis. I would rec. for any gamer to refresh their os atleast twice a year. Or every 6 months. You may have registry errors causing these issues.

NVIDIA windows kernel mode driver issue

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Posted by: Arrowstorm.3941

Arrowstorm.3941

Have you checked more than just drivers…sounds like you have bad/unstable memory if keep getting this… for example have a friend who rescently was getting about the same error. After him dropping out so many times in wvw I got annoyed lol. Went to his house checked is rig and sure enough his overclock on his gpu wasn’t as astable as he thought also. His ram was not properly configured in the bios. Once I corrected the issue. The guy has played a week straight not a single crash.

Is there a sign that shows if it’s not correctly configured? Under system information it says I have all my 16 GB of ram installed, but is that confirmation not enough? I also don’t overclock my GPU using any programs.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

Also when is the last time you did a fresh image on your pc? This may sound a little on the hardcore side. However working a tier tech and doing os imaging on a daily basis. I would rec. for any gamer to refresh their os atleast twice a year. Or every 6 months. You may have registry errors causing these issues.

Some time ago, but I like to put it off. My computer still has some leftovers ruins from last time.

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Posted by: Bloodstealer.5978

Bloodstealer.5978

I use the 310.90 and have never had a blue screen or TDR happen but since the weekend I have noticed a considerable downturn in performance including quite a few of those not so random “random crashes”.
Overall I have found though that my Nvidia cards do not perform as well in GW2 as they do in other MMO’s, maybe the two elements were destined to never be a perfect match.

Might try the new driver release this week see if any improvements have been made.

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Posted by: Clexzor.6351

Clexzor.6351

Also when is the last time you did a fresh image on your pc? This may sound a little on the hardcore side. However working a tier tech and doing os imaging on a daily basis. I would rec. for any gamer to refresh their os atleast twice a year. Or every 6 months. You may have registry errors causing these issues.

Some time ago, but I like to put it off. My computer still has some leftovers ruins from last time.

These issues can always be hard to diagnose…esp games since its either the game or system. However what I mean by configure is int he bios your ram will have xmp profiles I would select an xmp profile if your not to knowledgeable on ram configuration. This will allow the ram to run at rated speed/voltage. However that is a suggestion. Also in the NVidia control panel select single monitor display if only using one monitor.

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Posted by: Caedmon.6798

Caedmon.6798

314.14 are giving horrible performance for gw2.I;m using it for Tombraider,since it gives way better sli scaling.Otherwise i would have popped back to previous drivers some days ago…What im saying,Rollback you drivers to a WHQL one.

I don’t think it’s the drivers, had the issue for some time now.

You don´t know sure untill you try it.Worth a shot.

I’m currently using 314.07, and it still happens. It also happened in versions before that.

Did you try to reinstall any of your other drivers ? Corrupted mobo drivers with Nvida drivers ontop of that,can do the same thing.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

Also when is the last time you did a fresh image on your pc? This may sound a little on the hardcore side. However working a tier tech and doing os imaging on a daily basis. I would rec. for any gamer to refresh their os atleast twice a year. Or every 6 months. You may have registry errors causing these issues.

Some time ago, but I like to put it off. My computer still has some leftovers ruins from last time.

These issues can always be hard to diagnose…esp games since its either the game or system. However what I mean by configure is int he bios your ram will have xmp profiles I would select an xmp profile if your not to knowledgeable on ram configuration. This will allow the ram to run at rated speed/voltage. However that is a suggestion. Also in the NVidia control panel select single monitor display if only using one monitor.

I changed it to single monitor display, but it happened again after a little time had passed. The problem is becoming increasingly annoying, especially during events, dungeons or fractals is it complete hell.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

314.14 are giving horrible performance for gw2.I;m using it for Tombraider,since it gives way better sli scaling.Otherwise i would have popped back to previous drivers some days ago…What im saying,Rollback you drivers to a WHQL one.

I don’t think it’s the drivers, had the issue for some time now.

You don´t know sure untill you try it.Worth a shot.

I’m currently using 314.07, and it still happens. It also happened in versions before that.

Did you try to reinstall any of your other drivers ? Corrupted mobo drivers with Nvida drivers ontop of that,can do the same thing.

I wanted to try 296.97 or whatever the last one was before 310.xx started, some says it can potentially fix these kind of issues, but I couldn’t find anything below the 300’s on their legacy drivers. Or did I miss an option to find even older drivers?

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Posted by: Stormcrow.7513

Stormcrow.7513

Ashley Segovia can the community get responses from anet regarding the myriad of other issues with gw2?

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(edited by Stormcrow.7513)

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Posted by: Arrowstorm.3941

Arrowstorm.3941

I just got the TDR thing in Starcraft 2, so it’s not only in GW2 as originally thought, but I have no idea what to do about it. MSI Afterburner doesn’t seem to show anything that would justify a TDR. I’ve tried to put the delay up to 8 seconds, but it still happens. Made some changes, and it still happens. I can’t see what would be wrong with my RAM. My GPU could just be faulty overall, but seeing as it could just be dumb drivers or some setting somewhere that did it, it would be a shame to change a graphic card for no reason at all. Pretty sure I had the error before I changed graphic card too. But I could be wrong….

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Posted by: eyelogix.1654

eyelogix.1654

I had the same issues, but I reinstalled some older gfx drivers which hasn’t given me any TDR yet. I don’t know if the new drivers are just poorly written, but I can say it started with the 31×.xx drivers up until the latest release which caused the same issue.

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Posted by: Arrowstorm.3941

Arrowstorm.3941

I had the same issues, but I reinstalled some older gfx drivers which hasn’t given me any TDR yet. I don’t know if the new drivers are just poorly written, but I can say it started with the 31×.xx drivers up until the latest release which caused the same issue.

How do I remove a driver and replace it with an older one? It refused to just let me install it.

(edited by Arrowstorm.3941)

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Posted by: Caedmon.6798

Caedmon.6798

I had the same issues, but I reinstalled some older gfx drivers which hasn’t given me any TDR yet. I don’t know if the new drivers are just poorly written, but I can say it started with the 31×.xx drivers up until the latest release which caused the same issue.

How do I remove a driver and replace it with an older one? It refused to just let me install it.

Go here for older GPU drivers.

http://www.guru3d.com/files_categories/videocards_nvidia_geforce_vista_|_7.html

NVIDIA windows kernel mode driver issue

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Posted by: Arrowstorm.3941

Arrowstorm.3941

I had the same issues, but I reinstalled some older gfx drivers which hasn’t given me any TDR yet. I don’t know if the new drivers are just poorly written, but I can say it started with the 31×.xx drivers up until the latest release which caused the same issue.

How do I remove a driver and replace it with an older one? It refused to just let me install it.

Go here for older GPU drivers.

http://www.guru3d.com/files_categories/videocards_nvidia_geforce_vista_|_7.html

I was using 306.97, and it still gave me the TDR error. kitten

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Posted by: DJRiful.3749

DJRiful.3749

314.07 and 314.22 with SLI enabled. Game crashed or freeze with white flickering artifact over the model and terrains.

GPUs are at 50-60’C at the start of the game and both GPU are very stable on other high end games.

Going back to 310.xx now. Stay tune.

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Posted by: DJRiful.3749

DJRiful.3749

Driver crash can be reproduce in Super Adventure box Zone 1.

On both Windows 7 and Windows 8. Same on 310.90 driver.

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Posted by: DJRiful.3749

DJRiful.3749

The game itself crashed back to the desktop. It looks like the game is bugged out. With SLI enabled now.

310.90 driver used to work with my GTX680 SLI cards before Feb and March patch.

The reason I found out now because I just got my RMA card back from EVGA. I was playing on Single Card for 1.5 months.

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(edited by DJRiful.3749)

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Posted by: DJRiful.3749

DJRiful.3749

While having SLI mode enabled. The temporary fix I did was going into the Manage 3D Settings → Program Settings → Gw2.exe → SLI rendering mode to Single-GPU.

For now it works but there are some weird textures clipping randomly.

Having the SLI completely disable across the board works fine but I don’t want to toggle that everytime for every games. That is just annoying.

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Posted by: Whitemist.9035

Whitemist.9035

I am also having this same exact problem with my nvidia gtx 285 card with my screen going black then coming back a few seconds later and even blue screening if it happens a few times in a row. I just started playing guild wars 2 about 3 weeks ago and at that time i was using 306.xx driver version but updated it to 314.22 to try to fix the problem. Nothing i have tried has worked and now its even happening when i play sc2 and diablo 3 making games unplayable. It seems to me that this happens randomly even if im doing nothing and just standing around…BUT i did figure out that this crash is guaranteed to happen in Diablo 3 if i walk to a certain spot in town it will crash about 3-4 times in a row then blue screen if i don’t spam alt-tab between crashes cause this will sometimes cause it not to blue screen. Anyway i was just wondering if anyone has figured out a way to fix this cause id really like to get back to gaming without having to buy a new graphics card.

(edited by Whitemist.9035)

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Posted by: UserX.8217

UserX.8217

TDR or Timeout Detection and Recovery error are a way for the GPU to reboot in the event of a hang, freeze or other issue. A stop error may occur if the cause of the TDR is severe enough. A STOP error is a BSOD that normally is caused by hardware failure or when the OS interaction with hardware fails AKA, driver or bad/corrupted software issues.

There have been reports of TDR problems with the NVidia 314.07 driver. If you are using 314.07 then ripping and installing a different driver may alleviate the issue. If you are on old drivers installing a new on may also help.

Many people that are on 314.07 and experiencing TDRs are now using 310.90 to clear up the issue. Unfortunately there are so many things that can cause this so it can be very difficult to troubleshoot.

Here is an article linked by Ashley Segovia on TDR.

https://forums.geforce.com/default/topic/389688/geforce-drivers/nvidia-statement-on-tdr-errors-display-driver-nvlddmkm-stopped-/

Steps to properly RIP and install an NVIDIA driver.
1) Download the driver you wish from: http://www.geforce.com/drivers
2) Run the Driver.
3) Click OK
4) Click AGREE AND CONTINUE
5) Select the CUSTOM (ADVANCED) radio button
6) Select the PERFORM A CLEAN INSTALATION check box
7) Click NEXT

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