Guild Wars 2

Hello all, so I recently built myself a new PC. Games run great on it, including GW2 on high settings (30-60 fps) however my game still lags terribly. I have tried lower settings and everything, it seems to be a connection issue. My internet speed ranges from 5-10mbps most of the time, I’m using a TP link TL-WN951N wireless adapter. I have Windows 8.1. GW2 is installed on my SSD. I don’t know what other info I can give that may help, but any help is extremely welcome.

Konrow.5306:

Hello all, so I recently built myself a new PC. Games run great on it, including GW2 on high settings (30-60 fps) however my game still lags terribly. I have tried lower settings and everything, it seems to be a connection issue. My internet speed ranges from 5-10mbps most of the time, I’m using a TP link TL-WN951N wireless adapter. I have Windows 8.1. GW2 is installed on my SSD. I don’t know what other info I can give that may help, but any help is extremely welcome.

we need to know your system specs, what driver versions your running, and what ‘lag’ means to you. Also if you are over clocking.

Are you having low performance Lag, Skill Activation Lag, Loading/Zoning Lag…ect?

Intel i5 3750k overclocked to 4ghz, gigabyte radeon hd 7870, 8g ram, windows 8.1. All my drivers are completely updated as far as I know and lag means everything is loading slowly. many time interacting with F whether to speak, ell, black lion, etc doesn’t work or takes up to a min to respond. Extreme skill lag. Basically feels like I’m on a dialup connection while in game.

That type of lag has nothing to do with render lag etc, you are dealing with latency, somewhere along the way, the network has a problem and is causing this. Best way is to monitor your connection response times (ping) to given servers and see at which hop you are getting a spike in latency. If this is on going at all times, it might be local or on your own network, if it is only from time to time, it might be down stream and one of the main hops you go through is over loaded at given times causing latency spikes.

Tink is absolutely right. You are having network latency and not system latency.

When you are having the issue, type /ip and it will reveal the current IP address of the server your connected to. Just do a Tracert from Command prompt to that IP address to find out where the issue sits (you will want to see high RRP times and unusal spikes).

key point, if the issue is not at the servers IP end, or your End, there is nothing you can do to fix it. as it sits in transit between you and the remote server. best you can do is log the tracert, and submit it to your level 3 support group at your local ISP for head to head troubleshooting between the pairing partners. but that only works 25% of the time and relies on your ISP of having a SLA with the failing connection.

Here is a sample TraceRT from my PC to the server I was just on Lions Arch with.

as you can see, each hop has a normal response time with each other. If i was lagging and it was a network issue, I would expect a hop to respond at 100-250+ MS while the rest before that hop are sub 50MS.

Tracing route to 64.25.33.56 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 172.16.100.254
2 8 ms 9 ms 9 ms ...
3 10 ms 16 ms 8 ms ...
4 13 ms 14 ms 11 ms ...
5 13 ms 13 ms 9 ms ...
6 21 ms 23 ms 23 ms 68.1.0.136
7 27 ms 22 ms 23 ms 206.223.123.36
8 46 ms 45 ms 46 ms 64.129.234.190
9 45 ms 44 ms 47 ms 207.71.18.206
10 45 ms 45 ms 45 ms 63.164.96.250
11 52 ms 45 ms 56 ms 63.164.96.50
12 46 ms 53 ms 46 ms 66.18.0.202
13 46 ms 61 ms 46 ms 64.25.32.9
14 47 ms 50 ms 51 ms 64.25.32.26
15 45 ms 46 ms 53 ms 64.25.32.82
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * ^C

With the title to this thread then your old PC didn’t lag, then I think it’s your Wifi if possible connect your new PC to your router with a cable and see if the lag goes away. If it goes away then there is some compatibility issue with the WiFi card in your new PC and your WiFi router.

Feirlista Xv.1425:

With the title to this thread then your old PC didn’t lag, then I think it’s your Wifi if possible connect your new PC to your router with a cable and see if the lag goes away. If it goes away then there is some compatibility issue with the WiFi card in your new PC and your WiFi router.

I would think it was this however my internet works fine for everything else

Ok I used the tracert to the server 64.25.33.49 and found that the lag seems to be being caused in GigabitEthernet….GW12.DFW9.ALTER.NET and then in 65.205.119.210 which I’m assuming is all their side not here. What ways could I look for to fix this? contact my ISP?

Konrow.5306:

Ok I used the tracert to the server 64.25.33.49 and found that the lag seems to be being caused in GigabitEthernet….GW12.DFW9.ALTER.NET and then in 65.205.119.210 which I’m assuming is all their side not here. What ways could I look for to fix this? contact my ISP?

If possible could you post the whole trace rout also ALTER.NET is a fiber backbone own by Verizon and there has been lag issues for most people that are routed threw ALTER.NET. You could try the shortcut target command /clientport 80.

Feirlista Xv.1425:

If possible could you post the whole trace rout also ALTER.NET is a fiber backbone own by Verizon and there has been lag issues for most people that are routed threw ALTER.NET. You could try the shortcut target command /clientport 80.

Here is what i get ithout clintport 80 (usually in the gigabitethernet and alternet areas there are 70-100ms, this must’ve been a freak good connection):
1 1 ms 3 ms 1 ms
2 10 ms 10 ms 15 ms
3 16 ms 17 ms 17 ms
4 13 ms 12 ms 14 ms
5 * 49 ms 50 ms 0.ae2.XT3.DFW9.ALTER.NET
6 48 ms 50 ms 50 ms GigabitEthernet4-0-0.GW12.DF
7 52 ms 52 ms 57 ms 65.205.119.210
8 55 ms 52 ms 111 ms 64.25.32.9
9 54 ms 77 ms 52 ms 64.25.32.26
10 57 ms 66 ms 58 ms 64.25.32.82
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.

With the clientport 80 client, here is my tracert, which looks better and played better (only slight lag) however only works sometimes(i tried two days ago and didn’t change much/at all):
1 3 ms 4 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 19 ms 16 ms 9 ms
3 15 ms 13 ms 21 ms
4 22 ms 20 ms 29 ms
5 59 ms 52 ms 48 ms 0.ae2.XT3.DFW9.ALTER.NET
6 49 ms 52 ms 52 ms GigabitEthernet4-0-0.GW12.DFW9.ALTER.NET
7 51 ms 51 ms 50 ms 65.205.119.210
8 53 ms 51 ms 51 ms 64.25.32.9
9 51 ms 58 ms 52 ms 64.25.32.26
10 54 ms 49 ms 52 ms 64.25.32.82
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

It actually seems to have gotten a bit better in general today, perhaps I am destined to only play when most people aren’t on for now.

Repost the trace when you are having lag. Those traces look very normal.

If you can identify time based latency, and what hops are affected, Open a ticket with your ISP and explain what you found out. Chances are they are paying for an oversubscribed Trunk out to the backbone.

i have been doing tequatl the past few months and have had no problems, recently around this month december 2013, i can no longer finish tequatl. i am now experiencing severe lag and most of the time crashing out of the game entirely.

i can still play wvw, and do pve dungeons, but i do notice “minor” lag whereas there as none before december 2013.

i hope its not my computer