Not recieving items from Gem Store?
I didn’t get mine either =x
I’m having the same issue as well.
Just purchased makeover kit thing – didn’t receive. Submit ticket? thx
the mail system in the game is down.. just tried sending a message and got an error..
i’m having the same problem
Hi. I just bought a total makeover kit but didn’t recieve it. What can i do now?
Solved. My mail box was at 7/10, i deleted some message and got the kit…
(edited by Ryougi.3872)
Hi. I just bought a total makeover kit but didn’t recieve it. What can i do now?
Solved. My mail box was at 7/10, i deleted some message and got the kit…
Yes! just make sure you have some room left in your mailbox.
If your mailbox is full, you wont receive your items until you free some space.
My mailbox wasn’t full (7/10) and I still didn’t receive it until I deleted a message.
My son’s account is not receiving in game mail from players or the gem store. This has been going on since October. He purchased the Halloween Miniature Spooky Trio and never got it. It still shows as being the last thing purchased in the store. I have sent him numerous things not realizing they were never getting to him. It wasn’t until he needed some silver to get to a way point to meet us, when I sent him some it did subtract it from my funds but the mail never arrived, I even tried twice. That is when we realized he hadn’t gotten anything I’d been sending him for a while. He has sent in several tickets about the issue and hasn’t gotten any response. Its annoying enough that he is not getting looted items or in game money but not getting things you are actually paying real money for is even more upsetting. I wish someone would respond to his tickets and fix this problem.