On startup screen flashes then game crashes

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: bpbill.4021

bpbill.4021

From the startup screen when I hit play my screen flashes and GW2 just crashes without any sort of error message or crash report.

I have tried following a previous possible workaround found at https://forum-en.gw2archive.eu/forum/support/tech/Guild-Wars-2-Won-t-Start-Screen-flickers/first#post914356 but it’s not worked for me. Can anyone help it’s getting very frustrating.

Hi Jixer – I would recommend navigating to Documents\Guild Wars 2 and deleting the local.dat file. Once you’ve done this, try a repair of the Guild Wars 2 client:

1. Navigate to your Guild Wars 2 installation folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Rename this shortcut to “Guild Wars 2 Repair.”

4. Right-click on this shortcut and select “Properties.”

5. Edit the “Target” line to include -repair at the end.

Note: Please make sure -repair is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -repair
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -repair”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Double click “Guild Wars 2 Repair” to start the repair process.

Once completed, please try starting Guild Wars 2 again.

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: bpbill.4021

bpbill.4021

The new patch hasn’t changed anything it’s still not possible to log into game.

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: Metalsliver.6149

Metalsliver.6149

Same error as you, also tried the method suggested by the dev and it didn’t resolve the problem. Hope we get an updated address to this issue soon

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Please post your complete system specs. It could be possible that you are below min requirements and it’s not passing the startup self-check.

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: Metalsliver.6149

Metalsliver.6149

Not sure how to post complete system specs, but I’ve played GW2 on medium-low settings for over 200 hours on this laptop prior to this sudden change.

Here’s some info though:
i7-2670QM CPU @ 2.20GHz; 8GB RAM; NVIDIA GeForce GT 550M

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: bjodag.3295

bjodag.3295

I am having the exact same issue, did the -repair, that did not work. Tried to delete local.dat it also did not work.

Playing on a Microsoft surface pro 128gb.

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Not sure how to post complete system specs, but I’ve played GW2 on medium-low settings for over 200 hours on this laptop prior to this sudden change.

Here’s some info though:
i7-2670QM CPU @ 2.20GHz; 8GB RAM; NVIDIA GeForce GT 550M

Check and make sure your temperatures are within the limits of the GPU and CPU. If you don’t already have software that monitors the CPU and GPU temperatures, then I recommend getting HWMonitor, which can be found here:
http://www.cpuid.com/downloads/hwmonitor/1.23-setup.exe

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

On startup screen flashes then game crashes

in Account & Technical Support

Posted by: Shoestring.6713

Shoestring.6713

I’m getting the same issue after not playing the game for some weeks. Some months ago had the same problem (it was after a major game update) and in the end gave up trying to fix it. A few more game updates and everything was peachy again, no more blackscreen. I recommend just sitting it out for a while, trying the game again in a week or two and hope the updates fix the issue. My theory is that the guilty updates caused the game to use more memory than could be used by my 32 bit OS installation (Win XP) so it crashed.