PC Switches off
Can you record the temperatures you are getting before the shutdowns? I want to make sure that the processor or graphics card is not overheating due to the extreme use of both parts when playing the game. Like 15 minutes into playing, the temperatures should already have reached their highest level when playing, so its safe to record temperatures after 15 minutes and estimate that the temperatures would be close to the temperatures of the system just before shutting down.
I recommend using real temp to check your CPU’s temperatures, which can be found here:
http://www.techpowerup.com/downloads/2089/real-temp-3-70/mirrors
then you can use gpu temp to find your GPU temperature here:
http://www.gputemp.com/
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]
Also, at one point you mentioned a crash then shut down. When you say a crash, are you getting an error code at all? Is it closing the game, then the system shuts down? Or is it laggy, then while paying, poof, it shuts down?
2nd, gw2 only launched with 1 disk, however, you don’t need this disk to install, you can download the client from account.guildwars2.com (just in case you ever need it).
As ilithis said, it could possibly be an overheating issues, but it could also be possible that your system doesn’t have enough power from the power supply, or could be a faulty piece of hardware.
Gw2 is a system hog, it uses everything it can, so if there is any issue at all, gw2 will point it out lol.
Start with the steps ilithis described since that is the easiest thing to fix though.
Also, at one point you mentioned a crash then shut down. When you say a crash, are you getting an error code at all? Is it closing the game, then the system shuts down? Or is it laggy, then while paying, poof, it shuts down?
It just shuts down. the crash was only one time while launching with windowed mode. But thanks im going to use that link you sent
Various hardware failures can cause a PC to shut down (bad hard drive, video card, motherboard, etc.). Temperature can also be the cause, but that should be easy to check.
However, the most common cause is a failing power supply. The only way you can really test this is to substitute a known good working power supply.
I recommend using real temp to check your CPU’s temperatures, which can be found here:
http://www.techpowerup.com/downloads/2089/real-temp-3-70/mirrorsthen you can use gpu temp to find your GPU temperature here:
http://www.gputemp.com/
i got the second programm and its +/- 60`C when it shuts down
What is 60C, the GPU or the CPU? We need both temps to be certain it’s not heat. And we need to know which one is what temp.
After that, it’s possibly a hardware issue; faulty component or underpowered system due to inadequate power supply.
Its the GPU which is 60`C
BTW: my CPU is not supported by RealTemp
(edited by Damash.1074)
Its the GPU which is 60`C
BTW: my CPU is not supported by RealTemp
That is a first, I don’t think I have ever seen something not supported by Real Temp. Try good old Core Temp. I used this on my sibling’s build to make sure things are in check with their old C2D 6320.
http://www.alcpu.com/CoreTemp/
60C for a graphics card is fine, so we can disregard this when considering whether or not it is overheating.
If its not the CPU overheating it might be a limitation of your power supply like abomally suggested. They degrade over time and use giving a little less power over time. It might have started to cross that line when playing something hardware intense like GW2.
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]
(edited by Ilithis Mithilander.3265)
I use hardware monitor (shows temps, voltages, fan speeds):
http://www.cpuid.com/softwares/hwmonitor.html
It’s free.
No error msg normally mean his psu degrading.
I would test another psu if you can.
I found the problem… i got a dual core and one is 105`C when the pc shuts down and the other 128`C…
So im going to clean that up to remove all the dust, and maybe the cooler is broke but i will replace that if it is broke.
Im glad to know that its a simple issue and easy fixable and i want to thank the ppl that helped me!!!
Hope to see you in-game, if you are in the same server :P Thanks Guys
I found the problem… i got a dual core and one is 105`C when the pc shuts down and the other 128`C…
So im going to clean that up to remove all the dust, and maybe the cooler is broke but i will replace that if it is broke.
Im glad to know that its a simple issue and easy fixable and i want to thank the ppl that helped me!!!
Hope to see you in-game, if you are in the same server :P Thanks Guys
Dear wow…enough to boil water… Anyways, I’m surprised your processor still works. Besides cleaning dust and checking to make sure the cooler is attached, you will probably want to replace the thermal paste between the CPU cooler and the CPU itself. There are a ton of videos you can watch online on how to properly apply thermal paste.
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]
Wow yeah, that was running hot! Glad you found the issue and double checked the temps before any serious damage was done… But mostly easy fix for that, yay! Bet you can’t wait to enjoy the game shutdown free