[Perfomance] problem on Marionette event

[Perfomance] problem on Marionette event

in Account & Technical Support

Posted by: IlMattoCavaliere.4013

IlMattoCavaliere.4013

Thanks in advance for the attention paid to this post, and I apologize for my english.

Yesterday (at 1:00 a.m. UTC+01:00 ) i’ve tried to do the Marionette event but i can’t have a proper game play.
I’ve joined the area and the party on the spot, we was 100+ player who were waiting impatiently for the start.
No lag or any kind of problem, my FPS stable on 20/25, all the graphic setting on low, very low or turned off.
At the end of the countdown my FPS drop to 1… i can’t move or cast or see anything, can’t look the portal to get to the platform… can’t do nothing.

With The wurm event (always 100+ player and a whole different number and kind of mob) i have no problem… but actualy i can’t play where and when the Marionette event start.

There’s something i can do?
I’ve tried the performance settings explained on the pinned topic.

Playing on Windows 7
Video Driver Up to date
OS Up to date

That is not dead which can eternal lie
And with strange aeons even death may die.

[Perfomance] problem on Marionette event

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

Thanks in advance for the attention paid to this post, and I apologize for my english.

Yesterday (at 1:00 a.m. UTC+01:00 ) i’ve tried to do the Marionette event but i can’t have a proper game play.
I’ve joined the area and the party on the spot, we was 100+ player who were waiting impatiently for the start.
No lag or any kind of problem, my FPS stable on 20/25, all the graphic setting on low, very low or turned off.
At the end of the countdown my FPS drop to 1… i can’t move or cast or see anything, can’t look the portal to get to the platform… can’t do nothing.

With The wurm event (always 100+ player and a whole different number and kind of mob) i have no problem… but actualy i can’t play where and when the Marionette event start.

There’s something i can do?
I’ve tried the performance settings explained on the pinned topic.

Playing on Windows 7
Video Driver Up to date
OS Up to date

With out your system specs, and more ingame info its hard to tell you whats at fault.

You can start by running GPU-Z, CPU-Z, and CoreTemp to minitor your system to rule out underpowered hardware for the event (your 20-25FPS around 100+ Players makes me think your on a i5 or i7 with a high end GPU already…but again you gave no specs).

Then you need to rule out networking issues. Ingame do /ip, then in windows command prompt do a ‘tracert’ to that IP address output from /ip.

the MS TTL’s should all be close to each other (Should be 10MS or less from you to YOUR isp, then anywhere from 25MS up to 65MS all the way to NCSoft’s servers. You are looking for Hops that report 100MS+ while the rest are ‘normal’). If you see hops that jump up in response time then its a network issue between you and NCSoft.

If your network is clean (Like mine was) then its server side, and the event is currently to much for the server + 100~ Players in the area, for the server your Home to. Which is what I think is really happening.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

[Perfomance] problem on Marionette event

in Account & Technical Support

Posted by: IlMattoCavaliere.4013

IlMattoCavaliere.4013

i’m thinking the same, today i found what is the cause of the lag.
It’s the blue portal from where the mob come out and the red portal that you need to take for the platform.
If i look my feet or a wall i have less lag.

That is not dead which can eternal lie
And with strange aeons even death may die.

[Perfomance] problem on Marionette event

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

i’m thinking the same, today i found what is the cause of the lag.
It’s the blue portal from where the mob come out and the red portal that you need to take for the platform.
If i look my feet or a wall i have less lag.

Thats visual GPU lag. What are your system specs?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

[Perfomance] problem on Marionette event

in Account & Technical Support

Posted by: locx.6412

locx.6412

i’m thinking the same, today i found what is the cause of the lag.
It’s the blue portal from where the mob come out and the red portal that you need to take for the platform.
If i look my feet or a wall i have less lag.

Thats visual GPU lag. What are your system specs?

Not always. Yesterday I tested a bit in Fireheart Rise, near the CoF portal while looking at a wall at native rendering I got 110 fps at 66% usage, turning supersampling on yielded me 90 fps at 99% usage. Looking at the horizon brought my fps down to 45 with 50-60% GPU usage, with or without supersampling. CPU was always at 90+%. It could be the same effect magnified because of the other players and stuff happening around.

i5-4670K @ 4.6 GHz | GTX 660 | 8GB @ 1600MHz | Samsung 840 EVO 120GB | Win 8.1