Phishing scam or official email?

Phishing scam or official email?

in Account & Technical Support

Posted by: MarkusParkus.8467

MarkusParkus.8467

Hey all, I’ve received 2 emails from noreply@guildwars2.com, email below.

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

LINK REMOVED FOR SAFETY.

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! —The ArenaNet Team

The removed link is a account.guildwars2.com address, obviously haven’t clicked it.

Furious Scumbag, Raging Scumbag & Geologist Greywind
[NOX] & [Coma] – Gunnar’s Hold.

Phishing scam or official email?

in Account & Technical Support

Posted by: HuntsForge.3260

HuntsForge.3260

I remember reading an announcement from anet stating that there is a phishing scam like this. Avoid the link.

EDIT: The only thing I can find about it now is from the guildwars2 twitter but is certainly a scam.

Phishing scam or official email?

in Account & Technical Support

Posted by: MarkusParkus.8467

MarkusParkus.8467

Thanks for the quick reply, I’ll report it as a scam with my email provider.

Furious Scumbag, Raging Scumbag & Geologist Greywind
[NOX] & [Coma] – Gunnar’s Hold.

Phishing scam or official email?

in Account & Technical Support

Posted by: DekRemzD.7024

DekRemzD.7024

This is definitely a scam. I’ve had 3-4 of these emails over the past few days. Only thing that confuses me is when I try and block the email address, it says it’s the same address arenanet use for my login verification email.

Did you run into this problem OP?

Phishing scam or official email?

in Account & Technical Support

Posted by: Nate Anabe.6091

Nate Anabe.6091

Never interrupt your enemy when he is making a mistake."
—Napoleon Bonaparte

Phishing scam or official email?

in Account & Technical Support

Posted by: zerk.9701

zerk.9701

If that was real they would send you nothing just ban your account.

Phishing scam or official email?

in Account & Technical Support

Posted by: MarkusParkus.8467

MarkusParkus.8467

Did you run into this problem OP?

I haven’t blocked the spam sender, just reported as a Phishing scam with my email provider.. perhaps I won’t get any more game update news either!

Furious Scumbag, Raging Scumbag & Geologist Greywind
[NOX] & [Coma] – Gunnar’s Hold.

Phishing scam or official email?

in Account & Technical Support

Posted by: Jukkas.4508

Jukkas.4508

There are scamming E-mails going around, Dont open them