Ping issues , please help

Ping issues , please help

in Account & Technical Support

Posted by: ramocoolio.4120

ramocoolio.4120

So i recently have realised my ping issues with guild wars 2 . I don’t know the exact number but i can tell you its at least 320+ . This is terrible I’m unable to play the game due to delays. And i don’t know what to do about it! Firstly , i live in the U.A.E. Middle East Region just to clear that up. I have a good apple router and i believe a good package. I don’t know why i have high ping . I believe it might be that i made my account on the American Servers . If i transferred to European Servers would that make a difference , and would it drop down to a good number . Because i have lived so long playing on bad ping and I’m getting sick of it , i don’t know what to do. Can someone suggest some solutions that might resolve my issue please i need help.

Ping issues , please help

in Account & Technical Support

Posted by: Ettanin.8271

Ettanin.8271

If you change from the american region to the european region, you’ll likely still get a not-so-well latency (within the 200ms region, perhaps inside the 100ms region), but it’ll certainly be lower than what you get from the American servers. It depends on where you get routed through towards Europe.

A two-figure or lower latency is not possible from the UAE, that would require a server that is at most distant as Turkey from you.

I believe the datacenter of GW2 EU is in Frankfurt(Main), Germany, near the DECIX, which would give good to moderate peering to all of Europe.

Hint: If you delete all characters, then relog, server transfer will be free. Note though that you can transfer (free and paid) only once a week.

(edited by Ettanin.8271)

Ping issues , please help

in Account & Technical Support

Posted by: ramocoolio.4120

ramocoolio.4120

If you change from the american region to the european region, you’ll likely still get a not-so-well latency (within the 200ms region, perhaps inside the 100ms region), but it’ll certainly be lower than what you get from the American servers. It depends on where you get routed through towards Europe.

A two-figure or lower latency is not possible from the UAE, that would require a server that is at most distant as Turkey from you.

I believe the datacenter of GW2 EU is in Frankfurt(Main), Germany, near the DECIX, which would give good to moderate peering to all of Europe.

Hint: If you delete all characters, then relog, server transfer will be free. Note though that you can transfer (free and paid) only once a week.

Would upgrading my internet package would help . And what upload / download speed do you recommend me upgrading to that would help greatly

Ping issues , please help

in Account & Technical Support

Posted by: Ettanin.8271

Ettanin.8271

Would upgrading my internet package would help . And what upload / download speed do you recommend me upgrading to that would help greatly

Upgrading your internet connection wouldn’t help as you can’t send signals physically faster than the speed of light. It’s the distance to the servers that is the problem, not your internet connection.

Ping issues , please help

in Account & Technical Support

Posted by: ramocoolio.4120

ramocoolio.4120

Would upgrading my internet package would help . And what upload / download speed do you recommend me upgrading to that would help greatly

Upgrading your internet connection wouldn’t help as you can’t send signals physically faster than the speed of light. It’s the distance to the servers that is the problem, not your internet connection.

So my upload speed and download speed have nothing to do with this issue? Just to be clear

Ping issues , please help

in Account & Technical Support

Posted by: Ettanin.8271

Ettanin.8271

Correct. It’s not a bad latency by network congestion but by distance.

Ping issues , please help

in Account & Technical Support

Posted by: ramocoolio.4120

ramocoolio.4120

Correct. It’s not a bad latency by network congestion but by distance.

And the only way to improve would be to either move countries XD
Or transfer my account to the closest possible region which would be EU

Ping issues , please help

in Account & Technical Support

Posted by: Ettanin.8271

Ettanin.8271

And the only way to improve would be to either move countries

A possible solution, albeit not easily feasible.

Or transfer my account to the closest possible region which would be EU

It will likely improve the latency but you’ll likely still not get a sub 100ms latency. More like 120ms to 160ms.
It is still playable though, you’ll just need to react a bit earlier.

EDIT: Using German Telecom LTE (Base latency 40ms) i get 100 ms from Welver, NRW, Germany to Tehran, Iran, about 140ms to Dubai (Host: Etisalat) and about 100ms to Baghdad, Iraq (Host: Earthlink). A sub-200 ms latency is possible, but a sub-100 ms latency is unlikely, depends on where you live.

(edited by Ettanin.8271)