Guild Wars 2

Hello,

When I click on’’ Play "button a black screen appears for 4-6 seconds. Then it crash.
I hope that my problem will be solved as soon as possible, please ! I didn’t want to pay to watch the logo and enjoy the error text !!
Feel free to respond.
Thank you in advance.
P.s : I already tried in the french forum but nobody answered.

Could you please post your complete system specs?

Thank you Kyllaa ! …Smile

Here are my system specs :

Windows 7 Ultimate? (X86)? Service Pack 1
CPU: Intel Core i3 380M clocked at 2.53 GHz
Number of Cores: 2 physical (s), 4 Logical (s)
-Motherboard: Dell Inc. A11 0YXXJJ
Graphics Card: Mobility Radeon HD 5650 with ATI Catalyst 13.4 v
Memory-RAM: 4 GB total memory type DDR3
Barrette Hyundai Electronics 2GB
Maximum frequency: 667 MHz
Bandwidth: PC3-10700
Barrette Hyundai Electronics 2GB
Maximum frequency: 667 MHz
Bandwidth: PC3-10700

A couple thoughts to try:

Delete the local.dat file under my documents/guild wars 2.

Make sure you are running the client as administrator (always).

Make sure you don’t need drivers specific to your laptop and make sure all windows updates are complete, even the optional ones.

The error you’re getting is a denied access, so if running as admin doesn’t help (leave it enabled regardless), try disabling any antivirus/firewall software and try the game again.

Please post back with any results.

Hello,

I tried to follow your instructions Kylla but it didn’t work :/ As for Windows i can’t update it because it is not genuine ( we can’t get an original copy in my country ).

Regards.

What if i switched to windows 7 64 bits ? Will it solve my problem ?

koussay.3196:

What if i switched to windows 7 64 bits ? Will it solve my problem ?

It would help in the long run for sure. However, I doubt its the issue causing the problem here. 64-bit would allow you to use all 4GB of your RAM, which might help your system overall, a slight amount in terms of performance.