Random Blackscreen at Jellyfish Beast

Random Blackscreen at Jellyfish Beast

in Account & Technical Support

Posted by: Tsanggitu.9603

Tsanggitu.9603

Since the recent updates, I get random blackscreen at the aquatic ruins fractal final boss which completely freezes my laptop and forces me to force shut down. It is getting really annoying since I’ll always miss the chest, and making the fractal run longer than what it should be. I started getting this random blackscreen about 2-3 weeks ago, and it has been reoccurring since. I get about 70+ fps (like I normally do) on highest settings before and during the boss fight.
Unlike most posts on the forums, I use an AMD graphics card, and here are by basic specs (all drivers are up to date):
Windows 7 Ult 64bit with service pack 1
Intel i7 3820QM
16GB RAM
AMD 7970M
*let me know you if you other specs, I’m doing this from my memory
Also, should I ask the support team as well? or this is enough (I already reported this issue in game)
Thanks

Random Blackscreen at Jellyfish Beast

in Account & Technical Support

Posted by: kiruwavl.1705

kiruwavl.1705

Intel i7
3710QM
16GB RAM
AMD 7970M

Hi, exactly same problem encountered.

Random Blackscreen at Jellyfish Beast

in Account & Technical Support

Posted by: Tsanggitu.9603

Tsanggitu.9603

i guess i’ll just send in a support ticket…

Random Blackscreen at Jellyfish Beast

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

i guess i’ll just send in a support ticket…

Have you tried a -repair on the gw2.dat file? If not, I would follow this to try and see if a repair on the game’s data will fix your problem:
http://wiki.guildwars.com/wiki/Command_line_arguments

I know its from the original game’s wiki, but the principle is the same. The switch you are looking for is -reapir.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
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