Guild Wars 2

Hello people,

For the passed 7-10 days I have been having random game crashes. I first thought it might be related to a patch, but then many more people would need to experience this defect.

I updated my drivers to the latest (via nVidia website) and I still get crashes.

Any ideas what may be causing these crahses? (For what I remember, it started occuring after a ‘large’ patch).

Greetings.

If you have 3rd party software overlays like MSI Afterburner or mumble etc it could cause crashes. Depends what error code you get.

Amonet.4985:

Hello people,

For the passed 7-10 days I have been having random game crashes. I first thought it might be related to a patch, but then many more people would need to experience this defect.

I updated my drivers to the latest (via nVidia website) and I still get crashes.

Any ideas what may be causing these crahses? (For what I remember, it started occuring after a ‘large’ patch).

Greetings.

What does your error log (the dialogue box that pops up after you crash) say is the reason for the crash?

Ok guys enough is enough….
I was one of the dedicated that beta tested GW2. pre purchased and got the three day head start. first issue —-- i was locked out for the first three days due to the 1032 error.
second issue —-- i was sent an email with a key as compensation. This key upgraded me to the same upgrade i brought aka useless as kitten on a bull.
third issue —-- endless dc issues….
After all this i was like hey they are just having a new game issues.
fourth issue —-— the eight people i convinced to buy the game left due to the same problems….
But no i stuck around like a dumb fool watching the forums hoping you will at-least answer the people with the same issue as mine, Eventually fixing the problem. yes i will admit it…. im the dumb one who gave you the chance to pick up your game….
i even posted on your face book in an attempt to get a response… but no…. you rather delete my post so it does not appear to people the game has issues. re-posted my problem asking nicely if their was a fix,,,, again deleted.

Now here is mine and countless of other peoples issue. i can no longer even load into the game for longer than 5 min at a time. and yes i have done -repair and re-installed and updated everything – put everything back – then dropped all my graphics settings and changed to windowed mode. and nerd raged a little on other peoples forums and now this one……….. kitten just put a hold on your pocket lining project aka the gem store and fix some of the peoples issues in game please.

P.s happens on any race in game…. any map …. any location….. the world map or trader will some times turn yellow and green…… i can play every other game mmo on high res not a problem , RIFT, DEFIANCE and thats in beta atm and it runs smoother, TERRA.
Please look into it, as you gaming companies are ripe for a law suit releasing games before they are ready……. blizzard was the same with D3 so was Age Of Conan trying to be War Hammer. My wife has even gone as far as contacting erin brockovich’s office here in Australia to see what can be done about it……. a little extream,,,,,,,, sorry im starting to agree with her.

I actually think I’m with Shashu on this one. ANet, you’ll lose people…

Guys just remember when you post your log files, it has your ISP and your pc username. I suggest you just delete that part from the file before adding it to the forums.

@Shashu, your log shows “out of memory” crashes. Common problem on 32bit OS as it is a limitation of the architecture. Besides waiting Anet to tune their code to work with in the 32bit bounds, there are two workarounds you can do.

1. Upgrade to 64bit OS
2. Try using /3 GB switch. Which has it’s own downsides.

@Amonet
Exception: c0000005 is a common error I’ve seen with numerous causes. Often because another 3rd party application is interfering. For me it was MSI-Afterbuner, enable Direct3D runtime comparability fixed it, Other people have problems with fraps, mumble, skype or programs with overlays etc. Try disabling your startup applications in msconfig and see if you still get the error. Some have found Disabling FXAA fixed their crashes and/or lowering other settings.

Thanks Kirito very much appreciated, for the advice. have a new 64 bit OS going on the system now….. was avoiding it as i am planing to upgrade in the early part of the year. Thanks heaps mate.
To the GW2 customer support team………. Hmmm……. Nope got nothing nice to say.

Shashu.8637:

Guys just remember when you post your log files, it has your ISP and your pc username. I suggest you just delete that part from the file before adding it to the forums.

Thanks, deleted my post.

kirito.4138:

@Shashu, your log shows “out of memory” crashes. Common problem on 32bit OS as it is a limitation of the architecture. Besides waiting Anet to tune their code to work with in the 32bit bounds, there are two workarounds you can do.

1. Upgrade to 64bit OS
2. Try using /3 GB switch. Which has it’s own downsides.

@Amonet
Exception: c0000005 is a common error I’ve seen with numerous causes. Often because another 3rd party application is interfering. For me it was MSI-Afterbuner, enable Direct3D runtime comparability fixed it, Other people have problems with fraps, mumble, skype or programs with overlays etc. Try disabling your startup applications in msconfig and see if you still get the error. Some have found Disabling FXAA fixed their crashes and/or lowering other settings.

Thanks alot for all your effort. I’m going to try out and see if it works for me. I’ll post if it has or hasn’t!

To which ‘startup applications’ are you refering? I’m not that good with computers ^^

Also: which command should I use in the MSconfig / command promp?

And I haven’t been able to find FXAA either.

Thanks alot for the help. I have been playing for approximately 3hours without a DC. So my hopes are high that it’s been fixed thanks to you.

Start > Run > msconfig

FXAA setting is in GW2’s graphic options.

Hi guys. An update:

For those who have been having the same issue as mine (described above / previous post):

- I updated Teamspeak (my version was far outdated)
- disabled some start-up applications (adviced by kirito)

I feel that it was caused by TS though, as I immediatly didnt have any problems ever since it was updated.