Starting the game freezes my computer.

Starting the game freezes my computer.

in Account & Technical Support

Posted by: Popcorn.9283

Popcorn.9283

Hi all.

Recently I’ve been having severe problems with GW2. On my laptop it starts just fine (albeit it has better specs than my stationary), but when on my stationary PC the game just freezes my computer.

While in this state, I cannot press Ctrl+Alt+Delete och Alt+F4 to turn anything off. After 30-40 seconds the screen resolution also gets smaller. About 25 seconds in music starts playing, but I can’t do anything.

In the end, I am forced to restart my computer and upon restarting I am prompted to start the computer in safe mode.

I know that my drivers are all up to date. I am on Windows XP SP3.

Computer specs:
Processor: 2.66 Ghz Q9400
Graphics Card: GeForce 8800GT 512mb
Memory: 4gb DDR2 (I think)
PSU: 650w

Thank you for any assistance.

Starting the game freezes my computer.

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

You can try tips in Part 1.1 and 5.1 and see if it works.

Freezes like those tend to be related to driver issues, or hardware stability issues. IMO, its faster just to re-install windows to rule out any software issues. If problem remains its time to start looking at hardware problems. Best done by swapping out spare parts.

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Starting the game freezes my computer.

in Account & Technical Support

Posted by: mack.1574

mack.1574

I admire your efforts on people’s posts Kirito. I reformatted and reinstalled windows in the hope of fixing my issues and it got me nowhere. I hope it works better for Popcorn though!

Mack

Starting the game freezes my computer.

in Account & Technical Support

Posted by: Bob.7608

Bob.7608

I’m having the same issue, i have my own post going in support but I’m pulling my hair out slowly. since this has happened it crashes my comp the same in other game. The computer worked fine before guild wars.

Starting the game freezes my computer.

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

I admire your efforts on people’s posts Kirito. I reformatted and reinstalled windows in the hope of fixing my issues and it got me nowhere. I hope it works better for Popcorn though!

Start stress testing and narrowing down possible hardware issues by swapping in and out parts. You can start with ram, test it and try removing one stick at a time etc. Swap in spare GPU and PSU next.

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream