Still unable to download the client.

Still unable to download the client.

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Posted by: Aspari.6045

Aspari.6045

Things that I’ve tried to get the client to download:

-Ran the GW2Setup file as administrator.
- Turned off the firewall
- Disabled UAC notifications
- Used Spotflux VPN
- Ran traceroute
- Used another download site (atmoicgamer.com)
- Contacted my ISP about a downloading inquiry.
- Repeatedly opened the setup program only to see the “Download Failed!” error.
- Tried using a different internet source.
- Tried using Download Accelerator Plus to download the game.
- Made GW2Setup.exe an exception for Norton anti-virus.

Nothing I’ve done has worked. I still cannot download the client.

Also I live in California and use AT&T U-Verse. I contacted them about the issue and they said that everything is working properly on their end. They cannot identify the problem when trying to connect to ArenaNet’s servers.

(edited by Aspari.6045)

Still unable to download the client.

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Posted by: Feirlista Xv.1425

Feirlista Xv.1425

Did you turn of firewall in both windows and modem or router.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

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Posted by: Aspari.6045

Aspari.6045

Anything to do with firewalls have been turned off.

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Posted by: Oceangrave.9657

Oceangrave.9657

Download the latest drivers for your graphics. Your not giving too much info on whats going on so thats all i can suggest. Had the same this morning after i reinstalled. Realized i didnt have any drivers installed for my graphics card.

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Posted by: Aspari.6045

Aspari.6045

Download the latest drivers for your graphics. Your not giving too much info on whats going on so thats all i can suggest. Had the same this morning after i reinstalled. Realized i didnt have any drivers installed for my graphics card.

I’m trying to download the client through GW2Seup.exe.

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Posted by: Oceangrave.9657

Oceangrave.9657

Download the latest drivers for your graphics. Your not giving too much info on whats going on so thats all i can suggest. Had the same this morning after i reinstalled. Realized i didnt have any drivers installed for my graphics card.

I’m trying to download the client through GW2Seup.exe.

Could still be caused by no drivers for your graphics card. Or you could try installing it on a different harddrive.

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Posted by: robi.5397

robi.5397

I have the same problem .

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Posted by: abomally.2694

abomally.2694

Try uninstalling your firewall/internet security software. Norton is known to do this. I’m sure it’s just a configuration issue, but uninstalling it will probably resolve the issue.

Edited to add: Turning it off is not enough. It actually still functions despite being turned off.

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Posted by: robi.5397

robi.5397

Done that , but still don’t work

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Posted by: SandraSolace.7682

SandraSolace.7682

Both OP and robi,

Could you both post you system specs?

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Posted by: robi.5397

robi.5397

game worked perfectly without any problems . what you specifically want to know about system specifications?

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Posted by: SandraSolace.7682

SandraSolace.7682

Well I could not tell if you had been able to play.

But the game has been know to not even download if the requirements aren’t met. That’s why I asked for specs.

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Posted by: robi.5397

robi.5397

amd athlon II x2 250 3.0ghz
4gb dd3
ATI Radeon HD 3850 – 512mb

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Posted by: robi.5397

robi.5397

SOLVED !!!
I have uninstalled all recent programs and it’s working now again.

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Posted by: abomally.2694

abomally.2694

SOLVED !!!
I have uninstalled all recent programs and it’s working now again.

So…you had software conflicts (which is fairly common) but you blamed GW2 (also fairly common)…got it.

This is ONE reason that I often recommend disabling Start-up programs using MSCONFIG. In fact; ANY gaming machine should be setup this way, but TOO MANY people (evidently) seem to think that it isn’t important.