Strange sound bug: VO in front is mute

Strange sound bug: VO in front is mute

in Account & Technical Support

Posted by: MRA.4758

MRA.4758

Q:

I am experiencing a strange sound glitch. While the background music and the environmental sounds seem ok, the volume of all voice-overs depends on the direction the camera (not the character) is facing. While one might expect some sourround sound effect here, the volume is actually totally conter-intuitive: Voices directly in front of the camera and directly behind the camera do have a volume of about zero (and are essentially impossible to understand) while voices directly to the left or right of the camera are loud an clear to understand. In between, the volume changes gradually.

The strange thing is: This glitch only appears when I have chosen my desktop speakers as output device (“Realtek High Definition Audio”). It has never happened when I switch to my headset (“Logitech G930 Headset”).

Does anyone have advice on how to fix this? Thanks in advance.

-MRA

PS: Some of my sound settings:

  • All volume sliders between 40% and 60%, except for dialog volume which is 100%
  • Highest Sound Quality
  • Shorter Music interval
  • Lowest Latency Mixed Buffer Size
IGN: Peavy (Asuran Engineer)
Tyrian Intelligence Agency [TIA]
Dies for Riverside on a regular basis, since the betas

Strange sound bug: VO in front is mute

in Account & Technical Support

Posted by: tota.4893

tota.4893

A:

What kind of speaker setup do you have exactly?

Check that your Windows mixer settings match that setup (“manage audio devices” in control panel, pick speakers device, click “configure”).

If Windows is trying to generate 5.1 audio but you only have stereo speakers connected, parts of positional audio will almost certainly be lost. Music and some ambient sounds might play ok since they don’t go through the same mixing.

Strange sound bug: VO in front is mute

in Account & Technical Support

Posted by: MRA.4758

MRA.4758

If Windows is trying to generate 5.1 audio but you only have stereo speakers connected, parts of positional audio will almost certainly be lost. Music and some ambient sounds might play ok since they don’t go through the same mixing.

Thanks very much for your help, it seems you were absolutely right. I have a 2.1 setup, but the configuration was strangely set to 5.1 (actually not be me, or at least not intentionally). Setting to stereo fixed the problem.

~MRA

IGN: Peavy (Asuran Engineer)
Tyrian Intelligence Agency [TIA]
Dies for Riverside on a regular basis, since the betas

(edited by MRA.4758)