The Game Crashes during Character Creation; Radeon HD 5770

The Game Crashes during Character Creation; Radeon HD 5770

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Posted by: D Zap.1839

D Zap.1839

Q:

Anyone having this problem? I am using the Beta Driver because people said it would improve preformance, How do i prevent the game from crashing during the character creation? In game it works fine but when i make a character i have to rush it because after a few minutes the game will crash. My Graphics Card is ATI Radeon HD 5770

The Game Crashes during Character Creation; Radeon HD 5770

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi D Zap – Can you please attach a DxDiag or a Game Advisor report so that we can look into this a little further?

You can find the Game Advisor tool below:
http://us.ncsoft.com/gameadvisor/

The Game Crashes during Character Creation; Radeon HD 5770

in Account & Technical Support

Posted by: D Zap.1839

D Zap.1839

Hi D Zap – Can you please attach a DxDiag or a Game Advisor report so that we can look into this a little further?

You can find the Game Advisor tool below:
http://us.ncsoft.com/gameadvisor/

Attached and also did the game advisor

I reinstalled my Driver and stopped using the beta one it still crashes, also DX DIAG is here attached

Attachments:

(edited by D Zap.1839)

The Game Crashes during Character Creation; Radeon HD 5770

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Posted by: TheNerdlyKnight.7035

TheNerdlyKnight.7035

I’ve been having this issue as well with my NVIDIA GTS 240. Support told me to do a clean install of the recent beta driver and no help. Then they tell me to go disable a bunch of start up apps. Boom, still crashing. This is getting really old.

I mean I can run WoW, SWTOR, BF3,Skyrim, and a few other games atnmed to high settings with no crashes but not GW2.

Kourosh Santagar, Elonian Ranger
Roereker Wolfspear, Norn Guardian

The Game Crashes during Character Creation; Radeon HD 5770

in Account & Technical Support

Posted by: D Zap.1839

D Zap.1839

I’ve been having this issue as well with my NVIDIA GTS 240. Support told me to do a clean install of the recent beta driver and no help. Then they tell me to go disable a bunch of start up apps. Boom, still crashing. This is getting really old.

I mean I can run WoW, SWTOR, BF3,Skyrim, and a few other games atnmed to high settings with no crashes but not GW2.

So is it fixed now or does it still crash?

The Game Crashes during Character Creation; Radeon HD 5770

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Posted by: Donrunin.6054

Donrunin.6054

Same Problem. PC reboots during character creation.
NVIDIA GeForce 9600 GT. using latest driver.
I can play with no problems with the 2 Characters I managed to make, but now I can’t make a 3rd.

The Game Crashes during Character Creation; Radeon HD 5770

in Account & Technical Support

Posted by: D Zap.1839

D Zap.1839

Hi D Zap – Can you please attach a DxDiag or a Game Advisor report so that we can look into this a little further?

You can find the Game Advisor tool below:
http://us.ncsoft.com/gameadvisor/

So do It has been officially 2-3 months How is this problem going? I have been waiting since I cant make my character how i want it to look cuz it keeps crashing.

The Game Crashes during Character Creation; Radeon HD 5770

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

The issue is in your system at some point, most likely Hardware configuration.

The Game Crashes during Character Creation; Radeon HD 5770

in Account & Technical Support

Posted by: D Zap.1839

D Zap.1839

The issue is in your system at some point, most likely Hardware configuration.

So, I do I fix it? I even try to put it all the way down in low and yet it still crashes