Virus found win32/pepatch

Virus found win32/pepatch

in Account & Technical Support

Posted by: McBang.6204

McBang.6204

Q:

Hello guys and girls, as you can guess from the title I may need some serious help!! Ok, I downloaded the installer and signed in to download on my pc (laptop charger broke) and once it gets to a certain percentage the following message appears from avg:

Assetcdn.101.arenanetworks.com/program/101/1/0/310088/compressed

Virus found win32/pepatch

The process name is directed at the target location for the download. The same happened yesterday and when I deleted the download the messages stopped coming. It’s only when I open GW2. I run an avg scan and it doesn’t seem to find any problems now although yesterday it isolated 2 of the game files and I removed them along with all the other gw2 files. Any help would be greatly appreciated!!!

Virus found win32/pepatch

in Account & Technical Support

Posted by: McBang.6204

McBang.6204

Ps. With the problem yesterday, I assume it finished the download and then stopped working. Gw2 then says to check my net connection but I can open up web pages on the same comp.

Virus found win32/pepatch

in Account & Technical Support

Posted by: zerk.9701

zerk.9701

Ps. With the problem yesterday, I assume it finished the download and then stopped working. Gw2 then says to check my net connection but I can open up web pages on the same comp.

AVG is blocking the game because it found a false positive.
https://forum-en.gw2archive.eu/forum/support/tech/Configuring-AVG/first#post3961

(edited by zerk.9701)

Virus found win32/pepatch

in Account & Technical Support

Posted by: McBang.6204

McBang.6204

Thanks for the reply, but that hasn’t fixed the problem unfortunately. Is there any other ideas on how to correct the issue? Thanks

Virus found win32/pepatch

in Account & Technical Support

Posted by: Ravalah.2763

Ravalah.2763

get some good AV software, AVG was never good…ah I remember 1995 – I had AVG4..and it has good detection, but if you wanted to clean the virus…fail.
get Nod,Norton,Avira etc. instead of this and I hope, you wil have no issue