Whole computer crashes

Whole computer crashes

in Account & Technical Support

Posted by: chickenlady.2104

chickenlady.2104

Hi my computer keeps crashing whenever I play GW2……heres my system info


System Information
—————————
Time of this report: 9/11/2012, 01:46:13
Machine name: HIMECHAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Sw
BIOS: BIOS Date: 02/10/11 21:37:36 Ver: 04.06.03
Processor: Intel® Core™ i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8170MB RAM
Page File: 2185MB used, 14151MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Card name: NVIDIA GeForce GTX 460M
Manufacturer: NVIDIA
Chip type: GeForce GTX 460M

HEEEEELLLLP!!!!!!!!

Whole computer crashes

in Account & Technical Support

Posted by: SaberJ.5806

SaberJ.5806

I’m having a very similar issue. But it isn’t all the time. And it isn’t always a computer crash. It’s about 50/50 computer/game crash. It usually happens once a day at least. Sometimes I might not have one, other days I might have 2 or 3.

------------------
System Information
------------------
Time of this report: 9/11/2012, 04:09:29
Machine name: MARTIN
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 5296MB used, 6972MB available
Windows Dir: D:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6898)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00
Display Memory: 3824 MB
Dedicated Memory: 1012 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer H233H
Monitor Id: ACR00A0
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1140 (English)
Driver Version: 8.982.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/27/2012 22:13:56, 1100288 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:

Attachments:

Whole computer crashes

in Account & Technical Support

Posted by: chickenlady.2104

chickenlady.2104

My computers crashed 4 times today!!! Heres more of my computer info

Attachments:

Whole computer crashes

in Account & Technical Support

Posted by: chickenlady.2104

chickenlady.2104

up please help us

Whole computer crashes

in Account & Technical Support

Posted by: chickenlady.2104

chickenlady.2104

up!!!!!!!!!!!!!!!!!!

Whole computer crashes

in Account & Technical Support

Posted by: chickenlady.2104

chickenlady.2104

does anyone at all know how to fix this?

Whole computer crashes

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

does anyone at all know how to fix this?

Hi try to update your graphic drivers http://www.nvidia.com/object/notebook-win8-win7-winvista-64bit-306.02-beta-driver.html

Do a custom install then perform clean installation then reboot your laptop. See if it helps.

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

Whole computer crashes

in Account & Technical Support

Posted by: chickenlady.2104

chickenlady.2104

does anyone at all know how to fix this?

Hi try to update your graphic drivers http://www.nvidia.com/object/notebook-win8-win7-winvista-64bit-306.02-beta-driver.html

Do a custom install then perform clean installation then reboot your laptop. See if it helps.

ok thanks Ill see if that works! Is it compatible to my graphics card???