Guild Wars 2

I don’t really know where else to put this but it certainly affects my gameplay dramatically at times. Sometimes my internet speeds are very up and down. It’s very random. Some days it’s perfectly fine all day and then other days it can be messed up. I’ve replaced both the router and modem, moved them to different rooms, used new cables and nothing really changes. The modem is currently plugged in to the splitter outside which directly connects to the street. It’s also a new splitter. The router is about 2 feet from my computer and nothing is in the way. It does this also if I directly connect from the modem to my computer also.

Please watch the video to see what I’m talking about! It shows 2 tests taken within 5 seconds of each other. Thanks!

Assuming you are talking Cable Internet

you need a really good HD Splitter to sustain the Mhz that Cable uses on a splitter, even more true since DocSiS3 is the new ‘standard’. 900mhz splitters will work, but they need a booster when outside (as they tend to not be grounded) and it can/will cause your signal to bounce from great to poor quality.

If you log into your modems UI (192.168.100.1, usually) and click on signal you can see what your xmit db is. -7 to +3 is the normal rate for Coax Cable connections. Anything higher or lower and you may want to call your provider for assistance.

sirsquishy.8531:

Assuming you are talking Cable Internet

you need a really good HD Splitter to sustain the Mhz that Cable uses on a splitter, even more true since DocSiS3 is the new ‘standard’. 900mhz splitters will work, but they need a booster when outside (as they tend to not be grounded) and it can/will cause your signal to bounce from great to poor quality.

If you log into your modems UI (192.168.100.1, usually) and click on signal you can see what your xmit db is. -7 to +3 is the normal rate for Coax Cable connections. Anything higher or lower and you may want to call your provider for assistance.

Ok I logged into the modem and it’s Docsis 3. Under status it says Frequency to tune to 837 mhz. Signal strength is -19.3 dBmV. Signal to noise ratio says 29.5 db. The splitter that’s inside the wall does have a grounding wire connected to it.

circuitnerd.5863:

sirsquishy.8531:

Assuming you are talking Cable Internet

you need a really good HD Splitter to sustain the Mhz that Cable uses on a splitter, even more true since DocSiS3 is the new ‘standard’. 900mhz splitters will work, but they need a booster when outside (as they tend to not be grounded) and it can/will cause your signal to bounce from great to poor quality.

If you log into your modems UI (192.168.100.1, usually) and click on signal you can see what your xmit db is. -7 to +3 is the normal rate for Coax Cable connections. Anything higher or lower and you may want to call your provider for assistance.

Ok I logged into the modem and it’s Docsis 3. Under status it says Frequency to tune to 837 mhz. Signal strength is -19.3 dBmV. Signal to noise ratio says 29.5 db. The splitter that’s inside the wall does have a grounding wire connected to it.

-19.3dBmV is the issue, call your provider and have them fix your signal. That needs to be between -7 and +3

edit

Here is the read out from my modem for example

Downstream Value
Frequency 825000000 Hz
Signal To Noise Ratio 37.9 dB
Power Level -4.5 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 4
Frequency 36300000 Hz
Power 49.7 dBmV