black screen after 5 minutes.
Hi slazyex – Unfortunately I don’t have one solid fix for you, but there’s a little list of things to go through if you haven’t already:
1. Bypass router. Sounds silly and almost unnecessary but there have been some issues with some routers causing this issue.
2. Update video card drivers.
3. Delete the local.dat file (located in Documents\Guild Wars 2) and follow with a repair.
4. Eliminate any conflicting apps. Msconfig is usually the fastest way to rule these all out. This also includes security software.
5. Deleting the GW2 cache has also been known to resolve this issue.
Hope this gets you started off right. Let me know if the issue persists!
im sry but, how do we delete the GW2 cache -_-. i dont even know
Hello again!
To delete the GW2 Cache try the steps below:
1. In Windows, press the “Start” button and locate the “Search programs and files” bar at the bottom of the start menu.
2. Type temp with the percent sign symbol before and after the word “temp”
ex: percentsigntemppercentsign (can’t actually type in the sign in the forums).
3. Press “Enter” and a new window should appear with the location of “C:\Users\YOURUSERNAME\AppData\Local\Temp”
4. Locate the folder labeled "gw2cache-{RANDOM NUMBERS} and delete it.
And there you have it.
%temp%
In case you don’t have an idea about the search
Ahaha – thanks. I had been typing out the % signs before but players started telling me nothing was showing up.
deleting the GW2cache worked, now the game has not had black screen since. i am ever so grateful Ashley Segovia.
deleting the GW2cache worked, now the game has not had black screen since. i am ever so grateful Ashley Segovia.
Thanks for replying back about this and the end result. I’ll have to add this to my repertoire of fixes to suggest to people.
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