Guild Wars 2

Notorious.9164:

just re downloaded the game to see how the game is going and to evaluate whether or not i should come back and i start up the game then i hear the music and everything i see the in game cursor and a black screen.

Have you tried reviewing our sticky thread on Black Screen issues? It may help you! Here’s the link: https://forum-en.gw2archive.eu/forum/support/tech/Black-Screen-Issues-1/first#post4146816

If those trouble-shooting tips don’t help you resolve the issue, I suggest you click Support at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.