Guild Wars 2

Sidibus.1862:

raark.7390:

Works for me in Geneva… but I do not know how long it will last, but I’m in game

Restart your router and do a ipconfig /flushdns on the command line.

You are probably logged into an overflow server. Don’t go to your homeserver if the message pops and don’t change regions/enter instances.

My brother played the whole evening yesterday because he was in a crowded place he chose to never leave the overflow server…

i am not that lucky

edit: i noticed the launcher has also more problems to accept the login. i had 3 timeouts in a row just now…

Yes, right now I can’t even log-in with the launcher too…

I am on the home server I checked, and I can jump regions as well

Sidibus.1862:

raark.7390:

Works for me in Geneva… but I do not know how long it will last, but I’m in game

Restart your router and do a ipconfig /flushdns on the command line.

You are probably logged into an overflow server. Don’t go to your homeserver if the message pops and don’t change regions/enter instances.

My brother played the whole evening yesterday because he was in a crowded place he chose to never leave the overflow server…

i am not that lucky

Here you go.

So sad it doesn’t work. Please fix it quickly. It’s there since the last patch, I never had this error before. You certainly broke something with an update.

It’s the same thing as yesterday, nothing works if I manage to get a connection through the authentificator…

Please fix this as soon as possible!!!! Thank you.

Restarted my PC and run GW2 and still works sooo… I’m just really lucky I guess

Here is the network diagnostic for me.

================ = Detecting network connections ================
—> netstat -n <--

Active Connections

Proto Local Address Foreign Address State
TCP 127.0.0.1:1028 127.0.0.1:5354 ESTABLISHED
TCP 127.0.0.1:1032 127.0.0.1:27015 ESTABLISHED
TCP 127.0.0.1:1046 127.0.0.1:19872 ESTABLISHED
TCP 127.0.0.1:1051 127.0.0.1:1052 ESTABLISHED
TCP 127.0.0.1:1052 127.0.0.1:1051 ESTABLISHED
TCP 127.0.0.1:5354 127.0.0.1:1028 ESTABLISHED
TCP 127.0.0.1:19872 127.0.0.1:1046 ESTABLISHED
TCP 127.0.0.1:27015 127.0.0.1:1032 ESTABLISHED
TCP 192.168.1.34:1049 199.47.216.173:443 CLOSE_WAIT
TCP 192.168.1.34:1055 50.17.199.182:443 CLOSE_WAIT
TCP 192.168.1.34:1179 194.116.187.25:80 CLOSE_WAIT
TCP 192.168.1.34:1267 199.47.216.174:443 CLOSE_WAIT
TCP 192.168.1.34:1310 173.194.35.54:443 ESTABLISHED
TCP 192.168.1.34:1332 199.47.217.149:80 ESTABLISHED
TCP 192.168.1.34:1699 82.103.141.125:4419 ESTABLISHED
TCP 192.168.1.34:1743 173.194.35.18:443 TIME_WAIT
TCP 192.168.1.34:1751 173.194.35.10:443 ESTABLISHED
TCP 192.168.1.34:1754 173.194.35.30:443 ESTABLISHED
Section completed in 0.03 seconds

================ = Discovering external address ================
Current IP Address: xxx.xxx.xxx.xxx

Section completed in 0.42 seconds

================ = Checking server connectivity ================
Section completed in 0.00 seconds

Diag.ArenaNetworks.com
206.127.158.31:80 – connect succeeded
206.127.158.31:6112 – connect succeeded
64.25.39.21:6112 – connect succeeded
64.25.39.21:80 – connect succeeded

Section completed in 0.34 seconds

AssetCDN.101.ArenaNetworks.com
212.243.152.147:80 – connect succeeded
212.243.152.144:80 – connect succeeded
212.243.152.161:80 – connect succeeded

Section completed in 0.09 seconds

Auth1.101.ArenaNetworks.com
64.25.38.172:6112 – connect succeeded
64.25.38.171:6112 – connect succeeded
64.25.38.72:6112 – connect succeeded
64.25.38.51:6112 – connect succeeded
64.25.38.54:6112 – connect succeeded

Section completed in 0.16 seconds

Auth2.101.ArenaNetworks.com
206.127.146.74:6112 – connect succeeded
206.127.146.73:6112 – connect succeeded
206.127.159.107:6112 – connect succeeded
206.127.159.109:6112 – connect succeeded
206.127.159.108:6112 – connect succeeded
206.127.159.77:6112 – connect succeeded

Section completed in 0.06 seconds

CliGate.101.NCPlatform.net
64.25.40.117:6600 – connect succeeded
64.25.40.118:6600 – connect succeeded
64.25.40.45:6600 – connect succeeded
64.25.40.31:6600 – connect succeeded
64.25.40.116:6600 – connect succeeded
64.25.40.27:6600 – connect succeeded
64.25.40.33:6600 – connect succeeded
64.25.40.120:6600 – connect succeeded
64.25.40.48:6600 – connect succeeded
64.25.40.121:6600 – connect succeeded
64.25.40.119:6600 – connect succeeded
64.25.40.41:6600 – connect succeeded
64.25.40.34:6600 – connect succeeded
64.25.40.122:6600 – connect succeeded
64.25.40.47:6600 – connect succeeded

Section completed in 0.17 seconds

@Matt Chernicky

Same issue here, even after the “Guild Wars 2 Port Test”.

I tryed bot starting the game via the new shortcut “Guild Wars 2 Port Test” or the old one “GW2”, no positive results.

raark i envy you then. thanks for the feedback provided even though you can play what provider are you using btw?

well. we just have to wait and see then.

i must say i am surprised how civil this thread has been up to this point, then again, it’s not the german section :P

edit: thanks for answering matt it’s the same issue though.

I’ve tried with the port test.
Now I have the error message 7:11:3:189:101

I’m on swisscom/bluewin, and here are the DNS servers I get from the router btw if that helps at all

Primary DNS Server
195.186.1.162
cns7.bluewin.ch

Secondary DNS Server
195.186.4.162
cns8.bluewin.ch

Sidibus.1862:

raark i envy you then. thanks for the feedback provided even though you can play what provider are you using btw?

well. we just have to wait and see then.

i must say i am surprised how civil this thread has been up to this point, then again, it’s not the german section :P

edit: thanks for answering matt it’s the same issue though.

azedrul.6840:

I’ve tried with the port test.
Now I have the error message 7:11:3:189:101

interesting. my error message is still the same with the port test: 5:11:3:157:101

@raark
yeah my router uses the same dns… this problem really buffles me as i work as a network/system administrator… totaly no clue why it works for some. i live in central switzerland btw

I tried the port test, still nothing. The funny thing is, that when I got home at 11:00 AM the game was finally working and now it isn’t anymore…

I’ve also got Swisscom, tried pretty much every advanced thing to fix this problem. It can only be on Swisscom’s end or ANet’s end. I know other people that have swisscom and can play just fine.

Nothing more with the port thing. Sorry

Thank you for helping us :-)

I have the same issue. ISP is Swisscom as well.
It might be a DNS problem on Swisscom’s side.

In the network settings I changed the DNS Server from “automatically selecting” (DNS Serveradresse automatisch beziehen) to Google’s public DNS address 8.8.4.4 and I can login now.
Maybe this helps some of you, too. But be sure to let Swisscom know of the issue.

Edit: Okay, this is ridiculous. I was able to login with my char, just as I wrote. However, it kicks me out with the dreaded network error code 5 as soon as I try to teleport to a waypoint (I wanted to return to a waypoint inside the starter town of the charr).

I will try it again, but this time I’ll use a vpn connection to a US server.

Edit 2: It does work with the vpn connection.

Same issue here in Nyon and Swisscom connection ….. and now ?

Where are the Arenanet support? And Swisscom?

Just tried the Port Test aswell – same error.

It’s quite strange that we can normally play on US Server, but can’t on EU Server. Something has really been messed up during last update.

We need news from ANet admins..

strange…

Before 2h i get only errors, but now im online in “Dzagonur [DE]” without problems
I restarted the launcher 3 times and i can still login and play
I dont know why, i do nothing, but it dont think the problem is solved…

Today at 17:00 I could play for 2-3h, but now it don’t work???

for me it’s now okay, thanks

Ice Blaze.6704:

for me it’s now okay, thanks

What did you do ? Please share! Or it’s simply gone? because for me it’s still on…

Same issue for me. Swisscom in bern area

problem is back. I am stuck in one zone, getting the :101 error when i change zone.

Still not working.

I change now to the us server, lag is not so big, ok for spvp.
Hope they can fix the problem soon.

I’m not in Switzerland and it SEEMS to work for me, I did the “port test” thing.

Finger crossed…

Ok, I don’t know if it is relevant but for me I have 2 different situations.

1° I try to login into the game and it fail with 58:XXX error
2° I succeed the login but I fail enter in the game with error 5:XXXX

So I run many times gw2.exe with the -diag option and the only thing I notice change it’s the second section in “Checking server connectivity” part :

Once is that :
AssetCDN.101.ArenaNetworks.com
80.239.221.10:80 – connect succeeded
80.239.221.19:80 – connect succeeded
80.239.221.57:80 – connect succeeded
80.239.221.25:80 – connect succeeded
80.239.221.66:80 – connect succeeded

and sometimes is only that :

AssetCDN.101.ArenaNetworks.com
193.247.166.24:80 – connect succeeded
193.247.166.10:80 – connect succeeded

I don’t know if it’s help.

Thank you

can you guys try to hardcode these dns servers, and do a ipconfig /flushdns and see what happens… kinda curious really… works for me I’ve been 4 hours restarted twice and still working

Primary DNS Server
195.186.1.162
cns7.bluewin.ch
Secondary DNS Server
195.186.4.162
cns8.bluewin.ch

Still down?

I transferred to an US server for now…..at least i’m able to play 2 hours today.

raark.7390:

can you guys try to hardcode these dns servers, and do a ipconfig /flushdns and see what happens… kinda curious really… works for me I’ve been 4 hours restarted twice and still working

Primary DNS Server
195.186.1.162
cns7.bluewin.ch
Secondary DNS Server
195.186.4.162
cns8.bluewin.ch

Tried – didn’t work (for me, at least)

i tried it too without success. as said the 2 servers even get assigned automaticly by swisscom.

Any News guysss ?

I also get the same errors. Sometimes I’m able to login, but as soon as I want to go to a waypoint I get kicked. Worked this afternoon for like 3 or 4 hours, but I’m not able to play right now.
Also a Swisscom customer, in Geneva.

Can we have some kind of feedback Anet ?
That situation is pretty much disturbing : people of the SAME location that can’t login, for 2 days long, and nothing has been solved yet.
Can’t believe it

then it’s not the dns routing… then what is it :S

i want to be able to play tomorrow too……

raark.7390:

then it’s not the dns routing… then what is it :S

i want to be able to play tomorrow too……

We’ll certainly be playing tomorrow morning, till 14:00-15:00 seeing today’s happening. Then, the issue will be back up…

Orogrim.5672:

raark.7390:

then it’s not the dns routing… then what is it :S

i want to be able to play tomorrow too……

We’ll certainly be playing tomorrow morning, till 14:00-15:00 seeing today’s happening. Then, the issue will be back up…

Lite today? Hope they will fix this soon….

…2 full days without being able to access the game, a game we payed!

Come on guys

Hope this is of any help, it was instant I waited around for 5 minutes but nothing else happenned.

EDIT: Bad Pingpath

Here’s my pingpath file.

same problem here… also with the swisscom / switzerland setting
interestingly i could play today from 12 to 17:15, then the error returned

pingpath doc:

MattChernicky.2945:

@lastfatality
It looks like you stopped the test just a tad too early. If you could let it run a little longer it should export all the information we are looking for.

Thanks for warning me, here is the correct file!

Btw: You’re doing a superb job and you’re actually helpful. Anet will be hearing from me and other users

I’m back on the eu server, is still not working.

Here ,it is my results

Here is the file, thank you guys, I know you’re working hard. Hope this will be fixed soon!

here is my file