Guild Wars 2

I remember leaving my tune in 55-65 lvl zone outside the city. So the only-in-town theory is false :P

Just tried to transfer my account to an american server. I could log in on my main and already was “out-of-town”.

Went back to my home server (EU). Same error occured when I tried to log in.

Orogrim.5672:

Just tried to transfer my account to an american server. I could log in on my main and already was “out-of-town”.

Went back to my home server (EU). Same error occured when I tried to log in.

Good, thank you. After seeing your comment I’m not going to try that “switch to US and come back” method anymore.

You don’t have to come back, just stay on the US server and play, if you can put up with the lag.

I can’t.

Yep I can confirm Orogrim. Transferred to US, logged in, went to another zone and transferred back to my European server. I was able to log in but as soon as I used a WP or switched to another area i had the error again…

Switzerland +1. Have not tried the US server transfer yet but hopefully it will be sorted out by tomorrow CET time. Logged a ticket to support but no reply yet.

Such a shame as I’m away for a week from tomorrow and had scheduled mass game-time today to keep me going! I r sad panda.

Same problem, never had before today.

lvl 69 and crashed while porting to Straits of Devastation.
I can log in after a few minutes and even able to play in the zone i was (Maelstrom) but as soon i try to take a World Travel, i crash again.

If i die and try to respawn on the same zone, crash aswell.

Switzerland and aswell Swisscom, based at Geneva.

Plz fix it

Zorander.2360:

Same problem, never had before today.

lvl 69 and crashed while porting to Straits of Devastation.
I can log in after a few minutes and even able to play in the zone i was (Maelstrom) but as soon i try to take a World Travel, i crash again.

If i die and try to respawn on the same zone, crash aswell.

Switzerland and aswell Swisscom, based at Geneva.

Plz fix it

Yup i agree pls ANet fix Swisscom :p

Here is my diagnostic, I’m based between Geneva and Lausanne.
My girlfriend and I are having this problem since 3PM.

i cut out the uninteresting/personal stuff

it’s def a routing issue

My Diagnostics, I live in Geneva too.

Here’s my file, hope it will help you guys.

I’m from Switzerland too (“Lugano” zone), and I’m connecting to the internet with SWISSCOM provider.
Having problems for 12 hours now.

Thank you!

Edited: deleted the file, hope you already have it downloaded admins!

Here’s my diag, need some fix, i want to play again.

Looks like a connection problem here too. Living near the german border at Lake Constance. Using Swisscom too, like many other people in this thread.

As posted previously, Swisscom from Geneva.

Hope this help, keep us updated please.

My Diagnostics, I live in Geneva.

Here’s mine, two of us in the house and neither can play – based near Bern, also Swisscom.

The same, living in Switzerland near Sierre/Siders with Swisscom as provider.

To MattChernicky :

It doesn’t change anything. From Switzerland too. Located in Biel/Bienne and I’m a Swisscom customer. French speaker.

I have to reboot the computer everytime in order to launch the game. Then I get my characters page and when I try to load the game I get this message.

Linked with a picture.

Do something, let us know what is happening.

Please note that I tried to use the Google DNS => as 8.8.8.8 / 8.8.4.4

As it appears that a lot of users are coming from Switzerland, I dont’ think the problem is related to Swisscom.

MattChernicky.2945:

Thanks for the information all. We are looking this over now.

Thank you for your assistance, hope everything’s going to work out

By the way here’s my diag =>

= Detecting network connections
=================

=

• netstat -n <--*

Connexions actives

Proto == local == == distant == ==== result
TCP xxxxxxxxxxxxxx 127.0.0.1:49156 ESTABLISHED
TCP xxxxxxxxxxxxxx 127.0.0.1:49185 ESTABLISHED
TCP xxxxxxxxxxxxxx 127.0.0.1:49186 ESTABLISHED
TCP xxxxxxxxxxxxxx 127.0.0.1:5354 ESTABLISHED
TCP xxxxxxxxxxxxxx 127.0.0.1:5354 ESTABLISHED
TCP xxxxxxxxxxxxxx 127.0.0.1:5354 ESTABLISHED
TCP xxxxxxxxxxxxxx 66.223.50.32:4004 ESTABLISHED
TCP xxxxxxxxxxxxxx 199.59.148.139:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 212.243.210.179:80 CLOSE_WAIT
TCP xxxxxxxxxxxxxx 192.168.1.35:445 ESTABLISHED
TCP xxxxxxxxxxxxxx 66.220.151.83:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 199.59.148.139:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 173.194.35.33:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 64.25.40.16:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 74.125.232.126:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 207.171.163.206:80 TIME_WAIT
TCP xxxxxxxxxxxxxx 195.210.4.200:80 ESTABLISHED
TCP xxxxxxxxxxxxxx 50.17.187.173:80 TIME_WAIT
TCP xxxxxxxxxxxxxx 205.251.209.131:443 ESTABLISHED
TCP xxxxxxxxxxxxxx 199.59.150.39:443 TIME_WAIT
TCP xxxxxxxxxxxxxx 199.59.150.41:443 CLOSE_WAIT
TCP xxxxxxxxxxxxxx 199.59.150.41:443 CLOSE_WAIT
TCP xxxxxxxxxxxxxx 130.158.6.56:80 SYN_SENT

= Checking server connectivity

Diag.ArenaNetworks.com
64.25.39.21:6112 – connect succeeded
64.25.39.21:80 – connect succeeded
206.127.158.31:80 – connect failed
206.127.158.31:6112 – connect failed

Auth2.101.ArenaNetworks.com
206.127.146.73:6112 – connect succeeded
206.127.159.108:6112 – connect succeeded
206.127.159.109:6112 – connect failed
206.127.146.74:6112 – connect failed
206.127.159.77:6112 – connect failed
206.127.159.107:6112 – connect failed

Any update status ?

I can confirm the issues with this code as well and, unsurprisingly, are from Switzerland as well. Bern to be exactly.
I didn’t have the issue in Metrica Province, but as soon as I zoned into Lion’s Arch I was booted as well. Two additional characters are stranded in Diessa Plateau and Lion’s Arch respectively.

I just was able to play the first solo quest of a rogue. But then, when I have to load the Valley of the Queen, same issue occurs. I know we have to be patient but it is really annoying. Keep us posted please.

Hi from switzerland and have the same problem since 1 day now. I was playing in a 40-50 zone and then I crash. My alts are fine but not the pvp’s zones.

I’m from Switzerland too and it feels like ANet banned our country from the login-process.

Since 2 days I experience this error code almost every time I try to log in. First I thought it was a server problem but then my guild told me that they can play fine.

It takes me about 9 to 10 log in tries to get actually ingame. It start’s with problems when I try to log-in

“game-client couldn’t connect with the Log-In-Server”

and if I get past this error once, I get the 5:11 Errorcode when I try to log in with on of my characters. If I get into the game once, I will be kicked the next time I try to change the map.

Game is simply unplayable for me right now.

From Switzerland as well, on Swisscom. When I VPN to my work (ETH Zurich) I don’t have a glitch (and obviously no lag, given that ETH Zurich has a huge ISP-tunnel).

For those having problem with other companies (i.e. green.ch) it might be that these companies actually rely on Swisscom net to get some data around.

Hope this gets fixed soon

Also Switzerland and Swisscom with the same error… I have no issues when playing over VPN of my university. I hope this is just a temporary solution! I will post my log as soon as I can.

Also have this problem. Russia, Novosibirsk. Have a trouble with logging in and connection to EU server

= Checking server connectivity
==================
Section completed in 0.00 seconds

Diag.ArenaNetworks.com
206.127.158.31:80 – connect succeeded
64.25.39.21:80 – connect succeeded
64.25.39.21:6112 – connect failed
206.127.158.31:6112 – connect failed

Section completed in 1.37 seconds

AssetCDN.101.ArenaNetworks.com
77.67.29.163:80 – connect succeeded
77.67.29.154:80 – connect succeeded

Section completed in 0.22 seconds

Auth1.101.ArenaNetworks.com
64.25.38.171:6112 – connect succeeded
64.25.38.51:6112 – connect succeeded
64.25.38.72:6112 – connect succeeded
64.25.38.172:6112 – connect succeeded
64.25.38.54:6112 – connect succeeded

Section completed in 1.37 seconds

Auth2.101.ArenaNetworks.com
206.127.146.73:6112 – connect succeeded
206.127.146.74:6112 – connect failed
206.127.159.77:6112 – connect failed
206.127.159.109:6112 – connect failed
206.127.159.107:6112 – connect failed
206.127.159.108:6112 – connect failed

Section completed in 1.12 seconds

CliGate.101.NCPlatform.net
64.25.40.122:6600 – connect failed
64.25.40.34:6600 – connect failed
64.25.40.31:6600 – connect failed
64.25.40.41:6600 – connect failed
64.25.40.120:6600 – connect failed
64.25.40.45:6600 – connect failed
64.25.40.33:6600 – connect failed
64.25.40.27:6600 – connect failed
64.25.40.116:6600 – connect failed
64.25.40.47:6600 – connect failed
64.25.40.119:6600 – connect failed
64.25.40.117:6600 – connect failed
64.25.40.118:6600 – connect failed
64.25.40.48:6600 – connect failed
64.25.40.121:6600 – connect failed

Section completed in 1.29 seconds

First I was able to work-around this issue by rebooting (pc and router) and logging in several times… turns into a permanent issue now. Cannot connect anymore.

Same issue here since ystd…
Something weird though, I can’t play with my account on my computer, okay. But (!), I can play with a friend account on my computer and he can play with my account on his computer.

Hope it’ll be fixed soon.

From Ori.2736

“Hello all,
j’ai le même problème que vous depuis hier matin.
Je viens d’appeler Swisscom (2e appel) et j’ai eu l’information qu’ils ont détecté le problème, ça a un rapport avec un hébergement d’un site qui permets l’accès a d’autres (j’y connais rien a ça ne me demandez pas plus de détails ^^).
la durée des travaux? il ne sais pas, mais j’aurais droit a un e-mail pour le confirmer =)
je repasse vous avertir dès que j’aurais plus de nouvelles.”
=

I have the same problem as you since yesterday morning.
I just called Swisscom (second call) and I had the information they have found the problem, it has a relationship with a hosting site that allows access to other (I know it has nothing do not ask me more details ^ ^).
the duration of the work? he does not know, but I would right an email to confirm =)
I pass notify you as soon as I have more news. "

https://forum-fr.gw2archive.eu/forum/support/tech/Probl-me-de-routage-ou-d-faillance-d-un-serveur-r-seau/first#post55170

Merci walzap pour ton message, j’ai hésité a les appeler également, le problème semble réglé.

====

Well guys, looks like this issue’s been solved. If it’s the case for all of you, please add the SOLVED mention on the top of this topic.

Oz’

Apparently the problem is solved.
I can not assure myself because I was not able to connect.

Seems to be fixed. Transferred back to my Gandara EU server and was able to login fine.

Since this morning all is back to normal. I’m not from Switzerland but from France so there was nothing to do with Swisscom. This problem had already been repaired by the past and finally reapeared, well, I just hope all this is a bad souvenir now.

error is back

Today I logged in correctly. now..

The error is back! Not again

The error is back…

MattChernicky.2945:

Thanks for the information all. We are looking this over now.

Yeah it’s back like yesterday…can’t load the game after characters page and can’t see the POI, Waypoints, Hearths summary.

error back =(
error 5:11

I have the same problem..

same problem here and impossibol to play

Works for me in Geneva… but I do not know how long it will last, but I’m in game

Restart your router and do a ipconfig /flushdns on the command line.

raark.7390:

Works for me in Geneva… but I do not know how long it will last, but I’m in game

Restart your router and do a ipconfig /flushdns on the command line.

You are probably logged into an overflow server. Don’t go to your homeserver if the message pops and don’t change regions/enter instances.

My brother played the whole evening yesterday because he was in a crowded place he chose to never leave the overflow server…

i am not that lucky

edit: i noticed the launcher has also more problems to accept the login. i had 3 timeouts in a row just now…

Same problem here. Thanks.