game client unable to access login server

game client unable to access login server

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Posted by: geekitup.1258

geekitup.1258

I have been getting the same error code for the past few weeks randomly. It happens when I log in, and aprox 2-3 minutes after logging in I get this message:
The game client is unable to gain access to the login server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com. (Code=42:1000:90001:4116:101)
I have been using the same internet, at the same location since I started playing guild wars 2 when it was first released. I am using my internet and not a campus network. I have not added or changed security or firewall settings on my computer. I even double checked to make sure nothing accidentally may have been changed. I have no idea what is going on, but it is annoying.

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Posted by: Dulin Gallad.5723

Dulin Gallad.5723

I am having the same problem, directly from the client, i dont even get into the game… all my info is correct and nothing on my pc has changed other than the fact i havent played in over a month so the game updated… is there a solution for this???

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Posted by: Trick.1268

Trick.1268

I am having the same issue, tried logging in on 2 computers, and I get the same error. I have reset both my router and modem.

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Posted by: goodchick.8461

goodchick.8461

me and my fiance are haveing same prob and its been like this for over a hour now maybe 2 hours we been trying to get in we get to char select and click play and then the messarge comes up hope they fix soon

commander hot dead chick (mesmer)
the power co coca (cola) leader
borlis pass

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Posted by: MaiYun.3147

MaiYun.3147

I’ve got the same problem in the last few days..

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Posted by: Mangoes.5163

Mangoes.5163

Getting this exact same problem constantly.

When this problem happens I cannot party with people, or read or use party or guild chat, making it impossible to dungeon. It’s very obviously not my Internet connection, because I can talk with people using /say just fine.

A trace I did indicates that I am getting 100% packet loss once the connection reaches a particular IP address in Austin, TX which is owned by NCsoft. I have little choice but to conclude that the NCsoft server is dropping the ball.

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Posted by: Lazila.4987

Lazila.4987

Same problem, on and off for past couple of months since I started playing again.
Mainly happens when an update of some sort comes, seems like a server bottle necking issue.

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Posted by: Lazila.4987

Lazila.4987

Also, apparently people have been having these seemingly random problems since the start.. very disappointing.
And all ANet seems to say is “check firewall, check connection” etc..etc.

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Posted by: Aunarisk.9710

Aunarisk.9710

I and my friends got log in server connection problem too.

Hope Anet can tell us more then “check firewall” did you ever think these problems came from server side?

(edited by Aunarisk.9710)

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Posted by: LadyKoori.5486

LadyKoori.5486

I am also experiencing this problem.

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Posted by: jedimhuman.6278

jedimhuman.6278

I also get this, only it is when I am attempting to get into a dungeon with a group that is not on the same server.

May the Hammer of Thor strike you down and the compassion of Frigga revive fallen alllies.

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Posted by: theMule.5307

theMule.5307

Just started getting this message today.

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Posted by: GamerX.2179

GamerX.2179

Yeap i started getting this same message just today, whats going on??

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Posted by: Trevor Boyer.6524

Trevor Boyer.6524

I am receiving the same error message
It isn’t disconnecting me but it’s obstructing my view every 2-3 minutes
Please fix this issue!

I use the name Barbie on all of my characters.

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Posted by: Biermeister.4678

Biermeister.4678

Same problem on JQ server

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Posted by: Hanzo.9624

Hanzo.9624

Have been playing fine, now I get the message in the mists whenever I use the server browser. It shows zero servers to play on and then gives me the error message……

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Posted by: tichorum.2415

tichorum.2415

Getting the same on Fort Aspenwood.

Former PvP commentator for ESL & Arenanet.

I used to run the Academy Gaming tournaments for GW2.

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Posted by: Musashi.8536

Musashi.8536

Same problem as of this morning. Never had this issue before.

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Posted by: Outlaw.3421

Outlaw.3421

Probably the same reason the API is down. Yak’s Bend having this issue too

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Posted by: CrazyDuck.4610

CrazyDuck.4610

Having same issue and my trade post is not working. Everytime I try to list 1 item it says error attempting to sell “even after waiting 1 hour”.

YouWish – Guard
DragonBrand – [Agg] Aggression

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Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

Next

Thanks for the reports everybody. We have a team investigating the cause of these issues. There isn’t an ETA for a fix at the moment, but we will provide an update as one becomes available.

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Posted by: Eyelusion.8205

Eyelusion.8205

Thanks for the reports everybody. We have a team investigating the cause of these issues. There isn’t an ETA for a fix at the moment, but we will provide an update as one becomes available.

Hope it’s soon cause it’s kicking people out of the game, back to the character selection screen. This is miserable trying to play right now, especially in the new dungeon. A group can’t make it half way without a lot disconnecting out.

Ele’s Pwn J00!

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Posted by: Mark Katzbach

Previous

Mark Katzbach

Content Marketing Manager

Next

This issue has been resolved. Thanks for your patience and understanding.

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Posted by: Parisalchuk.9230

Parisalchuk.9230

Yea… this is still happening to me every few minutes.

O O O O I I I O – Spoons and Sporks [Soup] (Retired)
http://www.twitch.tv/parisalchuk

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Posted by: Tarradan.3912

Tarradan.3912

This started happening to me a few hours ago, sometimes able to be into game, but dumps me within 30sec :(

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Posted by: Sporkimata.5432

Sporkimata.5432

This started happening to me this morning.

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Posted by: Auktavius.6489

Auktavius.6489

This happened to me this morning as well. Like three times. And I am also getting booted from the game after about 5 minutes of playing. It says “Game client has lost connection with the server.” Never had this problem before. It must on Anet’s end. Do something about this. Some of us have invested a lot of time and money into this game. This is not cool at all.

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Posted by: zELEVENz.6937

zELEVENz.6937

This issue has been resolved. Thanks for your patience and understanding.

No, it is still happening to me.

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Posted by: Alpha Myrr.3519

Alpha Myrr.3519

Same here. The issue started happening to me today. And additionally it only happens to one character.

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Posted by: Lazila.4987

Lazila.4987

This issue has been resolved. Thanks for your patience and understanding.

… no it isn’t.. I completely could not play the game just yesterday.

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Posted by: Lexx.3124

Lexx.3124

I’ve been having the same problem all today, and yesterday.

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Posted by: xSwissroll.9820

xSwissroll.9820

Still happening to me … i counted like >10 mins on sunday.. i m totally shut off from all the chats except /all , /map …

Swisspancake ~ Elementalist
[ZzZz]ZombieCoast
Toastie~

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Posted by: Eurydae.1765

Eurydae.1765

I’m also getting this message, have been for the past couple months. Usually the box just pops up and I can’t talk to anyone/the game lags out and occasionally I get booted back to log-in, but after a few minutes it reconnects.
Sometimes my screen also randomly goes black (can still see cursor and hear GW music) either after the pop-up or just on it’s own. I can’t see the game at all and have to alt tab out, where I can see everything else I have open just fine, and then right click the GW icon to exit out and restart. I really don’t think these problems are on my end, this is the only game it happens with and I’ve tried uninstalling/reinstalling and changing my firewall settings/disabling them completely.
Really upsetting as the game has been virtually unplayable for me the past couple months and it’s been getting more and more frequent. :\

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Posted by: Amxtt.2769

Amxtt.2769

I have only played for about two days, and now I am getting this message.

First two days I got nothing. Now, I get this. It makes it unplayable. Emergency fix needed!

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Posted by: Afterscore.9012

Afterscore.9012

Bought the game yesterday, after downloading for 6 hours and finally getting to play it all worked. This morning however, I’m getting the unable to log-in error message. What concerns me most is that the mod that replied to this previously didn’t tell us anything about the issue, just that it was fixed when it was apparently not fixed.

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Posted by: Slyd.2310

Slyd.2310

This has been happening to me for the last two hours, happens every now and then but usually clears up in approx 10 mins, but this is getting a bit ridiculous, half the time it wont log in at the launcher and the other half it lets me to the char select and then boots me

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Posted by: Alex.5718

Alex.5718

This has been happening to me for the last 2 days, it was fine until now, experienced no problems and now is literally unplayable. Longest i’ve gone without this message in last 2 days is about 15 minutes. Need a solution.

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Posted by: Raebfle.5914

Raebfle.5914

Issue hasn’t been resolved. It’s happening to me -.-
Same issues – Been using the same computer, from the same house and the same ISP.

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Posted by: Mechi.5102

Mechi.5102

I’m getting this every two hours or so. Pretty annoying when mid through a boss/event and after relog it’s to late.

I’ve been logging my connection as well as playing streamed music to see if my connection is at fault, none says there were any problem when gw2 crashed.

Edit: last 2 hours, once every 30 minutes.

Edit2: Fk, it’s getting worse. Now I can’t even play a game of Queen’s Gauntlet without crashing. I want my tickets back (and then the game fixed).

(edited by Mechi.5102)

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Posted by: Raebfle.5914

Raebfle.5914

Yeah, i’m the same. Everything else is running smoothly except this freaking game.
Kind of putting me off…

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Posted by: refracted.1597

refracted.1597

Been getting this since the 8/9 patch, can’t refresh the hotjoin browser and the error pops up whenever the solo queue finds a match. Can still play by joining a friend or by using the play now button.

Attachments:

~Dreaming Yui

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Posted by: biggiebody.4583

biggiebody.4583

I’m having the same problem, it started happening to me yesterday afternoon at the log-in screen. I have not been able to enter game since. Just tried and still having that same problem.

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Posted by: Kaineth.2186

Kaineth.2186

Also happening to me atm.

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Posted by: chamong.3278

chamong.3278

I’ve been getting this issue too. The past hour I’ve had lost connection about 8 times. It’s frustrating and I’ve checked my router and network settings. I’m getting issue code:
58:11:5:512:101

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Posted by: MasterYoda.8563

MasterYoda.8563

I’ve been getting this issue too. The past hour I’ve had lost connection about 8 times. It’s frustrating and I’ve checked my router and network settings. I’m getting issue code:
58:11:5:512:101

Try a hard reset on your router press and hold for 30 sec then let go to let the router reboot then renter the ports needed for the game.

Game Security Lead “Closing this thread,
your account,and your 384 other accounts”
GG Anet

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Posted by: Ravij.9856

Ravij.9856

This issue has been resolved. Thanks for your patience and understanding.

This issue is far from resolved. Infact it’s even worse than before.

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Posted by: aophts.9862

aophts.9862

Amazing how Anet is ignoring those 2 kittening issues! There are extremely annoying!

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Posted by: Kastyrion.8259

Kastyrion.8259

I’m also experiencing all kinds of connectivity issues, and it only happens when playing gw2. So annoying!

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Posted by: Sonja Teh Trapper.7012

Sonja Teh Trapper.7012

i am having connection issues since last night an some today. loading is very slow. an will not let you log in to character

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Posted by: emon.1863

emon.1863

Also can’t connect to log-in server today. Had also issues with connecting to web site (this one).