Guild Wars 2

i keep crashing when i try to log in to from character screen, crash report is long so heres the start of it, been like this since patch, no idea what to do, help!

—> Crash <—
Assertion: tierDenominator > 0
File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
App: Gw2.exe
Pid: 4244
Cmdline:
BaseAddr: 00200000
ProgramId: 101
Build: 38569
When: 2014-09-09T19:29:47Z 2014-09-10T05:29:47+10:00
Uptime: 0 days 0:02:13
Flags: 0

I have the same problem.

Been trying to log in since patch landed. It crashes every time.

• Crash <—*
  Exception: c0000005
  Memory at address 00000008 could not be read
  App: Gw2.exe
  Pid: 3268
  Cmdline:
  BaseAddr: 00B80000
  ProgramId: 101
  Build: 38569
  Module: lucidd3d9u.dll
  When: 2014-09-09T19:50:46Z 2014-09-09T21:50:46+02:00
  Uptime: 0 days 0:00:22
  Flags: 0

I get this same crash too.

aha i’m getting the exact same exception. Tried repairing, different characters, -repair.

believe its -verify not -repair but i tried that and didnt work for me =(

Im getting the same thing…:( Any information on this?

Hopefully it will be addressed soon.

-repair triggers ‘repairing data archive’

If your using any command lines like -clientport 80 or -nosound etc it will cause the crash i had it myself but someone on reddit adviced to start the game without those lines and it helped.

dont have any command lines and still crashes

Yeah that’s definitely not the issue. It’s something on their end.

I HAVE THIS TOO GUYS PLZ I NEED TO PLAY

I TRIED EVERYTHING
grtz Texbi

Same here: —> Crash <—
Assertion: tierDenominator > 0
File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
App: Gw2.exe
Pid: 3048
Cmdline:
BaseAddr: 00170000
ProgramId: 101
Build: 38569
When: 2014-09-09T20:03:34Z 2014-09-09T21:03:34+01:00
Uptime: 0 days 0:00:37
Flags: 0

Additional info, in my case im able to login, select the char, then when i go to play she loading screen shows up and there is a quick blink (usual) where normally after which the map loads right away. It is after that “blink” that it crashes to desktop.
I have windos 8, 64 bits.
I have also done the repair of the client already but to no avail.
Thank you.

I’m having the exact same problem yoshiro. ^
Windows 8 64 bit as well.

• Crash <—*
  Assertion: tierDenominator > 0
  File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
  App: Gw2.exe
  Pid: 4888
  Cmdline:
  BaseAddr: 01330000
  ProgramId: 101
  Build: 38569
  When: 2014-09-09T20:11:14Z 2014-09-09T14:11:14-06:00
  Uptime: 0 days 0:00:20
  Flags: 0

same, windows 8 64 bit :

• Crash <—*
  Assertion: tierDenominator > 0
  File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
  App: Gw2.exe
  Pid: 23436
  Cmdline: -repair
  BaseAddr: 00380000
  ProgramId: 101
  Build: 38569
  When: 2014-09-09T20:07:09Z 2014-09-09T21:07:09+01:00
  Uptime: 0 days 0:13:28
  Flags: 0

Same error.. Windows 7 Ultimate 64 bit

I have the same error. Have tried everything and I’m trying to log in constantly I bet I can log in again as soon as the Tri-Worm event has ended -_-’

<.< What about the actual issue at hand?

my game just freezes at the starting stage

Keenan Sieg.1493:

Abony Darkwalk.9460:

If your using any command lines like -clientport 80 or -nosound etc it will cause the crash i had it myself but someone on reddit adviced to start the game without those lines and it helped.

We are seeing a crash with the -nosound command line argument, so anyone wishing to mute the game should remove it and use the Master Volume slider or your operating system mixer for now. However, this tierDenominator > 0 crash does not appear related.

I don’t have any commands on and I still get the same error.. Tried everything I could think of including reinstalling the game..

I’ve fixed it changing the colour depth from 16 to 32 bits in the screen properties of windows. (see screenshot)

removing -nosound on shortcut target have fixed for me.

Any updates on the problem?

Angelus Ilqua.1637:

I’ve fixed it changing the colour depth from 16 to 32 bits in the screen properties of windows. (see screenshot)

I’ve tried this and still nothing.

I chain crash, i can’t play, i dunno why
—> Crash <—
Assertion: destBits[level]
File: ..\..\..\Engine\Gr\Img\ImgBlt.cpp(4069)
App: Gw2.exe
Pid: 840
Cmdline:
BaseAddr: 00A30000
ProgramId: 101
Build: 38569
When: 2014-09-09T21:12:53Z 2014-09-09T23:12:53+02:00
Uptime: 0 days 0:04:34
Flags: 0

Same problem here:

• Crash <—*
  Assertion: tierDenominator > 0
  File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
  App: Gw2.exe
  Pid: 1820
  Cmdline:
  BaseAddr: 01210000
  ProgramId: 101
  Build: 38569
  When: 2014-09-09T21:25:06Z 2014-09-09T17:25:06-04:00
  Uptime: 0 days 0:04:09
  Flags: 0

it’s been 3 hours since the patch i think can we get an update? on how to fix this

I have about 2 to 4 seconds skill lag and crash about every 30 minutes….. Trust me it isn’t my internet or computer, both are going fine for other games.

okay. this sounds hilarious, but I’m having the same issue on only 1 account. tried to login with another and it worked just fine.

I just initializes then nothing……I cant even get on the game anymore…fyi this totally sucks fix it please

Same thing every time i log in get into character selection. Select character loads a little you can hear background effect. but still loading screen and crashes.
Crash <—*
Assertion: tierDenominator > 0
File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
App: Gw2.exe
Pid: 7368
Cmdline:
BaseAddr: 000F0000
ProgramId: 101
Build: 38569
When: 2014-09-09T21:51:50Z 2014-09-09T15:51:50-06:00
Uptime: 0 days 0:00:38
Flags: 0

=/ logged on to second account and worked fine, so its definetly on there side and linked to accounts

• Crash <—*
  Assertion: tierDenominator > 0
  File: ..\..\..\Game\Ui\Widgets\ObjectiveList\OblAchievements.cpp(1758)
  App: Gw2.exe
  Pid: 7432
  Cmdline:
  BaseAddr: 011E0000
  ProgramId: 101
  Build: 38569
  When: 2014-09-09T22:02:30Z 2014-09-09T18:02:30-04:00
  Uptime: 0 days 0:01:26
  Flags: 0

Same here!

Nothing like some overtime at the start of the week

Yep same issue here. I bet it’s server side, I have no command in the shortcut and I have reinstalled it but nothing changed…
Waiting for a fix.

Seems like the bug it’s in the widget that show you the achievements that you follow, the one on the right side of your screen ingame…maybe.

i did have the hint achievment up, pritty sure its a old achivment now, so maybe thats whats causing it? old removed achivments that we were tracking?

Game crashes while trying to sell on the trading post.

I also get this crash, I had a bug where the achievement “hint completion” would be stuck on 98% or something like that. I needed just 1 more hint to complete it but the last one was bugged (the one with the laurels). Could it be that they tried to fix that and instead caused a bigger problem?

We are doing Arenanets job…I also had the laurel achievement up and it was also bugged. Let me try to log in on my ranger and see if that fixes it…?

kurumufan.2389:

I also get this crash, I had a bug where the achievement “hint completion” would be stuck on 98% or something like that. I needed just 1 more hint to complete it but the last one was bugged (the one with the laurels). Could it be that they tried to fix that and instead caused a bigger problem?

I had the exactly same thing.. I think we might of figured what caused this

Same here, tried to grab achieve last night. said kitten it and didn’t think to stop tracking =/

Arozh.6284:

kurumufan.2389:

I also get this crash, I had a bug where the achievement “hint completion” would be stuck on 98% or something like that. I needed just 1 more hint to complete it but the last one was bugged (the one with the laurels). Could it be that they tried to fix that and instead caused a bigger problem?

I had the exactly same thing.. I think we might of figured what caused this

Actually scratch that I’m not exactly sure if mine was the laurel achievement but my hints were also bugged before the patch

Mine keeps crashing when I try to buy rutabegas on the TP.

So they retired the hint achievement, I think those of us who were tracking an achievement caused an issue when our achievement tracker tries to load.

actually i also had the hint achiev tracking, stuck at 98% -.-

POSSIBLE FIX—-WORKED FOR ME

Here’s how I fixed this.

I started the game using command prompt “-prefreset” this resets all client preferences according to this wiki page:
http://wiki.guildwars2.com/wiki/Command_line_arguments

Then, when on my character select screen, I used the control+shift+h command to hide my U.I.

I pressed enter, and was able to reach the world. Re-enabled the u.i, and was not crashed

Hope this helps!