got my first bluescreen in gw2

got my first bluescreen in gw2

in Account & Technical Support

Posted by: AncientYs.8613

AncientYs.8613

While playing gw2 and salvaging stuff i suddendly was greeted by the terrible bsod with words like driver_irqpl less or more equal(something to that effect) and then my pc restarted.. can anyone tell me what the problem was? i dont want gw2 to damage my pc T__T
help please^^

got my first bluescreen in gw2

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

While playing gw2 and salvaging stuff i suddendly was greeted by the terrible bsod with words like driver_irqpl less or more equal(something to that effect) and then my pc restarted.. can anyone tell me what the problem was? i dont want gw2 to damage my pc T__T
help please^^

No idea, we need the actual log of the error or the BSOD error code. Codes are as follows in this link:
http://pcsupport.about.com/od/findbyerrormessage/tp/stop_error_list.htm

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

got my first bluescreen in gw2

in Account & Technical Support

Posted by: AncientYs.8613

AncientYs.8613

this is the message i got on the bluescreen; A problem has been detected and windows has been shut down to prevent

damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you’ve been seen this Stop error screen, restart

your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or

software. Disable BIOS memory options such as caching or shadowing.

If you need to use Safe Mode to remove or disable components, restart your

computer, press F8 to select Advanced Startup options, and then select

Safe Mode.

Technical information:

  • STOP: 0×000000D1 (0×00000000, 0×00000002,0×00000000,0×855F7395)

where do i find the logs? i know i got some but i dont know where they are,

got my first bluescreen in gw2

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

this is the message i got on the bluescreen; A problem has been detected and windows has been shut down to prevent

damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you’ve been seen this Stop error screen, restart

your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or

software. Disable BIOS memory options such as caching or shadowing.

If you need to use Safe Mode to remove or disable components, restart your

computer, press F8 to select Advanced Startup options, and then select

Safe Mode.

Technical information:

  • STOP: 0×000000D1 (0×00000000, 0×00000002,0×00000000,0×855F7395)

where do i find the logs? i know i got some but i dont know where they are,

Without retyping a mini guide on this subject, this should suffice:
http://www.bleepingcomputer.com/forums/t/74712/how-to-find-bsod-error-messages/

My first impressions are something wrong with RAM or the hard drive.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

got my first bluescreen in gw2

in Account & Technical Support

Posted by: Stormcrow.7513

Stormcrow.7513

Cause Of Error BSOD Error || Stop: 0×000000D1 | DRIVER_IRQL_NOT_LESS_OR_EQUAL

The Cause of the problem can be due to the following reasons

This Stop error indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high.

The major cause is a bad device driver or by a faulty or mismatched RAM or damaged pagefile.

Damaged Virtual Memory Manager or RAM problems.

I would go delete the page file, reboot and create a new page file.
Doing a sector scan on the hdd would be a good idea as well.

i7 3770k oc 4.5 H100i(push/pull) 8gb Corsair Dominator Asus P877V-LK
intel 335 180gb/intel 320 160gb WD 3TB Gigabyte GTX G1 970 XFX XXX750W HAF 932

got my first bluescreen in gw2

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

That error is usually related to a “Mass Storage Device” driver OR a hard drive problem.

Try this (works for XP, Vista, 7 – not sure about Windows 8 ):

http://www.sevenforums.com/tutorials/433-disk-check.html

got my first bluescreen in gw2

in Account & Technical Support

Posted by: AncientYs.8613

AncientYs.8613

ok thanks guys i will try the methods you have posted =)