Guild Wars 2

Title says it all your game shuts off my pc, and before u tell me its a hardware problem or a mem problem its not I just tested it with occt for an hour straigt with no hardware faults,

xfx r7850 2 gigs ddr5 mem

Because you test with a program does not mean something is stable. I have seen systems go through days of Prime and/or IBT and come back 100% stable, only to have a youtube video set off a BSOD, or even doing nothing and BSOD, only to find out it was because the the CPU idle state was setting to low of a voltage because of Vdroop and becoming unstable. Everything stresses the CPU/RAM and sub systems in different ways, so you can never claim it is not something until you find the problem.

When you say “shut off” do you mean it goes through a windows shut down, or it just powers off as if you pulled the power, or does it BSOD or black screen?

im telling u its not my pc, i gave up playing gw2 last night after 3 shutdowns, and played battlefield 4 on ultra setting for over 2 hours, load gw2 shuts my comp off in ten mins, my temps are stable cpu idles at 9c cause im watercooled never gets above 30c under max load and my gpu never goes above 70c if my comp is gonna shut off its gonna shut off playing battlefield 4 its not a hardware issue everyone is so quick to say its a hardware issue

and tink tink its like someone pulls the plug out of the wall

no GPU driver crashes? nothing in the event log of windows, besides a “sudden shutdown”? no BSOD? tried playing with stock clocks of your CPU? (in case you overclocked)

if you can answer everything with “yes”, then it’s most likely your PSU.

get a new one. if you have a spare one with equal or higher performance, you might wanna try it out and see if it fixes the problem. (well, higher wattage doesn’t mean it’s better or more stable…it may say, for example, “750w”, but without any seal of approval, like “bronze +” or higher, it may just be able to pull of 500w of performance)

Sorry to tell you, but applications CANNOT shut off your system. The Windows Kernel is built to prevent that. The error lies further down, most likely in drivers or hardware.

What PSU do u have ?

IT is most likely a PSU or Memory issue despite you having convinced yourself it isn’t. Different programs can require different power draw from the PSU AND stress memory in different ways. I had a similar issue several months ago (but it was Skryim locking up and then generating BSOD). GW2 would play fine for hours on end. I isolated the bad memory stick, replaced it and haven’t had a single issue since (passed multiple memory tests with the BAD DIMM installed as well).

One thing to look at is if the system is set to reset when you get a BSOD and you just are not being able to read the BSOD (that MAY give you an idea of where the problem lies). Windows by default is set to auto reset the system rather than sit at the BSOD (so you can read the error code).

To turn off auto-reset on system error:
Computer > Properties > Adv System Settings > Advanced Tab > Startup and Recovery SETTINGS button > System Failure > uncheck Automatically Restart

Just for grins and giggles, reseat your memory and/or swap the DIMMS and see if the symptoms change. If you have more than one channel filled, try running with only one channel for a while and then swap one of the DIMMs in until you find the bad one.

From a logical standpoint, if GW2 actually had some code issue that made systems shut down, don’t you think there would be more than a few reports of this kind of issue? Note that these types ARE reported regularly (tho not in large numbers) and always end up being hardware failures.

jolene.2978:

im telling u its not my pc, i gave up playing gw2 last night after 3 shutdowns, and played battlefield 4 on ultra setting for over 2 hours, load gw2 shuts my comp off in ten mins, my temps are stable cpu idles at 9c cause im watercooled never gets above 30c under max load and my gpu never goes above 70c if my comp is gonna shut off its gonna shut off playing battlefield 4 its not a hardware issue everyone is so quick to say its a hardware issue

and tink tink its like someone pulls the plug out of the wall

Ruling something out that has not been ruled out, is a good way to over look a problem, as I said before, because one thing does not cause a crash but another one does, does not mean the hardware is not the issue. That would be like running Prime and coming back stable, then running IBT and it BSODing and saying its not the hardware because prime passes as stable.

Also, your CPU is not idling at 9C, you are either looking at the wrong temp, or the program you are using is reading the wrong or nonexistent sensor. Watercooling has nothing to do with it as WCing, even with the biggest loop you can think of, will never drop below ambient temps, so unless you are gaming outside in winter, you will never see 9C (48F) CPU temps.

Check for mini dump files (found in SystemRoot\Minidump) and if you have any upload them, that will tell us allot about whats going on with the system.

ok so i checked and i can call my self stupid i had one stick of memory that seemed to unseat it self dont know how that happend but it seems to be better now will let u know

seems i had one unseated memory stick

Sometimes the latches are hard to get to “snap” into place, and if they don’t, even though they look locked, are really not, and it comes lose from moving or fan vibrations, see this all the time even on OEM computers.

yeah just glad it was not a psu failure it was out just enough it was causing a crash during gw2 i guess when it tryed to access the extra memory it freaked out

well take that off the list power failure again, funny enough it did do it while playing my mesmer only when i played my warrior

on it only seems like when im in orr

If the DIMM was only partly seated it could have been damaged, i would remove it from the system and check to see if it crashes.

still does not explaine why it doesnt crash playing battlefield 4, thats a much more demanding game

when one of my PSU’s had started to fail on me a while ago, i couldn’t play some games (including GW2, Saints Row 3, Far Cry 3 and Dead Island) for more than 15 minutes w/o shutdown, but other’s worked just fine. (inlcuding BF3, GTAIV, Borderlands 2, Skyrim)

and keep in mind, Guild Wars 2 is one of the most demanding games out there atm.
i only got PSU shutdowns when in heavy, more demanding situations (LA, large events, etc) or when having 60FPS for too long.

BF4 seems well optimised in terms of performance…too bad that i hate too much on EA at this point…i’d really like to give it a try. :/

While it does sound like a hardware issues, ether RAM or PSU, if u want to save money then i sugest completly removing software from the equation by doing a complete system format. Install only the OS + Drivers + GW2, and see if it still does it. If it does then u know its deffinatly hardware related.

or

You can just spend money and hope it is the PSU.

This is just how i personaly deal with such issues. I look for the most quik and obviose software/hardware (in the case of hardware only that which doesnt cost money) points i can think of, then if that doesnt solve it, i format. For me i woud rather spend the time doing 1 thing to completly elliminate all possiblites software side, than spend the same amount of time or more going through each individual software possibility 1 by 1. If all that fails i then look at points of failure on hardware that would cost me money to test/replace.

SolarNova.1052:

You can just spend money and hope it is the PSU.

or refund the PSU, if it’s not working.

ok its finally figured out, turns out it was my new video card was faulty, so i returned it and now i ordered a msi r9 270x gaming edition card and a new 1000 watt psu comes tomorrow ! stoked

i’d like to know, how you’ve figured it out.

1000W? you doesn’t mess around lol.
600W is enough…unless your rig got a build in vacuum cleaner or if you aim for 4x crossfire. :P

hahah. i run alot of fans and water cooler for cpu, it was eaither the video card or the psu could not keep up with the 16gigs of memory and the graphics card overclock so i put my old 6850s back in and….. no more issues so i upgraded psu from 750w to a 1000 watt

Knowing you are just added new hardware to the computer would have been very helpful information, just so you know. Ram does not pull much power, and wattage means nothing at all when it comes to PSU’s, build and amperage on a given rail do. You can buy a PSU that’s rated for 2,000W but burns up at 400W. 750W was probably over kill for your system, no less 1,000W.