help me

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Posted by: Miguel V.5203

Miguel V.5203

Since I installed Razer Game Booster, GW2 crashes when I log out on the game. Also my Windows Updater stops running.

—> Crash <—
Exception: c0000005
Memory at address 647da064 could not be read
App: Gw2.exe
Pid: 4496
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 31574
Module: EasyHook32.dll
When: 2014-03-26T18:22:57Z 2014-03-26T19:22:57+01:00
Uptime: 0 days 0:03:44
Flags: 0

kind regards

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Posted by: abomally.2694

abomally.2694

Uninstall Razer Game Booster – it seems to conflict with GW2.

I’m kinda’ surprised that I actually have to tell you to do that.

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Posted by: Miguel V.5203

Miguel V.5203

Uninstall Razer Game Booster – it seems to conflict with GW2.

I’m kinda’ surprised that I actually have to tell you to do that.

Maybe there is an other solution that I am NOT aware of..

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Posted by: Ok I Did It.2854

Ok I Did It.2854

Actually do you run any sort of anti malware software, as if you look up EasyHook32.dll some say it seems to get detected as malware by some software, as this is the file that is causing your crash, its possible that anti virus/malware software is stopping this driving automatically, leading to the crash.

Sadly it does seem that the only way to fix this problem is to remove the Razer software, until razer patch it, I cannot see it working.

(edited by Ok I Did It.2854)

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Posted by: abomally.2694

abomally.2694

Razer Game Booster is software that claims to boost game performance by turning off some Windows services and running software. It is NOT needed.

1) You can leave most Windows services alone if on Windows 7 or 8. I do turn off a couple though so I’m not annoyed by messages like “Did this program install properly?”.

2) Simply turn off ALL unneeded start up software using Msconfig or Task Manager.

Doing those two steps will void the need for “game boosting” software. That’s why I said to uninstall Razer Game Booster; especially since it conflicts with GW2.