help, update not downloading

help, update not downloading

in Account & Technical Support

Posted by: arigold.7146

arigold.7146

i installed the game last week, but today when i opened gw2 it downloads only 10145kb of the update, then it stops and closes, many other people have the same problem but dont know the cause. anyone out there with any info on this?
btw, i tried everything from updating software , disabling firewall, norton ect.

thnx in advance

(edited by arigold.7146)

help, update not downloading

in Account & Technical Support

Posted by: arigold.7146

arigold.7146

anyone?

help, update not downloading

in Account & Technical Support

Posted by: Qinaria.5246

Qinaria.5246

anyone?

I’m actually having the same issue after I reformatted my HD and reinstalled Windows. Any time I try to redownload the client I get the same problem.

help, update not downloading

in Account & Technical Support

Posted by: arigold.7146

arigold.7146

iv actually opened a ticket, i hope they will get back to me soon. i will let you know what they say.
anyone found a solution to this ?

help, update not downloading

in Account & Technical Support

Posted by: arigold.7146

arigold.7146

anyone?

I’m actually having the same issue after I reformatted my HD and reinstalled Windows. Any time I try to redownload the client I get the same problem.

i still think the problem has something to do with the new update

help, update not downloading

in Account & Technical Support

Posted by: Qinaria.5246

Qinaria.5246

I have to agree with you I think it has something to do with the update because the game ran fine up until then. Now I can’t even download the client at all.

help, update not downloading

in Account & Technical Support

Posted by: arigold.7146

arigold.7146

areanet should be ashamed of them selves, i know there main priority are the hack accounts but they really should let us know that they are aware of this problem on there site.
i feel sorry for all the people that bought the game and couldn’t install it, unless i got to play the game a couple of days, i cant even imagine how those people feel knowing they bought a game that doesn’t even work.

help, update not downloading

in Account & Technical Support

Posted by: arigold.7146

arigold.7146

ok guys i think i fix my problem without areanets help, heres what i did.
i wen to the directory where the game is saved.
you should see a file called Gw2.exe.tmp and Gw2.exe, now delete Gw2.exe and change Gw2.exe.tmp to Gw2.exe. make sure u delete the shorcut of the previous gw2. i restarted my comp and went back to the directory and run the new Gw2.exe as administrator and it worked.
i hope this helps u guys out if not i’l help u out again