issues with downloading.

issues with downloading.

in Account & Technical Support

Posted by: Bobby.3721

Bobby.3721

My friend has been trying to play gw2 for awhile now, but every time he fires up the client for the login screen, the game continually makes him re-download every file for the game. What my question is why is the game not saving to his computer and why does it force him to re-download all the files again and again?

issues with downloading.

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Bobby – Do you happen to know where your friend has installed the client to? Generally the client will re-download itself if it’s been saved to a temporary location such as the “Downloads” folder.

issues with downloading.

in Account & Technical Support

Posted by: Bobby.3721

Bobby.3721

he’s checking, but he thought it was saved to his desktop

issues with downloading.

in Account & Technical Support

Posted by: Bobby.3721

Bobby.3721

would that have anything to do with it re-downloading?

issues with downloading.

in Account & Technical Support

Posted by: Bobby.3721

Bobby.3721

he says he has multiple clients downloaded. does he have to delete the others in order for the files to save?

issues with downloading.

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

Try moving it to another drive or root drive C:\Guild Wars 2

http://www.twitch.tv/kirito4138
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issues with downloading.

in Account & Technical Support

Posted by: Bobby.3721

Bobby.3721

Try moving it to another drive or root drive C:\Guild Wars 2

yeah It wasn’t downloaded to the C drive, so that was probably the issue